Pousada Alfama

The river view room and toilet were small for one person so I’d image a couple would be uncomfortable here. The location is right in the heart of Alfama and a 10-15 minute walk to Chiado/Barrio Alto. I was excited to come and stay at this hotel after reading the reviews about how friendly the staff are, but I did not receive any welcoming or friendly service from any of the staff here. In fact, I felt unwelcome and almost as if I was bothering them when I spoke to them at the reception or asked first a simple request like water for my room. I previously stayed at Montebelo Vista Allegre hotel in Chiado and I would recommend this hotel instead. I wish I stayed there for the entirety of my trip.

The hotel had fairly new updates. The acommendations were nice and the air conditioner actually worked as it should! I loved that there was a small patio outside my room. Also, it really made a difference that there was free coffee, water and breakfast is included. Plus the hotel gives a free mini bar including beer, and a bottle of liquor.

Beautiful, historic hotel that is centrally located in the Alfama district. Tram 28 stop is a stone's throw away. Castelo de Sao Jorge is a short walk up from the hotel. Easy walking distance to Prada do Comercio and Arco da Rua Agusta. Very helpful and friendly staff. Rooms (at least the one we stayed in) are on the smallish side but still very nice. Complimentary water as well as a small bottle of Ginja Sea Rival cherry liqueur. Highly recommended.

This hotel was awesome and exceeded our expectations. You cannot beat the location! Right in the middle of the historic part of the city, this hotel was beautifully renovated. Breakfast was delicious and the staff was warm and helpful! Highly recommend!

A wonderful location in a beautiful spot. Comfy beds, and great sheets. Love the breakfast and the patio out front is lovely after a busy day. Would recommend to anyone! Staff are attentive and very helpful. Nice view of the town and the river.

This hotel is fabulous the staff were all helpful and multilingual nothing was to much trouble. The staff were very responsive and attentive special thanks to Ines for sorting out our transport. Great location and an awesome breakfast. Perhaps I don't get out much but they have coffee and water available all the time no charge. Rooms comfortable and shower powerful. Highly recommend we felt safe.

We stayed here Mid May for 3 nights. We arrived late at night about 11.30pm and the taxi driver dropped us right outside the hotel, so it was very convenient. Just a 15minute drive. BF: Decent had a decent but limited spread. There was a different slice cake to look forward to everyday and fresh fruits. Some croissants n fresh yoghurt. There was wine as well but we didn’t have that in the mornings. Location: Love Love Love. The main attractions like the lovely Alfama lookout and the castle of Jorge were very close and even the lovely yellow tram 28 (I think) was passing right outside the hotel. Room: A little small for 2 people to share but we were hardly in the room so it served our purpose Customer service: Excellent. In fact the front office (can’t remember his name) even upgraded us to a river view room on request the 2nd night. Will definitely stay here if we visit again :D