Daora Lisbon Hostel

The service attitude is not very good, the bed has three layers

Fuyez hotel horrible punaise de lit à fond personnel pas agréable aucune consideration pour le tourisme l hotel doit être fermé car manque d hygiène total nuisible et très grosse arnaque on réclame et monsieur nous crie dessus et nous soutire en plus de notre réservation co fermer sir booking

If I could I would give 0 but it's not possible. The "gentleman", if you can call him that, who manages this facility is extremely rude, not only does he pretend not to find the reservations, but when he finally finds them he starts telling you a thousand things lies about how in reality you didn't book what you paid good money for on booking. Obviously he blames everything on the website and surprisingly kicks you out of the hotel telling you to talk to booking because he can't do anything about it. In all this, he also keeps the €20 deposit that he requires at the beginning as soon as he enters the structure (as if the €250 reservation that he kept were not enough); when you point it out to him, he yells at you and chases you away again, threatening to put his hands on you (also getting his henchmen to intervene) and urging you to call the police. Be careful, don't make the huge mistake of booking here with them because it is a SCAM or you will find yourself with 2 children on the streets of Lisbon like us.

Worst accommodation I've ever been to in my life, when I got to the room, in addition to the terrible odor, there was still a person sleeping in my bed, which means they sold the bed twice (scam), on top of all this we also saw bedbugs in the bed and several people complaining of itching and having bedbugs in their bed. On the same night, there were five of us leaving at dawn. As if that weren't enough, the person in charge of the hostel is as arrogant as possible. I shouldn't even work in the public eye. When we reported the problem, they did not refund us the value of the two nights we did not enjoy (around €60 + €8 tourist tax). I hope they close this hostel quickly and punish this criminal behavior because it is an attack on health!

From lack of organization upon arrival, not knowing where to place guests, to insects in the rooms, lack of hygiene in the beds... And when you finally try to get some rest you have the hostel's own employees talking all night and playing music ... Horrible... I don't recommend it to anyone!