London Hotels with Bars

Really satisfied, the front desk service attitude is very good, and they gave us cookies to eat, the room is also very clean, the elevator downstairs can only be swiped by card, the safety factor is very high, a very satisfactory experience

The TV was out of order. Called Housekeeping but no response. Left a message for them to come and repair but no action either. Feedback at counter during check out. Other than that, everything is fine with the hotel.

Super impressed with the gentleman in the restaurant who offered to deliver my food to our room as I was travelling alone with my 5 yr old grandson… deserves some praise! The other staff were good… just a small suggestion to elevate your facility… have real coffee cups and 2 real glasses for water… all we had was 2 paper cups for water/coffee/juice.. had to rinse out for the different liquids… a bit ‘sub-par’ for the Ramada name :)

Excellent service from the staff, very clean and comfortable room. The staff at this hotel were very accommodating from making the reservations to checking in and out. I would highly recommend this hotel and we will definitely be returning.

Good facilities, room was a bit off a walk away from the lobby. Not the greatest view from the room but the room was clean, bed was comfy and quiet. The pool was well maintained and had a unique arcade room. Unfortunately it ate my quarters… Will stay here again!

The Ivey Leadership Centre is very close to University Hospital. Although in the heart of the city, because of the spacious and beautiful grounds, you feel like you are in the country. The accommodations are excellent (super comfortable beds!) and the staff friendly. They are also very accommodating if special requirements are needed. It is the place to stay in London.

My partner and I arrived for a couples massage and were warmly greeted by a staff member at the front desk. We arrived early and waited in the lobby until our scheduled time, when the therapist finally escorted us to the room. Unfortunately, she didn't greet us or introduce herself, simply gave us instructions and we waited for her return. The first interaction with the other therapist wasn't much better; her first words were commenting on my sunburn without a greeting, predicting discomfort during the massage. Throughout the session, she never asked about my comfort again. The towel covering the face port was super rough and uncomfortable, and the massage creams were unexpectedly cold. Strangely, my lower back was completely avoided during the massage, and I wasn't asked about my preferred pressure at all. Despite waiting over 10 minutes for the therapist in the lobby, our massage ended exactly 60 minutes after our scheduled appointment time, not accounting for their delay. Paying $270 for two underwhelming massages felt very unjustified given the mediocre service and the fact that we were shorted 15 minutes. For that price, we anticipated top-tier service and treatment, but we found better quality for a fraction of the cost at our local masseuse. It was evident the therapists were only there to collect their paycheck and weren't too concerned about the service they were providing. Overall, our experience was quite disappointing, and we certainly won't be recommending the spa to others.

The hotel room clean service staff is very warm and friendly. Instead of changing attitudes depending on nationality or tipping, we only pay 1-2 Canadian dollars on the bedside to express recognition for their work. The front desk staff was indifferent but with discrimination (to the Chinese).