It was my first time to come to Luoyang and feel the atmosphere of the ancient cultural capital. First of all, the feeling this hotel gave me met and exceeded the standards of most five-star hotels without any requirements!
First of all, Xiao Huang from the guest relations department took the initiative to contact before the trip and provided a business car pick-up service, so that the driver who had just arrived in Luoyang was waiting at the exit, and I immediately felt the hotel's thoughtful service.
Secondly, the hotel's entrance reception service immediately had staff and lobby managers to greet us, and we felt at home!
When we were led to the hotel lobby to check in, the lobby manager enthusiastically introduced the hotel's facilities and services, so that guests could understand the hotel's service content as soon as possible.
The concierge department immediately took over the luggage and led us to the hotel room. The room was equipped with welcome fruits, water bar drinks, automatic toilets, viewing bathtubs and other intelligent facilities. The handwritten letters from the housekeeping staff could feel the warmth and humanity of the hotel service.
The hotel offers a heated swimming pool, a gym, a billiard room, a billiard room and an executive lounge. In addition, the hotel offers Chinese, Western, Cantonese, desserts and Henan-style breakfasts. The variety of services is delicious and fully meets the standards of a five-star hotel. In terms of transportation, it is close to the subway entrance, and online car-hailing is not expensive. There are many options. In short, the most amazing and satisfying thing about this trip to Luoyang is the hotel staff, which allowed me to experience the ultimate service and hotel facilities. Due to time constraints, I was unable to remember the names of each staff member one by one. I would like to thank Xiao Huang from the customer relations department. In addition to taking the initiative to pick up and drop off at the station, he also took the initiative to recommend Luoyang's special food and attractions, which made me feel like I had a familiar friend in this city. I hope I will have the opportunity to come to Luoyang again next time. Luoyang City is half of the history of China! !
Outstanding
242 Reviews