Luxury Hotels in Beijing

"The service was excellent. We arrived a bit late, and turndown service had already been done. Someone even guided us to our room. When I lost my room key at the bar, the bartender helped me contact the front desk and retrieve it. We received a handwritten welcome letter and complimentary Beijing-style fruits and snacks, which was a nice touch. The location is superb, right next to Wangfujing Street. From the bar's terrace, you can see the Forbidden City and Chang'an Avenue. However, the public areas are quite small and, being located within a mall, feel a bit cramped."

"Our stay was excellent. The room had a view of the Liangma River, and I assume every room offers a different angle of the river. The room was private and quiet, and impeccably clean. The turndown service, which included homemade drinks in a thermos, was a thoughtful touch. The breakfast selection was vast; we tried both Chinese and American options, and both were delicious. Our butler, Bitty, provided exceptional service from check-in, always responsive to our needs and checking in on our family daily. We received complimentary fruit and dessert upon arrival, and snacks were delivered to our room every evening. Overall, the service was incredibly attentive. We will definitely choose the Bulgari Hotel again on our next visit to Beijing."

"The hotel, formerly the **** at Summer Palace, opened in 2008. The service is exceptional; staff are attentive throughout and seem to recognize guests. Before my stay, I inquired about the hotel and they kindly upgraded me to a courtyard room for free. The room itself is beautifully styled, and the garden within the quadrangle is lovely. However, I did encounter a minor issue during check-in. Upon returning to my room one evening, I found a gecko on the wall by the bed. After an unsuccessful attempt to catch it, the hotel moved me to a suite, but there was no further action or apology for the inconvenience. The hotel breakfast is excellent, entirely à la carte, with first-rate service, attitude, and taste. That said, the hotel facilities are quite old, especially the bathroom – the showerhead was difficult to use, and the floor drain was slightly clogged. I also used the in-room dining service for dinner; there's a 15% service charge, and the food was decent."

"This time, my girlfriend and I chose to celebrate a special day of love at the Mandarin Oriental Qianmen in Beijing. I had heard that Qianmen MO ranked 14th in the 2026 World Top 50 Hotels, so we decided to experience it ourselves. To summarize: Hotel Service - full marks; Cultural Experience - full marks; Hotel Decor - full marks. I communicated our check-in time with the butler in advance. Upon arrival, the Director of Housekeeping, our butler, the doorman, and about 5 other staff members greeted us warmly with a bouquet of roses. From that moment on, whether it was the decor evoking old Beijing hutongs or the warm welcome service, I immediately fell deeply in love with it. Once we entered the room, the special occasion decorations and welcome amenities were all perfectly arranged. I'd like to specially commend our butler, Miss Melody. She truly treated us with sincerity and meticulously met our needs. From booking Ten Triggers Bar to arranging transportation, breakfast requests, and late check-out, everything was communicated through a dedicated WeChat group and arranged perfectly in advance. Many thanks! Regarding the stay experience, this was my first time staying in a hotel with a private courtyard. We stayed at Dongcheng Caocang 3 Tiao, and the entire small courtyard was ours. I even felt like I had a home in Beijing, a siheyuan of my own. (On a side note, the butler told us we were very lucky to be staying in the same room where Dylan Wang once stayed). It was a perfect, happy, and unforgettable stay. I hope to return here again for another stay on a snowy winter day."

"The scenery at Xitang is breathtaking, the landscaping is elegant, and the hardware is top-notch, but the service is abysmal. They want to make a fortune while being ridiculously stingy with service and supplies. 1) For an 8250 RMB per night room, we were told that only the 'first round' of water/snacks in the room was complimentary, and refills would be charged. After several rounds of complaints, from the platform to the duty manager, and finally to the residence manager, they eventually agreed that water refills would be free. 2) The Rongfu banquet Chinese restaurant charges 1280-1980 RMB per person plus a 15% service fee, and the Western restaurant charges 698-1380 RMB plus 15%. They require a day's advance notice for ordering, which we complied with to help them save ingredients and reduce waste. However, they still tried to cut corners on food choices. For Western meals, they forced guests to choose identical dishes for two people. This kind of petty and calculating behavior is truly appalling. The most ridiculous part was being forced to choose between tomatoes and water chestnuts for roasted vegetables. How much more would it cost to roast two extra slices of water chestnuts or a few more cherry tomatoes? While sharing a main course like fish might be understandable, forcing guests to choose only one option for vegetables, staples, and desserts, all while charging tasting menu prices, and not allowing guests to taste different foods, is simply serving McDonald's-style 'fill-your-stomach' meals and treating guests like fools. After a lengthy argument with the hotel, they finally agreed to let us choose different dishes. The management team apologized sincerely, but when the bill came, the server specifically emphasized that these 'two-choose-one' options were a 'special gift' for us. So, it turns out they don't believe they did anything wrong, but rather that they were granting us a special favor. 3) The breakfast selection was also ridiculously limited. Pre-baked bakery items occupied almost half of the counter space, while cold cuts and hot dishes were pitifully few. The funniest part was watching them steam pre-made buns from a central kitchen and pretend they were freshly cooked hot dishes. After we complained, they prepared two hot stir-fries for us the next day. 4) The cinema only showed about twenty old movies at fixed times, and you couldn't choose what to watch. The Aman at the Summer Palace, which was the original頤和宾馆 (Yihe Binguan), had 200 movies to choose from and even that was considered limited. Compared to this place, Aman was a benchmark. 5) The gym facilities were excellent, with an infinity pool and distant mountains visible from the windows, offering a serene and profound view. However, there was a strong odor inside, perhaps from the leather sofas or new equipment, suggesting they hadn't even done environmental deodorization. 6) The so-called butler service was non-existent; it felt like they were just going through the motions. Any request for help was met with a conversation-ending response, demonstrating zero service awareness. When we called for a car, we asked the front desk to confirm the address, so I could quickly change it if it was wrong. They dragged their feet, acting snobbish and insisting they had surveillance to check, delaying until the driver went the wrong way before finally giving directions. Even if the owner isn't short on money and has powerful backing in Beijing, this is no way to run a service industry. Perhaps only those in their 'power circle' are deemed worthy of service here. 7) Some individual staff members were good. The gentleman on duty at the lobby in the evening was very helpful, taking us out on an electric cart and showing us walking routes. The Residence Manager was very willing to listen and help guests, but the overall service level was seriously lacking. It's not something one person can fix. Aside from its hardware and landscape, Xitang has nothing else and does not deserve to be in the same price range as the Yihe Binguan at 8000 RMB."

"I booked an Executive King Room, and the hotel upgraded me to a suite, which I then upgraded myself to their signature panoramic view room. The view was excellent, offering a 270-degree view from three sides, directly facing the bustling Sanlitun Taikoo Li commercial district. This is one of Beijing's most vibrant areas, with many events, such as the outdoor fashion week happening right downstairs during my stay. The hotel's location is superb, surrounded by malls, bars, and restaurants. There's a constant flow of people and traffic throughout the day and well into the night. The InterContinental Club on the 22nd floor offered morning tea and afternoon tea with fewer crowds and excellent service – even more welcoming and attentive than other hotels. The gym and swimming pool were both good and not crowded at all. The emotional value of standing by the window in the panoramic view room and enjoying the scenery was truly immense. The downside, however, is the price; I wouldn't have been able to afford it if the hotel hadn't given me a discount. Also, the electric curtains on the front and both side panoramic windows are linked, meaning that most of the time, to block out the view of the neighboring guest room from one side, the other panoramic curtain also has to be closed, which is quite frustrating. It would be better if they were manual curtains instead."

"My stay at Rosewood Beijing completely exceeded my expectations. I booked the Grand Premier King room, and the view was absolutely stunning. From the window, I could take in the iconic CCTV Tower and China Zun – the cityscape at night was particularly breathtaking, truly setting a fantastic ambiance. The room facilities were exquisite and high-quality, and the cleanliness was impeccable. The hotel staff were incredibly gentle and attentive, providing efficient and thoughtful service from check-in to in-room requests. Both the stylish views and the quality of service were extremely satisfying, making it perfect for a couple's getaway or a high-quality trip. I'll definitely choose Rosewood Beijing again next time I'm in Beijing."

"Fantastic location, just a 2-minute walk from the metro station. The hotel itself is understated luxury. It features Hermès 'Shang Xia' furniture, Guerlain toiletries, Gessi fixtures, and a Nespresso coffee machine. The minibar is completely free. Turndown service includes a calming sachet and Beijing-style pastries, and for anniversaries, there's a handwritten card and a small gift. Downstairs, you'll find Fuchunju, a Michelin one-star Cantonese restaurant, and Left Bank restaurant for Western cuisine. The hotel breakfast is semi-buffet with à la carte options, and the selection is exquisite. An excellent experience overall."

"My recent stay at the Waldorf Astoria Beijing far exceeded my expectations. The hotel is ideally located in Jinyu Hutong, Wangfujing, offering a peaceful retreat amidst the city's hustle and bustle. It's incredibly convenient for visiting the Forbidden City and Tiananmen Square. The room quality was excellent, the bedding was comfortable, and the soundproofing was effective, ensuring a restful night's sleep. Breakfast quality was also top-notch. I'd especially like to commend the private concierges, Claire and Willow. They were incredibly responsive to all my requests, handling travel arrangements and various inquiries with great care and attention to detail. I would definitely choose to stay here again on my next visit to Beijing."

"Five-star review! The executive lounge experience at the Ritz-Carlton Huamao was impeccable. The environment is quiet and upscale, and the five daily meals offer a rich variety. Afternoon tea and evening happy hour have a complete selection of drinks, with free-flow red wine, spirits, and cocktails. The biggest bonus is the service: Ivy, Sita, Irene, and Coco are professional and gentle, paying attention to every detail. They are diligent with restocking, making the executive benefits incredibly value-for-money. Highly recommended!"