5-Star Hotels in Beijing

When people talk about the Mandarin Oriental Wangfujing, Beijing, they often label it as a 'luxury hotel in the hutongs,' a 'hidden gem along the central axis,' or a 'masterpiece of the Qianmen regeneration project.' But if we set aside these external definitions and focus purely on the stay experience, the deepest impression it left on me can be summed up in two words: sheer comfort. This comfort doesn't stem from any single specific amenity, but rather from an overall feeling. Tucked away deep within Beijing's Qianmen hutongs, stepping through the gate from the bustling streets into the courtyard felt like entering a different dimension of time. Grey bricks, dark tiles, courtyard walls, and tree shadows – all elements were distinctly Beijing, yet without any forced emphasis on being 'Beijing.' The design didn't just stop at symbolism; instead, it re-organized the hutong courtyard lifestyle, truly allowing guests to live in a modern Beijing courtyard home. Beijing in the summer is particularly suited to this place. The afternoon sun dappled through the leaves onto the courtyard, with doves perched quietly on the branches. Sitting in the courtyard, watching the clouds drift slowly between the eaves and grey walls, you suddenly understand why old Beijingers always said, 'There must be a tree in the courtyard.' The tree not only provides shade but also marks the passage of time. The wind changes, the light changes, and the tree shadows change. Many mention its 'hidden location in the hutongs,' but what's truly worth experiencing isn't just the hidden aspect, but rather that elusive relationship with Beijing's urban culture. Outside the walls are the hustle and bustle of Qianmen, while inside, the unique sense of scale characteristic of courtyard living is preserved. Looking up, you see the sky; looking down, you see tree roots and青砖 (qingzhuan - traditional grey bricks); occasionally, birdsong can be heard. These seemingly ordinary details become precious in today's city. The service also left an excellent impression. It wasn't an overly enthusiastic kind of service, but rather a sincere and well-measured attentiveness. Help was always there when needed, yet they maintained an appropriate distance when not. Many high-end hotels can achieve professionalism, but it's not easy to make guests feel genuine care, and this place truly has that ability. Near check-out, I had a chat with the duty manager, Chloe. What began as a simple conversation unexpectedly became a memorable part of this stay. She meticulously detailed the design philosophy and spatial characteristics of the hotel's 42 rooms, patiently explaining everything from the layouts of different courtyards to the subtle differences between rooms. One could feel her genuine understanding and passion for this hotel, which in turn gave me a more complete appreciation for this hidden hutong gem. My special thanks also go to Chloe for her insights and hospitality. Upon leaving, I felt that the most precious aspect of this hotel wasn't its luxury, but rather how it has preserved the ambiance of courtyard living in a rapidly changing city like Beijing. Shade from trees, grey walls, summer clouds, birdsong. These seemingly ordinary things collectively form a part of my memory of summer in Beijing. If staying at a hotel is about experiencing a space, then the Mandarin Oriental Wangfujing is more about experiencing a Beijing way of life. It may not be for everyone, but for those willing to slow down and embrace the city, beauty can be found everywhere here.

This is my third stay within two months. It's hands down the best hotel in Tongzhou for value for money and service. While the hardware might not be as luxurious as Nuo Hotel, Nuolan Hotel's service absolutely blows Nuo Hotel's cold and unreasonable demeanor out of the water. The hotel is new, right next to Wangfujing Mall at Wanyi, and directly opposite Universal Studios. I've eaten at the 10th-floor Chinese restaurant many times; the food isn't pre-made, and both the Sichuan and Cantonese dishes are incredibly authentic. The rooftop bar on the 11th floor offers panoramic views of Universal, which is quite impressive. The other Western restaurants also serve excellent food. All the hotel staff are young, and every single one is incredibly nice and basically goes above and beyond to help. It's clear they've been well-trained and are very professional. I especially want to mention Manager Wen from the lobby; he's young, handsome (looks like an actor), and incredibly capable at handling issues, making guests feel very comfortable. My last two stays were entirely due to Manager Wen's professionalism. I hope this young team can maintain their high standards.

The hotel's location is excellent, right next to Wangfujing Pedestrian Street, surrounded by luxury shops, making it very convenient to get around. The Mandarin Oriental's attention to detail is superb. The understated luxury and 'old money' vibe are precisely my style. The vanity room is spacious, and they prepared welcome fruits and snacks, a bottle of red wine, and even pear soup, along with a beautifully written welcome letter. It truly made me feel right at home. Breakfast is a mix of buffet and à la carte, with fresh, organic ingredients and amazing flavors. I even had breakfast alongside the Russian ambassador at the next table! Sipping a coffee with a Forbidden City latte art design on the large terrace overlooking the Forbidden City, I truly experienced a taste of royal life. So happy! 😃

Overall, my experience at this hotel was very pleasant. It's well-located and easy to get around from. The room was clean and tidy, and the bedding was soft and comfortable. The front desk staff were warm and attentive, and check-in and check-out were very efficient. The facilities were comprehensive, and it offered great value for money. I'll definitely prioritize staying here again on my next trip.

The hotel was generally decent. The basic facilities were all there, and the hygiene was acceptable. The location was quite convenient. Some of the facilities showed signs of aging, and the experience would be even better if those small details could be improved.

This hotel boasts an excellent location, being very close to the National Art Museum of China, Guardian Art Center, and Capital Theater, making it incredibly convenient for visiting exhibitions and shows. The Line 8 subway station is also just a stone's throw away, ensuring easy access to transportation. The rooms are clean, hygienic, and well-equipped. The air conditioning works effectively, and the shower has good water pressure, providing a pleasant experience. The front desk staff were very friendly and proactively upgraded my room upon check-in. When checking out, I accidentally left some clothes in the room, and the staff promptly contacted me, which I greatly appreciated! If I have the opportunity in the future, I would definitely be willing to stay here again! I must also highlight that the hotel's dining environment is elegant, and the dinner offers a good selection of Southeast Asian specialties from Vietnam, Thailand, and India, which tasted quite good. However, a slight drawback is the breakfast. While the variety is rich, offering both Chinese and Western options, the taste, such as the Zhajiangmian, was just average. We had originally booked three days of double breakfast, but we only went on the first day and had no interest in going again afterward – simply because there were too few appealing options. If the quality of the breakfast could be improved, it would be absolutely perfect!

Ugh, what can I say? The hotel's location is actually quite central; getting anywhere takes about the same amount of time, and it's very convenient to access the subway loop line. Shopping and dining options nearby are also plentiful. The family room I booked is suitable for a family of three or four. The hotel's service definitely deserves full marks 💯. They respond to every request and always try their best to resolve issues quickly. However, there were quite a few issues, so to sum it up, it's like 'Lian Po is old' (a Chinese idiom meaning 'still capable, but past one's prime'): 1. The hallway has a very Chinese aesthetic, great for photos. 2. There were dust mites on the bed. My child's ears and legs were bitten. Also, the light in the room's entryway couldn't be turned off properly, among other things. Afterwards, the hotel changed the bedding, fixed the light, and even sent some complimentary fruit and small gifts (a children's toiletry bag). 3. The showerhead in the bathroom was positioned too low, perfect for my 1.3-meter tall daughter, but adults had to crouch. On the other hand, the water pressure was excellent.

The resort environment was very comfortable, and the kids absolutely loved participating in all the activities, having a great time. The atmosphere at night was quite lively too. Vera provided excellent service, and overall, I was very satisfied – a full five-star recommendation! What I loved most was that all the activities were included. Whether for adults or kids, indoors or outdoors, there were rackets provided by the hotel for basketball, table tennis, billiards, football, archery, and golf. The water park was quite large; the depth was perfect for children to swim, though a bit shallow for adults. Plus, all the craft activities, performances, flying trapeze, and aerobics were really fun! Dinner was the most abundant meal, with various international cuisines. The sashimi, BBQ, and salads were all delicious. The dessert bar was the most amazing part – truly five-star standard! My daughter even said the roasted lamb chops were incredibly tasty. 😋 We stayed in the Shaun the Sheep room, which was decorated so cutely. My child said she wants to come back again next time! The most comfortable aspect, actually, was the beautiful environment of the Songshan scenic area. It's a natural oxygen bar, bringing you close to nature; you can see and smell the natural aroma. There were also about a dozen adorable little cats! 😍 We plan to try out Club Meds in other cities and countries next time!

I stayed at this hotel for three days last week for a business trip to Inner Mongolia. I'm back today and plan to stay for another week, as I prefer familiar places and don't like switching hotels. I booked a king room, but since there was no showerhead (I have a wound and can't use a shower), I asked the front desk to switch rooms. Instead of an upgrade, they downgraded me to a twin room. I even told them that I saw plenty of rooms available online, so why couldn't they upgrade me? I will never choose this hotel again. As for the dining, I thought it was good, and the restaurant staff were nice. However, the room's cleanliness wasn't great; the bath towel and floor mat were placed together, and the room wasn't cleaned thoroughly. The swimming pool was pretty good, though.

Upon checking in, Miss Zoe at the front desk was incredibly enthusiastic. When I asked about upgrading my room type, she immediately and proactively helped me check and change it, quickly finding me a room with a better view. She was patient and polite throughout our conversation, very efficient, and took the initiative to explain the hotel facilities. Her attention to detail showed thoughtful service, and she was serious and responsible in addressing guest needs. She's an excellent front desk staff member! 👍