GemstoneBR II @SMDC Air Residences

Good room..good price..owner good to communicate with..room in good condition

Terrible Experience – Poor Communication and Infested Rooms I had an incredibly disappointing stay at this condo. From the start, communication with the owner was a nightmare. They ignored my emails and would only communicate through WhatsApp or Viber, which made things difficult and delayed my check-in by 3 hours due to confusion and miscommunication. We booked for 6 nights, but after the first night, we were moved to a different room because they didn’t give us the room we had reserved. This wasted our time as we had to repack and move instead of attending to our important appointments. To make matters worse, both rooms we stayed in were infested with cockroaches. We killed dozens in just one night, which was absolutely disgusting. When we were moved to the second room, the bed was broken, forcing us to sleep on it that night. The following day, they promised to transfer us to another room, so we packed up again, but they informed us that they were fully booked. Instead, they fixed the bed while we were in the room, causing further disturbance. After that, we were promised the room would be cleaned, but no one ever showed up. We asked for a refund or some form of compensation for all the inconvenience, but they outright refused. The lack of communication, poor service, and awful management made this stay a complete disaster. I would never stay here again, and I advise others to avoid this place at all costs.

Basic but essential amenities, good for a qick 1 night stay

Nice view

It was indeed an awesome place. Host is very accommodating and easy ti communicate with. Very nice cozy place, would highly recommend 💯

One of the worst places I have stayed in for years. Not hot water, cockroaches in the kitchen, no gym, no free swimming pool and the “owners” don’t care about their customers. Places like this shouldn’t be on Trip.com. Avoid at all costs