Marrakech Hotels with Pools

We checked in to our deluxe room, and it was a horrible stay. First off, the deluxe room building is the furthest building away from the hotel, and by the time we get to our room, the view from our balcony is of a construction site and parking lot. Our room had a particularly strong vinegar smell to it, and we asked to move rooms. We were told that every deluxe room was sold out and we would be able to move rooms the next day. Next day comes around and we didn’t hear from the hotel. Every call to guest services took at least 3-5 minutes until someone answered or called back. We also came back to our hotel room unlocked, and it seemed housekeeping didn’t truly close our door when they cleaned it. On our last night, the A/C didn’t seem to work. We called guest services and the lady I spoke to told me that it was turned off for the whole hotel. When asked why or when will it be turned back on, she abruptly interrupts me and says I’m transferring you to the front desk. I waited for at least 2 minutes on the phone before someone from the front desk to answer my call, and he informs me that someone will come check our A/C. We love staying at different hotels in different countries and had no issues with other hotels in Marrakech, however, our stay at Movenpick was very underwhelming and staff didn’t seem to care at all. This has been a very awful experience, and hope that the hotel management can make a much better experience and improvement for others.

Hotel is conveniently located near Marrakech city centre - the fact that we had a car helped. If you don’t have your own transportation then it is about 2/3 KM from the Jemaah El Fnaa. The hotel was nice and clean although it could do better with new corridor carpet and a lick of paint in the exterior. The service is good but could be better as the bathroom light did not get fixed and towel rail came off despite reporting to receptionist. The hotel is good but could improve in many ways.

With the hindsight of some of the reviews i have read on this hotel, my conclusion after just staying here for a few days is they are absolutely not giving the hotel the justice it derserves. Yes the hotel is old, might be some tiles missing here and there' or some wall plug not sitting 100 % in the wall. But generally its not a problem that can't be solved if you ask the staff they are both friendly and helpfull. With a large family in marrakech and the experience of travelling here every other year for the last 30 years this is nothing out of the ordinary on hotels of marrakech unless you are staying at something absolutely high end hotel which will probably cost you small fortune Garden is magnificent with a spacious pool area, friendly and helpfull staff that solves any problems you might have, good food with fair prices. Rooms are spacious well ventilated (Ive read a lot of people complaining about the A/C, to that i can just say morocco is one of the warmest places on earth specially during the summer time and thats not anything even the best A/C can solve) The only negative thing is the area around the hotel once was a ”highend” district with lots of luxury hotels sadly the last couple of years the area has been in decay leaving it quite ”dead” which means you have to find a taxi to get to anywhere interesting which is not a big cost (20Dh-40dh), but can be tricky if you are travelling more then 3 persons due to lack of big taxis and the fact that small taxi´s only take 3 people. But i guess TIA (This is africa) Pool 4/5 Stars - Minus one for missing tiles/renovation Garden 5/5 Stars - Big and perfect for the kids to take a nap in the stroller Rooms 4/5 stars - Minus one for minor renovation issues Staff 5/5 Stars - Friendly, helpfull and good in both arabic/french and English Price/Value 5/5 stars

I recently stayed at this hotel and had a disappointing experience with the front desk staff, specifically the two girls on duty during my check-in at 9 PM. Despite my reservation, I had to wait over 30 minutes for a room, which turned out to be different from the one I booked. Despite informing them of our anniversary, the staff's response was unhelpful. The initial room's view was changed without acknowledgment, and the alternative offered was worse. Only after speaking to the manager ( it's worth noting that the manager I spoke to was exceptionally friendly and understanding) did we receive a better room, but it still wasn't the one we booked. The lack of consideration for our special occasion made it a frustrating experience overall.

Very suitable for taking pictures, the location of the hotel is actually okay, compared to Marrakesh is not big, before the taxi must tell the driver a good price, from the hotel to the train station to play the train as long as 10, the driver is hard to live 50, it is recommended Fierce

Excellent service: staff is very friendly, very helpful and you come as guests nothing but nothing short.

It is little bit far from the city center but hotel is amazing like a heaven on earth. Architecture and landscape is perfect. Spa personnel is not kind and friendly. And also there was a problem in the bathroom with water they waited for fixing and cleaning so long.

Personally, I really liked this accommodation. Although there were many problems with the facilities and cleanliness of the accommodation, I really liked the cozy feeling I could feel within the accommodation. Next time I visit Marrakech, Morocco, I would like to ask about this hotel.

Location is good, near Four Seasons and Sofitel. Good service consciousness at the front desk, rich breakfast, comfortable swimming pool during the day, rooms are relatively old, but sanitary standards.

This hotel is tucked away and very unassuming from the outside. Inside, it’s very quaint and the rooms are large and comfortable. Food is excellent and they have a menu that can accommodate various palettes. The staff is really nice and we’re very attentive. I truly appreciated the entire staff and will definitely recommend others to have a stay here if they are traveling to Marrakech. P.S. take advantage of the country club- just a short tram ride away to experience the quiet and relaxing pool area and cabanas. Staff and food there are excellent and was a very nice surprise. Massage was awesome too