Hotels near L'Arbre de l'Esperance, Marseille

This - kind of - does what it says on the tin. A decent room in a great location with breakfast places if you turn both left and right (and a Lidl just up the hill). Also Le44 next door is a nice eatery. The bathroom is, in theory, well thought out, roomy with enough either side of the basin to put vanity bags. But, the shower heads (I presume) have been changed and don't fit into the holders so you have to be creative with how you have a shower. There is no plug in the sink. The beds (2 singles) have mattresses that are larger than the bedstead, so if you put too much weight on the edge of the mattress, you are liable to topple out of the bed. We had room 107 and in the corridor outside there was a leak from the ceiling for the duration of our 3 night stay, the water was captured in a bucket, which was regularly changed but we could monitor the increased frequency of the dripping. The stairs up to first floor smelled old, uncleaned and a couple of items of litter remained in situ for the duration of our stay. This hotel could be so much more and needs an overhaul.

My wife and I really enjoyed our stay at the Alex hotel. Conveniently located near the train and bus station. Our room (702), was large and clean, with newer furniture, carpet, and all the amenities. Staff were very friendly and helpful, and spoke English which was so helpful for us and our limited French. Great experience. The only draw-back was the neighborhood, which was more impoverished. The Alex hotel, courtyard and lounge were such a joy and reprieve for us after our long days touring around M****ille. We intentionally chose the Alex hotel over the Port area hotels, due to the peace and quiet, and it was well worth it.

Location was fantastic , just opposite m****ille Saint Charles station . Checkin staff was friendly. the supermarket was just next door making it very convenient.

The InterContinental M****ille is undoubtedly the best luxury hotel in M****ille. Housed in a converted historical hospital, it offers a unique and charming ambiance. The breakfast served at the Terrace boasts breathtaking views and includes delicious freshly made waffles and refreshing orange juice. The rooms are impeccably clean, and the beds are luxuriously comfortable. However, upon our late arrival at 11pm, we were disappointed to find only cold sandwiches available for room service.

Really nice! I loved how you can have your own space by closing the curtain. The beds didn't make any noise or movements when you climb into the upper bed. Maybe a small improvement: sign for where the reception/checkin is or some arrows. Overall had a nice stay, very cozy place and clean and good working services

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

Fairly well-equipped studios, family swimming pool, correct set... but it depends on the rooms... so beware! Especially since we take a deposit of 300 euros (even if you only stay one night) WITHOUT an incoming or outgoing inventory. Declare therefore upon your arrival any imperfection at the reception so that you can recover your deposit. We also don't like the group of cleaning staff who, in the morning, carry on a conversation, chatter in the corridors and clutter them. The cleaning trolleys we accept of course, but when you see the cleanliness of certain rooms, you understand that it was more interesting to chat than to pass the broom.

The hotel itself was ok. And the breakfast spread was quite nice. But a couple of problems: when we got to the room there was no toilet paper (or facial tissues). We picked some TP up from the front desk. Then when we went out, we put the “do not disturb” sign out. They came in anyway and remade the bed, but still didn’t bring any facial tissues. But the worst thing is we scheduled a shuttle to the nearby Vitrolles train station for 8:40. The train on Sat comes once an hour, so should have been plenty of time to catch the 9am train. Well the shuttle didn’t show up until about 8:54, and we missed the train. Tue annoying thing is I asked the front desk lady when the shuttle would arrive and she told me two minutes. If it had really been two minutes we would have made it. Or if she told me it would be late we could have walked (it’s like a 10- minute walk). Instead I’m sitting here waiting for an hour for the next train, so I figured I would write a review with all this extra time…