Four Points Hotels in Memphis

Lobby and Ducks are nice. Outside of that don't expect much. They rave about being known as the “South's Grand Hotel,” but southern hospitality has been lost at the Peabody. Our room did not have heat with the temperature outside in the 20s. Requested extra blankets, brought sheets. Then switched unit to only heat. So, you either get 50 degrees or 77 degrees per the engineer. Additionally, bathtub water was brown when we tried to run a bath. Finally, several people in our group also mentioned the walls and how you could hear conversations in the rooms next to them. Our room was at the far end, so it was not as bad. Spoke to front desk and was promised manager would contact me on my cell. Home now, still no call...

Guest House was beautiful. It felt as if I was walking into a movie scene. Very beautiful place. They have a movie theater with free Elvis movies each night, food was excellent and service was superb. Location is great and very secure. I would highly recommend to anyone in the area. I wish we could have stayed longer.

Staff was super friendly and hotel is just a short drive to the airport. Room smelled terrible and was very run down. Didn’t even have a garbage can in the room. Worst part was the cockroach I smashed in the morning. Could not get out of there fast enough. Do not recommend staying here

The location is very good, the surrounding environment is good, quiet, the top floor observation deck is very good, you can look at the Mississippi River, you can see the bridge marked 'M'. The restaurant on the top floor is also good, you can go and taste it. There are no convenience stores and shopping malls around. It is more convenient to have a car or rent a car. This is the case in the general cities of the United States. It is very inconvenient to have no car. There are some snacks (popcorns and the like) in the hotel room that can be enjoyed free of charge. The hotel room is ok, but we live in a suite with an outdoor deck that can go out and enjoy the exterior. The terrace is large and connected to the next room. There is no problem with security. All the platforms need to be swiped before they can enter. There are leisure sofas on the platform, but there are more dust on the sofa and coffee table and the ground, as well as spider webs. The hotel is located in a large outdoor goods store. The interior decoration is very special. Some real animal specimens, birds, deer, etc. can be seen everywhere. There are also some introductions to the origin of the hotel, which is very story-like. I like to enjoy life in the American country. There is also a battlefield in the mall. There are guns and ammunition on the second floor. On the first floor, there are various mountain bikes, there are various fishing gears and swimwear, and a The harbor pier has a lot of local fish in it. There is also a city called Memphis in Egypt. The shape of this hotel is designed as a pyramid. From the second floor, it is designed as a hotel room along the inner circle of the pyramid. The room will look like a log cabin, plus The decoration of animal specimens is very interesting. The middle part and the first floor of the pyramid are shopping malls, restaurants, bowling alleys and shooting clubs. The top floor is the observation deck and the steakhouse. The hotel is relatively new, the room is relatively large, that is, the windows of some rooms are facing the indoor shopping malls, the shopping malls are exquisitely arranged, and the view from the room is also a scene. In short, to travel to Memphis, this is a place worth living.

The room is gorgeous. Bed is so comfortable (although a little high for me t 5ft 2). Slept well great bathroom. Lacked in towels. Loads of hand towels, but when asked a staff member for some towels she said she could only find 1 large towel. No daily service to yr room, unless you request it. No tea or coffee making facilities in the room. Breakfast not worth 15 dollars. Little choice, cold and over cooked . Plastic spoons? Overall a shame, the rooms are gorgeous, but he lack of staff interaction and attention to services is inadequate. I wouldn’t stay here again

We were exceptionally pleased with the service we received here. At check-in, we were greeted as Platinum Elite members and the staff went above and beyond to make sure we received Platinum benefits. There is a charge for valet parking, but the cost was a bargain, for the service. We ordered room service for dinner, for which there is an additional charge, but it was well worth it, because - again -we had exceptional service. Food was very good for dinner and even better, for breakfast. Our room was very clean, with soft beds. It was more quiet than we had anticipated, but that may be because Beale Street is actually about a block away. Hotel is in a great location, right across the street from Fedex Forum and the Memphis Rock & Soul Museum. Easy drive to Graceland. Also, there are many great restaurants within 1 to 2 miles of this hotel. We will definitely keep this hotel ”on the radar” for a future visit !

We got to the hotel super early just expecting to check our luggage and return later for actual check in but to our pleasant surprise the room was ready. The front desk staff were very friendly and informative during our whole time at the hotel. The location of the hotel is great it's a short distance to downtown and Beale Street which was why we booked . AutoZone baseball stadium is a 3 minute walk from the hotel to so we figured why not check out a game and sure glad we did it was a blast and very affordable. We had a few dips in the pool which came in handy after a few hot afternoons exploring the city. It was our first time to Memphis but 100% not our last . The live music,food and friendly people we met makes Memphis a definite city we want to return to again.

Was here for a conference at the adjoining conference center. Don't let the close proximity to the Renasant tempt you to stay. Half of the people I traveled with had broken air conditioning in their rooms, some having it break in the middle of the night. I had to switch rooms as the first was 85 degrees and had ants crawling on the AC unit. The bathroom makeup mirror was broken and so were the racks holding the shampoo and conditioner. The second room was a little better but was still very dirty. There was a dirty washcloth left in the sink for the first two days. The duvet and carpet had dirt on it and part of the floor was sticky. The hallways are stuffy, humid, and musty, the elevators seemed like they are falling apart, and the skybridge to the conference center smelled like mold. As others have mentioned, the restaurant in the lobby is extremely expensive for what you get so don't bother. The hotel is also on the edge of downtown and we didn't feel very comfortable walking to places. The place really needs a refresh.