Hotel Santa Cruz

G adventures uses this hotel as its starting point for a number of tours. Really disappointed that they choose this 2 star establishment. In contrast in Quito, Ecuador they use the 5 star Hilton. This hotel is worn out, dark and cold. Our room has old bedding and blankets, scuffed sheets. No drinking water, no kettle, no tea or coffee or any drinks or snacks in room. No bath mat. Shower really old and faucet set to provide minimum water. Toilet flush button broken. Soap and sachet of shampoo provided. Air con only produced cold air. Old space heater worked and warmed room the second night. Breakfast is cornflakes with some toppings, yogurt, pineapple watermelon and papaya. Scrambled eggs and bread rolls are really poor quality. This morning they said they had no milk available.

Stayed here for the night before and on day 1 of a G Adventures trip. Hotel is shocking. There’s mould on the curtains and blinds, doors don’t really lock, no doors on balcony, bed is uncomfortable. The trip advisor photos are very old or flamboyant of the reality. Hotel looks much more dated than this. Location isn’t brilliant either and we saw much nicer hotels closer to Miraflores. Only positive is the staff were friendly. They moved us twice until we had a room with less mould.

I stayed here the night before my G adventures tour. The room was basic but comfortable. The walls are extremely thin! Restaurant available for dining and very basic breakfast included. WiFi ok. Location nice, handy to walk to different places. All staff very friendly and helpful

We stayed at Santa Cruz Hotel as the accommodation was included in a tour we did with G adventures. We stayed there for 4 days total, in 2 different rooms. Even though the hotel was not a fancy one and it was more basic, the reason I am putting a 5* review is more the stuff, that was the most welcoming and helpful I met during my whole stay in Peru! The rooms were nice and the bed very comfortable, but it is noisy and at the bathroom smelly water comes out of the sink. The breakfast was ok and the location very nice.

Location of the hotel was fine but the area around it is not amazing. The room we were given had only one towel so we had to go and ask for another and the sink of the bathroom had a bad smell whenever water was going in. It also was a bit cold and felt a bit unloved. Staff was helpful though

We were booked into this hotel by the company we went on a tour with. During our time in Peru, we spent about 5 nights here on two separate occasions. Overall, in this case, you get what you pay for. The hotel was cheap, around $55 CAD, but very basic. We stayed in two different rooms on the 5th floor and another room on the 7th floor. Wifi in all rooms was spotty at best. We had no hand or face towels and no bath mat for the floor. Only two bath towels. The rooms also only have a double bed. As well, it was difficult to sleep due to the constant noise throughout the night from people talking and doors slamming . Although the breakfast was supposed to start at 7:00, we arrived twice around 7:10 and 7:15 and the restaurant was dark. The food itself was ok only. To be fair, and give credit where credit is due, the staff of the hotel are superb! They were very helpful and friendly on all occasions! So, if you just need one night to crash and want to spend as little as possible, then this place will fit the bill. If, however, you are spending several days in Lima and want some comfort and amenities and are willing to spend a bit more, then perhaps look somewhere else.