Hotels near Citadelle Richelieu, Montpellier

The hotel was well located near the comedie, old town and the shopping centre. The room was clean, well laid out and very well appointant. The staff were attentive and tried to do everything for us, hence the title of this review. No doubt this is an amazing hotel and the staff are great however it is a little formal for a casual holiday.

All aspects were good. The location was good, close to the central train station and three tram stops away. The hotel was clean and the staff was friendly. Except for the last night when the door card didn't work.

Communication with this hotel was good before arrival. We asked for a Superior double room on the first floor and this was provided for us. It was a large room with excellent air conditioning, comfortable large bed and pillows. Shower was excellent with hand rail for support. We were provided with two bottles of water on arrival, one bottle of water on the second day and nil bottles of water on the third day. Why? Toiletries that were used were nor replenished. Why? Tea bags that were used were not replenished. Why? The toilet area is separate to the bathroom area. You have to leave one room to go to another to wash your hands. The door to the toilet make a pretty awful creaking sound when opened and closed, disturbing my partners sleep at night. Housekeeping should be reporting these type of issues. The bathroom area has a glass wall. It does not give 100% privacy. When you switch on the light to wash your hands during the night, the whole bedroom lights up. The batteries for the remote control for the TV in our room were dead. Reception could not find any replacement until Daniel stepped in and gave us the ones from the reception remote. We found Daniel to be an excellent worker, tuned in to his customer needs. We were staying for 3 nights on a bed and breakfast basis. The breakfast offering never changed over the 3 mornings. It was pretty boring and we have had better. One staff member, a lady with bandana, took exception to me taking a tea spoon from a box on the counter, so I could stir my tea. I had used the one originally given to eat a yogurt. I felt like a school child. The same lady when cleaning off the breakfast tables would examine the cutlery to see if they had been used, if not she put them back on the table for the next person. Despite the above, we enjoyed our stay in the hotel. Reception staff were very pleasant. We liked the old world decor. The hotel is situated a few minutes from the train station.

The environmental score is low because-almost stolen before entering the hotel! Because self-driving cars have to park on the other side of the square (in fact, it’s only a 5-minute walk, but there is no elevator in the public parking lot, so you have to pick up the boxes from the underground by yourself), we have been out for more than ten days, two large boxes and two small boxes of luggage- Passing through the square should be too big a target, so unfortunately I was targeted-at the last moment when I entered the hotel door, the two female thieves went one after the other, and when I subconsciously turned back, the back hand was already touching my schoolbag...turning back When I checked in, I asked the front desk how the security was like this-he bluntly said that the place was very safe-the problem is that according to our observations over the next two days, it was a group of gypsies who usually occupies the intersection next to the hotel! Focus on tourists! Is it possible that the locals in the hotel can't not see? It didn't even explain anything that caught our attention! I regretted it for two nights-because of the accident that happened on the first day, we completely lost the idea of visiting the city-we drove out of the city

Friendly staff. Comfortable rooms with air-conditioning. Free car parking. The breakfast was typical Ibis Budget and very good for the price. The only thing letting the breakfast down was the Nescafe instant coffee machine. This just isn't as good as real bean coffee.

Pleasant and comfortable rooms. We regret the absence of a coffee machine in a hotel of this standard. Staff not very attentive (I reported a concern with my reservation and no solution was sought).

Nice appartement and breakfast. Staff really friendly and helpful. The place was spotless. Very affordable for what you get

We had a very good welcome, and everything went well over these three days in this hotel. The young girl at the hotel was very sympathetic and very welcome. I recommend this hotel.

It’s a heartwarming thing to choose a hôtel purely on the basis of location only to find that it’s really a bit of a gem. We had an eight night stay at the beautiful Domain de Verchant, set amongst its own vineyards and parkland, only a few kilometres outside historic Montpellier. The rooms were both charming and well appointed , the food in the two different restaurants was really very good and the spa/ pool areas are quite wonderful with first rate facilities. However, it is the professional and friendly service that sets this hotel apart . Under the General manager, Jean-Pascal Picolette, thé team show their dedication and pleasure in looking after their residents, whether it be serving a poolside sandwich or a 5 course fine dining meal at their superb restaurant Marcelle. Thank you all at Domaine de Verchant for creating such an enjoyable family holiday. Mubariz Hussain