Hotels near Central Station Complex-Homburg, Montreal

We were a large group of mostly seniors who stayed here while attending the Jazz Festival. I stayed with 3 friends in room 203, which included 2 sets of bunk beds and a private bathroom. The room was very clean with new laminate flooring. Each bed had a reading lamp. The beds were comfortable with a great duvet but the pillows were very flat. Half of us found the A/C too cold and 1/2 found it not cold enough. (Can’t please everyone). We found it very quiet for sleeping at night but the heavy doors could not be closed quietly. Breakfast in the basement was included in the price and included bagels, buns, cream cheese, peanut butter, jam, cereal, apples, bananas, juice, coffee. Boiled eggs were offered on the weekend and coffee was available all day. The large kitchen is fully stocked with all the appliances, pots, pans, cutlery and dishes one would ever need and guests are responsible for washing and drying their own dishes. There is a bar, pool table, music and sitting and eating area in the basement, as well as public bathrooms. All of the staff at Saintlo are very pleasant, friendly and extremely helpful with providing directions and answering questions. This was the cleanest hostel I have ever stayed . I found it a bit pricey, but maybe that was because of the ideal location in downtown Montreal. We walked everywhere from here. Highly recommended!

Hotel is right in the Chinatown district of Montreal. Parking is below, while small and tight, there is room. There is a small daily fee to park, typical of large cities. I went to the second floor to check in and was given my room on the higher floor. It’s typical for a downtown Holiday Inn. Room clean, nice view of the city, furnace worked well, sadly weak shower pressure found so often. Because I am a Platinum IHG member, breakfast was included both days I stayed. It was typical American despite being in a Chinese themed hotel due to location. Buffet style and filling. The staff were friendly and helpful. I had a large amount of Canadian coins I had collected over the years in the States, and they were happy to convert to bills and loonies/toonies. That helped with small purchases in the city. Checkout went well. I had no issues with safety despite coming back late at night.

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Apart from the first-class location, the hotel has nothing to recommend it. It is a few hundred meters away from the Lanzhou Beef Noodle Restaurant, a popular place in Chinatown, and not far from the Cathedral of Our Lady. There are no attractions around it! The only problem is that the hotel facilities are too old, the room has no windows and smells too bad!

Everything was as expected to the friendly front desk staff, clean room, comfortable bed and awesome location. You can walk to the old port, downtown and abundant shopping malls from the hotel. We didn’t use our car so the $30/night fee seems expensive. All around great stay in an awesome city.

Such friendly staff and our room was amazing! Best experience we’ve had in our whole trip. We were celebrating our anniversary and all the “big” hotels that we stayed at for our road trip were unfortunately disasters. The staff at hotel Brossard were so nice and they even have electric charging stations and a complimentary breakfast. Pic included is of the seating area for breakfast. Definitely a hotel that goes above and beyond!

Water from shower head is very weak need to fix or change it.

Positives first: the area felt safe, close, by car, to various restaurants and the Ikea store. Parking was convenient for our car and teardrop trailer. In walking distance, Boulangerie Ange offers amazing bread, sandwiches, quiches, desserts and more. The breakfast room in the lower level was busy but not too crowded. Coffee-meh, but served in real cups. The usual offerings of a hot buffet including the baked beans popular in Quebec. Absent were Yoghurt and peanut butter- cost cutting? The room was very clean and while the furnishings were dated they were very well maintained. The family owned chain is obviously investing in the property, making it more attractive for guests. Light sleepers may find the sound of the air conditioning annoying as it is extremely noisy. We finally turned it off. Toiletries and towels are basic and thin and the tissues dissolved on first blow! The price was reasonable though and overall I would stay again. Thank you to the friendly front desk staff who accommodated our request for a later checkout than their stated 11am.

Front on the highway side very noisy, at the rear probably less. Sheet metal bed base (don't hit it especially if someone is sleeping). Only one ice machine for the entire hotel. No milk or cream in the fridge for coffee. A few more small adjus**ents, new and clean hotel.