Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 13, 2026|Family Triple Heated Kang Room (Smart Projection + Light Smart Toilet + SEVENPLUS Toiletries)
Guest UserThis hotel is in an excellent location, just a few hundred meters from the Wanda Resort, with plenty of dining and entertainment options nearby, and beautiful scenery. The owner is incredibly welcoming, always smiling with a warm, honest expression. Their travel itinerary suggestions are exceptionally professional; they planned our three-day trip perfectly, ensuring we saw everything without feeling rushed or tired. It truly felt like coming home, and it significantly improved my impression of Northeast China. Definitely a full-mark recommendation!
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Price per night from:€48
Posted on Mar 1, 2026
Guest User
1. Pick-up and drop-off service is available, which is super convenient!
2. The bunk beds were my kids' favorite! They said they want to come back to this hotel specifically because of them next time.
3. The sofa by the window spans the entire length of the room, so we could neatly line up all our clothes, which was incredibly handy.
4. The front desk staff and butler were incredibly responsive and accommodating. 100 points!
5. Perhaps because of the bunk beds, I noticed there were always two cleaning staff members, which is a big plus.
6. The evening activities were fantastic every day. After skiing, we'd soak in the hot springs, and right after dinner, we'd catch the iron flower show. The iron flowers were even more beautiful than fireworks.
7. The instructor was excellent. My 6-year-old was able to ski on their own after just two hours of one-on-one lessons.
Overall, we were extremely satisfied with our trip to Changbai Mountain. We'll definitely be back next year!
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Price per night from:€84
Posted on Jun 29, 2026
Nanlan-ChujiangHaving stayed at this hotel multiple times on my various trips to Changbai Mountain and Songjianghe, I can only say the overall experience is barely satisfactory. Issues I've raised in previous stays, such as unstable water pressure, water fluctuating between hot and cold during showers, inability to cast to the TV, and an empty minibar, remain completely unaddressed. For a suite at this price point, these are basic amenities that should be met, and their absence significantly detracts from the experience. To be fair, the location is a definite plus, right in Songjianghe town, making travel and dining very convenient. And in terms of cleanliness, hotel environment, and front desk service, it's pretty good compared to other hotels in the town, though it's far from exceptional. I truly hope the management takes guest feedback seriously and resolves these long-standing issues.
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Price per night from:€57
Posted on Jan 3, 2026
M227109****
Our family room had two traditional heated beds (kang), which was perfect for letting the kids play around freely – so comfortable! We stayed at the resort for two days and felt it was super suitable for families with children. Right outside our door was a courtyard filled with thick snow, allowing the little ones to play to their heart's content. If we go again, we'll definitely choose Yuangxiang Resort! The environment is absolutely beautiful.
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Price per night from:€97
Posted on Mar 4, 2026
Guest User
The hotel service was incredibly thoughtful! I was upgraded to a suite on the day of check-in, which was a wonderful surprise! The room was spacious and comfortable, with a floor-to-ceiling window offering a stunning view of the snowy landscape. The ski resort is just a stone's throw away, and the hotel even provides a shuttle service, making getting around super convenient. The outdoor hot spring bath was the absolute highlight – soaking in the hot spring while enjoying the snow view was incredibly relaxing and blissful. Overall, the experience was fantastic, and I'll definitely be back!
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Price per night from:€209
Posted on Jul 18, 2026|Baiyue Double Bed Room
Guest UserThe room was excellent. The breakfast selection was a bit limited, but the butlers, Joy and Eric, provided thoughtful service. The room had a great view, and I really enjoyed the hotel's outdoor hot springs. The indoor massage pool was also fantastic. I've stayed at other Park Hyatts before, but the Changbaishan Park Hyatt offers exceptional value for money.
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Price per night from:€285
Posted on Jul 31, 2026|Accessible Room (2 Beds)
Anonymous UserTraveling solo this time, my stay at Wanda Realm Hotel was the warmest experience of my entire trip.
A special thank you to Manager Zhang Qian. Even before I checked in, she patiently provided me with all sorts of information about the Wanda Resort, including attractions, important notes, and route planning. This saved me a lot of trouble as a first-time visitor and filled me with anticipation for my upcoming itinerary. I was also incredibly lucky to see the most beautiful Tianchi Lake!
During my stay, Manager Zhang Qian provided incredibly thoughtful care. After learning about my travel plans, she proactively prepared breakfast for me. When I needed to extend my stay, she actively helped me coordinate to keep my original room, so I didn't have to switch rooms or go through any hassle. My entire check-in and stay experience was incredibly smooth. As a solo traveler, these seemingly small details made me feel like I was receiving care from family.
What touched me even more was that after I had already left the Wanda Resort, the hotel staff contacted me immediately to inform me that I had left something behind at the hotel. They carefully kept it safe and actively helped me retrieve my lost item. This level of dedication, responsibility, and meticulousness deeply moved me and truly made me feel the Wanda Realm Hotel's commitment to every guest.
Every staff member at Wanda Realm Hotel demonstrated what it means to make guests feel at home through their actions, leaving me with the most wonderful memories of my trip.
My heartfelt thanks to Manager Zhang Qian and all the hotel staff for their hard work! Their professionalism and enthusiasm deserve to be recognized by more people.
In the future, whether I return to Changbai Mountain myself or recommend it to friends and family, Wanda Realm Hotel will always be my top choice. I wish the hotel prosperous business and continued success, and I look forward to meeting again next time!
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Price per night from:€103
Posted on Jun 16, 2026
Anonymous UserBeyond expectations.
The front desk staff were incredibly welcoming, proactively arranging pickup and providing thorough explanations and information during the journey – truly professional and attentive. Upon arrival, they helped with luggage and took it to the room. A small detail that really stood out was that the young man waited for me to close my door before he turned to leave after saying goodbye – very professional indeed!
The pool is bright with high ceilings, and the 25-meter length made for a very pleasant swim. The changing rooms were also well-equipped.
Hotel facilities and the room were excellent, quiet and clean. I particularly enjoyed the floor-to-ceiling windows and the unobstructed bathroom. The lobby has the standard resort hotel style and facilities, with a hint of Nordic wood design. There are sika deer in the courtyard that you can pet, which is great for kids.
Breakfast offered a wide variety of fresh ingredients. For those who enjoy sleeping in, brunch is the most enjoyable part of the day.
The hotel is surrounded by forest, truly living up to its reputation as a natural oxygen bar. The natural breeze from the room's AC was also refreshingly cool – a perfect place to escape the heat and find peace. Next time, I'll definitely choose Pullman Changbaishan again with my family to experience a slower pace of life, distinct from Shenyang.
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Price per night from:€109
Posted on Dec 15, 2024
Guest User
The service attitude is very good and the landlady is also very kind. She helps with the preparation of ski tickets and rents snow clothes. Everything is very complete, including toiletries, sockets, TVs, clothes hangers, curtains, etc. Toothbrushes and toothpastes are very environmentally friendly and hygienic and are disposable. The lights also have soft lights and lighting. The towels and bath towels are also very clean, and the safety measures are also in place. Each room is equipped with safety measures and air conditioning. I am afraid of the heat in winter and the cold in summer, so I feel very comfortable here. The scenery outside the window is also very good, and I feel that I have been upgraded to a new level instantly. The room is also very clean, things are arranged very neatly and have a sense of hierarchy.
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Price per night from:€18
Posted on Sep 21, 2025
Anonymous UserThe hotel has a grand exterior, but the location is a bit out of the way and the surrounding area is deserted. Many of the hot spring pools were closed, and the service was a mess. I stayed for two nights, and when I came back on the second day, I found that the room hadn't been cleaned, the trash hadn't been taken out, and the water hadn't been brought in... This is the first time I've encountered this situation in a high-end hotel! The hotel restaurant is quite good, and the set meals are quite affordable.
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Price per night from:€43