Mountain View Hotels in Hakone

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

We were greeted by hotel staff upon arrival. We were not given the option to select dinner time, which was set at 8pm which was late when compared with counterparts. We were only given the option to change to 5pm on the subsequent night, which was not convenient for us. The arrangement for who gets to be seated with the forest view or not is unknown and strange. On the first night we were seated at a room without a view, which was stuffy and adjacent tables full of uncleared dishes which give rise to an unpleasant odour. The other customers sitting in the room was served food all at once encompassing shabu shabu, while sashimi bowl was offered as a buffet. We were offered a forest view on the second night. Food was served according to courses, which was average and sashimi offered was similar to what was offered in the buffet though in large pieces. Breakfast was better with Japanese and western foods available. Rooms and onsens were nice. Recommend only choose the room only option as food was really not up to standard when compared to other Japanese counterparts.

Very good experience in Hotel with traditional meals including dinner and breakfast. Hot springs are very extraordinary and we relaxed in both private and public hot springs. Front counter are very friendly and helpful for all information needed. Night Ramen is served for guests and very nice. Recommended for accommodation.

On Friday, I had a break, so I hurriedly booked a plan for staying without meals. It is a mountain room in the pond building, within １ Person １ 10,000 yen. In the evening １７ I arrived at half past half, but the shops near Hakone Yumoto Station were almost closed. The correct answer was that I was procuring side dishes in the basement of the department store in Shinjuku. The convenience store was open. There are liquor stores and Lawson near the inn. The garden was an invisible room, but it was wide 々 and the scenery was good and I could see the mountains. The cleaning was well done. The futon is a style that you lay yourself, but I was grateful that you were prepared for a split, plate, and glass, probably because of the consideration for guests staying without meals. Coffee and tea were also set. It was good that the large communal bath and the bath in the room were both hot springs. The room was a unit bath, but I didn't really care. The next morning I took a walk in the large garden. I was able to relax. Hakone Yumoto is close to ８０ minutes from Shinjuku, and I think it is an affordable plan for train fares and accommodation plans for inns of this class. I want to go to stay again when I have time.

Pleasantly surprised by the large room we got, with an enclosed balcony overlooking the lush green valley. Spacious bathroom. Clean room. Excellent onsite onsen - enjoyed the experience. Lovely dining areas and sushi restaurant. Free pickup from Odawara Shinkansen station (45 min ride to hotel). Hotel offers free dropoff and pickup to local train station so you can comfortably take the cable car to Lake Ashi. Highly recommend the cable car, boat across Lake Ashi and Hakone's open air museum.

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

I visited for a walk in the morning at the location adjacent to Hakone Shrine. Lots of green. A promenade full of flowers. A promenade on the shore of the lake. You can see Mt. Fuji beautifully, and you can also see pirate ships passing through Lake Ashino. The silence as if time had stopped. The chirping of small birds is comfortable. I was surprised to stay at a resort where the speaker was wired, but I don't need such a small work here. Hotel to enjoy hotel stay. The customer feels like a repeater is quite, a little elegant and noisy, old, gentlemen, ladies 々. It's not a place for noisy young people to go. The food was a long-established hotel, so I chose Western food. There were many reviews that Japanese food was good, but because it is a hotel, the food is elegant and a little on a large plate. Is delicious. I wonder if it's not enough, but it's enough. Upgrade of main dishes that are common in cheap hotels these days. It was also here. The course was changed to Hoho meat grilled Wagyu beef steak and brand beef steak. The chef served hoho meat, so I didn't change it, but it was an elaborate grill, but after all, hoho meat was hoho meat. I should have upgraded. It's a simple story, but I think the main dish is Japanese beef steak without discounting. 〇〇 Great deal at sale! I will stay there because the guide will come from the travel site, but I feel that every hotel is having a hard time with the main. Then, I wish I had stopped selling. The ladies I met in the hall were highly praised for Japanese food. Next time, if I can come to the flowering season, I would like to try a Japanese restaurant.

I was seeking a ryokan with private onsens and the willingness to accommodate my primarily vegetarian dietary habits. I chose Hakone Gora Byakudan and was extremely pleased in every single way. We were a little on the early side (around 2:00 in the afternoon) when we asked someone at an information desk by Gora Station to please call the ryokan and ask if they could pick us up (as we had been instructed). Within 5 minutes we were picked up and brought to the beautiful ryokan, removing our shoes upon entry. The room was fantastic. We were in ”hako”, just off the lobby. The space was perfect! And we loved the privacy of the onsen. Both dinner and breakfast were served in a small private dining room. They indeed served me a vegetarian meal with many courses. My husband had some meat or fish in his meal and they provided us each with separate printed out menus. It was truly fantastic!

The hotel is very close to Gora Station. It takes only 4 minutes to walk to the hotel. The staff's service attitude is very good. When we walked to the hotel, they were already waiting for us on the ramp. We were greeted with snacks and drinks when we entered the hotel, so we didn't have to queue to check in. Check out, as soon as you sit down, you will be greeted. I booked 1 hotel room and 2 meals. I chose Japanese food for dinner and Western food for breakfast. Both meals were of a very high standard. The view of Hakone Mountain from the breakfast was very comfortable. Originally I thought about traveling around Hakone on the first day, but ended up spending the whole day in the hotel. The hotel environment is so comfortable. You can hear the sound of running water on the terrace. I will definitely book 2 nights next time.

Excellent Location, Less than 5 mins walk from the Hakone-Yamoto station. Little expensive, but we got a spacious room with 4 futon beds. We had booked(email) private baths on the day of arrival. One of the most memorable stays of our trip