Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Mar 11, 2026
Yichengtinggaoshi
The room facilities were decent, and the hygiene was excellent 👍. The public bath was also very good 👍. However, the room floor and view I was assigned this time were just average. The dining quality also wasn't as good as before, and the service quality has declined a bit.
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Price per night from:PLN 1,650
Posted on Sep 7, 2025
1360173****
Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
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Price per night from:PLN 1,312
Posted on Feb 26, 2026|(2double Beds+sofa), No-pets Allowed,Non Smoking
MarioaidahaiThis hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.
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Price per night from:PLN 1,019
Posted on Jul 25, 2026|Superior Room With Open Air Bath
Hefeng05The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿.
The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘.
The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨.
For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣
On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.
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Price per night from:PLN 1,119
Posted on Jun 9, 2025
ANASTASIIA_BERDNIKOVA
This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Price per night from:PLN 892
Posted on Mar 3, 2026|Standard Twin Room
ZhimayangI stumbled upon Odakyu Hotel de Yama through a Hakone travel guide on Xiaohongshu. After planning my Hakone itinerary, I decided to book a two-day, one-night stay with breakfast and dinner. The hotel itself is a resort destination.
My stay coincided with the Emperor's birthday three-day weekend in Japan. By evening, I noticed all the room keys were out (picture 6), indicating a high occupancy rate. I barely encountered any fellow Chinese travelers, just one ********* couple; most other guests were Japanese on vacation or Caucasians.
Most of the hotel staff's English was quite basic. I'd recommend using a translator if you're not fluent in Japanese. For instance, the staff member asked me about 'dinnertime' five times before I understood what they were saying. (⦁֊⦁꧞)
The two meals included in the package require you to reserve your dinner times. One evening, I had a reservation for 7:45 PM, but I still had to wait. I was a bit annoyed, wondering why I had to wait when I had a reservation. I ended up waiting an extra 10 minutes, which is why I can't give a full five-star rating.
Everything else was excellent. There's an ice machine and a washing machine on the first floor. The onsen (hot spring) layout was also very well-designed. While it's not sourced directly from Owakudani, it uses water from Lake Ashi, leaving your skin feeling smooth after a soak. The open-air bath even has a cherry tree—I can only imagine how beautiful Hakone would be during cherry blossom season!
Oh, one more thing to complain about: there's no hairdryer in the room. As someone with bangs, this was inconvenient. Every morning after putting on makeup, I had to go to the large public bath to dry my bangs. The hairdryers there are Refa Pro, which are a bit heavy. The toiletries in the public bath are DHC, but the ones in the bedroom are from the French sea salt series, which are also very good.
Other than that, there's really nothing else to complain about. (⌯'ㅅ'⌯) Honestly, I would definitely consider staying here again on my next trip to Hakone.
There's a shuttle bus to Moto-Hakone Port Bus Stop 6 every 20 minutes. There's also an Odakyu bus that departs from the hotel entrance at 12:00 PM, heading to Shinjuku. Hotel de Yama is the first stop, but it takes at least 3 hours to get to Shinjuku after making all the rounds.
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Price per night from:PLN 525
Posted on Jun 14, 2026
HappylupyoIt’s the first time for me to stay overnight in Hakone and I had a wonderful stay at the Hotel Aura Tachibana. Everything was perfect! The staff are very helpful and we would like to express our appreciation to them for the hospitality and made you feel like home.
I had booked the double room with privae onsen which was very spacious and comfortable. It’s perfect for a long-awaited retreat. The highlight was the food was amazing. There are plenty variety of dishes and the hotel was attentive and the meal did not repeat. Overall, it’s very value for money .
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Price per night from:PLN 754
Posted on Dec 17, 2025
Paul McLennan
Hi everyone,
It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good.
To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help.
One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station.
On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets.
On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online.
On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay.
Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises.
Big thank you for the trip.com to solve the problem.
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Price per night from:PLN 550
Posted on Apr 29, 2026
Guest User
Large resort in the scenic Hakone area with a pleasing garden view of Mt. Fuji. The Hotel Green Plaza Hakone can be reached from Odawara Station via a 50 minute bus ride up a winding mountain road. It has easy access to the Ropeway's Ubako stop, from which you can get to Lake Ashi and other tourist places. The hotel is not new, but its rooms are decent and quite large by local standards. It offers wedding services and has good amenities including a spa and public bath. While it's somewhat isolated from other shops and restaurants, guests can enjoy a sumptuous buffet style breakfast and dinner with an extensive choice of Japanese foods.
The service when my wife and I were there was beyond reproach and we enjoyed our stay. Unfortunately, the Ropeway was a disappointment, since views were completely hidden by a thick fog. We did get some memorable views of Mt. Fuji rising out of the mist.
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Price per night from:PLN 676
Posted on Nov 13, 2025
Guest User
This is one of the best places I stayed! Thank you very much!
The hotel is located a little bit far from the train station and I think this is the only downside (and I didn't suffer from it).
The price is expensive, but it is worth it because 2 meals are included, and they have great service.
The staff is from Nepal so if someone comes here and expects Japanese, they may be disappointed by that. But in fact, this is way better as they don't have those strict Japanese traditions and are more flexible for guests. The atmosphere and hospitality make you feel like you are at home. There are 2 buildings and I was in the second building that has a big onsen. The names of guests are written on a board, so you get a feeling they were waiting for you.
I was checking in a few minutes after check-in hours (18:06 or so), so I was nervous. Fortunately, I didn't have any problems with that. Also, I didn't expect any meal for dinner because of my previous bad experience with the Japanese staff. And then I was surprised when the owner said that the dinner time starts at 6 PM! So I had the meal after 30 minutes. This is really convenient for tourists because you can see Hakone and come to the hotel on the last train from Gora station (that's what I did) and then you will have a great dinner! After I finished the meal, they gave me a dessert! Overall, it felt like a regal banquet. I really like it!
After that it was already dark, so I walked around the hotel and took pictures. It looks nice and comfortable. Then I needed a rest before the public bath.
The owner said I can use onsen any time I want, it is 24 hours open. I didn't check that though I used it 10-11 PM. There are 2 pools with serum and some minerals from the volcano. The pool inside is hotter and more comfortable. The pool outside is almost body temperature. Actually the water from the spring is hotter, but the water temperature in the pool decreased. There were private baths, but I was tired and didn't go to check them. After you finish bathing, you can drink cool water from the cooler near the entrance.
The breakfast that was included in my plan and the staff again pleased me with that. I like the variety and quality of the food.
After checking-out I had a free transfer to the train station.
So, I had a wonderful experience with this hotel, and it is one of the reasons I want to visit Hakone again. Thank you very much!!!
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Price per night from:PLN 694