Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:PLN 3,126
Posted on Apr 4, 2026
ericakes
Our stay at Seryo Ryokan in Ohara was an 11/10 experience and the highlight of our Japan trip.
From arrival to departure, the service was exceptional. The staff were warm, attentive, and even helped arrange luggage delivery to our next hotel in Fukuoka, which made our trip much easier.
The onsen was relaxing and well-maintained. While smaller than those in Hokkaido, it still offered a peaceful and authentic experience.
The kaiseki cuisine was top notch. Every dish was beautifully presented, and the menu exceeded our expectations. Even the breakfast was really good.
Everything about this ryokan was thoughtful and well-prepared. The area is also nearby so many temples and is surrounded by mountains. If you love nature this is a perfect ryokan for you. Luckily we found seryo for our trip. This ryokan isPerfect for families looking for a quiet and memorable stay. Highly recommended!
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Price per night from:PLN 1,368
Posted on Feb 13, 2025
Liujingyan
We chose a large corner room with windows on both sides. The hotel building has a history of more than 200 years. The location is great. It is right at the entrance of Kiyomizu Temple Commercial Street. It is quiet in the bustling city. The hotel is very quiet and elegant, with high-end decoration, complete facilities and excellent service!
Breakfast is served in a library-style restaurant, which is very special. I highly recommend Japanese breakfast. Everyone thinks it is high-end Japanese cuisine when they post it on WeChat Moments. There are also vegetarian and children's meal options for breakfast. I also strongly recommend the window seat in the executive lounge. Drink Japanese tea or Japanese whiskey in the afternoon and look at the quaint buildings outside. It is worth the effort!
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Price per night from:PLN 3,042
Posted on Jun 30, 2026
Guest UserThis time, I stayed at the annex, and both check-in and check-out were incredibly fast and smooth. The service standards were exceptionally high, and the location was very convenient. The only downside to the entire hotel was that the showerhead couldn't be fixed securely, which made showering a bit inconvenient. Otherwise, all other facilities and drink provisions were excellent, and the breakfast was exquisite. I will definitely recommend it to my friends.
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Price per night from:PLN 1,123
Posted on Apr 26, 2025|Classic Room with Higashiyama View
Guest UserMy wife and I booked the Classic Room for 3 nights in April 2025. We thought this was one of the best hotels we stayed at during our trip.
From the moment you enter the hotel, you are welcomed by the hotel staff. You leave your bags with them and you walk up to a separate reception area where you are seated and offered tea and macarons. Check in is conducted while you sip your tea. After you get your keys, you go up to your room and your luggage bags are already there. We were very impressed by the reception.
The room itself is fairly sizeable and offers a cabinet of Fauchon snacks. We had a good view of the alley behind the hotel that was lined with Sakura trees. We could also see the mountains in the distance.
The location of the hotel is also great. It is located about a 5-10 minutes walk from downtown Kyoto and about a 5 minutes walk to Kiyomizu-gojo station.
We also had breakfast which included a free flow selection of bread and pastries like French croissant, baguette and brioche. You also get a fruit plate, salad, and omelette. If you stay for more than 1 night, you also get a premium breakfast menu for your 2nd night onwards.
We will definitely return to this hotel the next time we are in Kyoto.
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Price per night from:PLN 964
Posted on Aug 9, 2024
Guest User
With our family of five down the mountain near the hotel price is too expensive, we accidentally found this room type, room is large, the price is close to the people, suitable for us. To reach the front desk and room, you need to climb the stairs (may be a remodeled old building, but very Japanese style).
Since we drive by ourselves, we need to walk for3-5 minutes from the free parking space, but the luggage is large (next to Hankyu Busan Station), the handsome and beautiful staff are very dedicated to helping with the luggage to the room, and the Lobby puts a lot of Busan tourism information, (just happened to be summer festival, there are also Japanese nostalgic traditional gadgets for passengers.
Overall, the hotel is close to the residential house but the room is very large and you can see the mountain. The environment is very comfortable and quiet. The handsome and beautiful staff wrote the thank you card before leaving the store, which made us feel sweet.
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Price per night from:PLN 439
Posted on Jun 9, 2026
Guest UserWhen we chose this hotel, we saw pictures and videos that made us think it was a resort estate, but it's not. There's very little to see inside the hotel; I could walk through the entire property in 5 minutes. Secondly, the hotel advertises natural hot springs, but the public ones reek of disinfectant as soon as you walk in, which is very unpleasant. The room itself was okay and had character, and the bathtub was very large with a pleasant woody scent when bathing. Finally, the breakfast – honestly, the taste was just mediocre. I wouldn't choose this hotel again at the same price point.
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Price per night from:PLN 3,126
Posted on Sep 24, 2023|Large Twin Room With Tatami Floor
Guest UserHighly recommended.
1. The breakfasts are amazing. Looked forward to it every morning during the trip.
2. The room we booked includes 2 beds and 2 futons, I like that combination, suitable for the elderly who may have problems sleeping on the floor.
My kids also said the futon is super comfy.
3. The location is very convenient too, within walking distance to many places of interest.
4. If you prefer to have no room service during the stay, you can also opt out of room service, and the hotel will gift you a box of cookies as a replacement for that option. I like that.
5. We booked a Kaiseiki dinner one day in advance during our stay, a bit expensive, but the experience was amazing, and we had the entire restaurant for ourselves for that dinner.
But, I won't recommend booking all dinners (with the room) though, there are a lot of good meal options around the area. So definitely should explore more; must try more options in Gion as there are many amazing Japanese places within walking distance.
Overall a really good experience. Thank you.
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Price per night from:PLN 476
Posted on Feb 15, 2025
Naxieniandeshiguang
The location is just opposite Nijo Castle, within walking distance, very convenient. Kyoto is not big, very leisurely, and the hotel is generally good to the attractions. The front desk and lobby manager are good, their English is online, very international, especially the European and American guys hired, the communication is very smooth. The facilities in the room are also good, the breakfast is also great, especially the freshly squeezed orange juice machine is quite interesting.
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Price per night from:PLN 319
Posted on Oct 22, 2025
Guest User
Very wonderful staff. Our original room was double booked so they accommodated us very well by giving us their suite on the second night of our stay. The experience of each room was quite magical. I thoroughly enjoyed this hotel and would stay here again.
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Price per night from:PLN 354