Hotels near Sabco Shopping Centre, Muscat

We had a an amazing stay at the hotel. It was a business trip with institutional quarantine. The staff were professional, supportive and well informed. The hotel is super clean with an ideal location in the heat of Muscat. Special thanks to Ms. Julia, Ms. Julie, Mr. Richard & Mr. Rami for their outstanding support.

Hotel looks nice on the outside but you’ll see lots of thing waiting for you. When we arrived in the hotel we see that the people who are working at reception were nice but doesn’t give the basic information about the hotel unless you ask lots of questions. Nothing was explained. Then we switched to our room by ourselves and found out there was a bottle of water which already had been used. Thankfully the Bellboy helped us and solved the problem, we appreciate him. He is the guy who saves receptions lack of information and lack of interest. After relaxing a little we decided to have some air at the restaurant area which is the only place that has open area. But no one cares what you asked or even doesn’t bother coming and asking you as if you’d like to have something. And that’s our first 30 minutes unfortunately. We booked for 3 nights and we’ll see what’s going to happen next. Maybe it’s just our experience.

Breakfast was great. And ambiance is relaxing. We enjoyed this offer. Bipin was extra accommodating to our requests and ready to serve me and my friends.Keep it up! Will surely recommend to my friends and collueges

Reception was super friendly and I received wonderful service from them. Highly recommend staying here!

I loved this place!!! Food, shisha, taxis everywhere within distance. Hotel staff really nice. There is a swimming pool and spa available too. The only problem was that the breakfast buffet is terrible. They need to make it a lot better! Probably the worst breakfast I’ve seen in hotels that I have visited

The location next to Panaroma Mall and Grand Mall is impeccable. There are Subway and coffee shops nearby. The hotel lobby is grand. There are many seats. Convenient to meet customers. The room was clean. new. Excellent service. The only drawback is that the meals are too expensive. (It's not too expensive, the hotel standards in Oman are like this. Breakfast is 6 Oman.) It's cheap to eat outside the hotel.

Very nice hotel. It is affordable in Muscat. The room is not bad, but the windows cannot be opened. The overall facilities are still very good. The breakfast is a bit rough, and there are not many dishes that can be cooked for lunch and dinner, but it's okay. The service of the hotel is still in place. Overall, I can give a 4-star praise.

It was terrible experience I had on this property (citadine al ghubrah muscat) I was traveling almost 24hours for holiday vacation, I selected this hotel to stay since near by the aiport, unfortunately I chosen the wrong hotel, upon check- in the lady receptionist asking me a full payment for the stay, I have no enough cash omr. But I have $ dollars with me, the total cost of my stay is only omr. 22 I have 15 omr and the rest 7 omr. I will pay by dollars, I informed the lady receptionist that I will pay the rest with $ dollars, she said that the hotel will not accept $ dollars, I was explained to her that I just came from the aiport and I was so tired shall I pay the rest by evening I have to exchange my dollars outside, or my cousin will come by evening and pay the rest of the amount cost of only omr. 7 or else I will quarantine my id or passport to keep , I will exchange the dollars outside by evening , but she refused me to check in, now I realize the discrimination /criticism,I decided to walk out and check in to other hotel, thank God other hotel very considerate not even asking the deposit even id's qurrantee, will I hope other guest will not experience the same treatment that I had experience , you have to improve your hospitality and service, especially front office staffs, never ever to booked this hotel anymore,many hotel choices in Muscat. Thank you and have a good day!

Clean, cozy, new, fresh. The swimming pool is open. Nice fitness room. The rooms are comfortable. Very simple breakfasts, this is rather a minus. To comfortably get to and from the hotel, you definitely need a car or taxi. There is nothing within walking distance. Slippers and bathrobes are not included. Minor shortcomings in cleaning.

We enjoyed our stay. The hotel is fresh and clean and the staff pleasant and very helpful. We had some minor hiccups in the room which were attended to politely and swiftly. It is possible to walk to shops and the beach but not convenient. Like most of Muscat, a car is really necessary to make the most of the visit