Olive Arena Boutique&Business Hotel-by Ran Hotels

A great family vacation, with a personal treatment , very good breakfast , near the beach and the mall. Yoe can go by foot to the boardwalk next to the beach, and find many restaurants nearby. Very much recommended

Almost 30 members of the family, came here to celebrate new year. The hospitality was 10 out of 10. The food in the morning , the cleaning, the 10 minutes walk to the beach, made the vacation the best ever.

Very clean and friendly well located over shopping mall. Somewhat tired room and furniture in need of update but overall friendliness of staff and great breakfast made this a place I would definitely stay at again. Parking literally outside front door.

Our stay was marred by the fact that our room wasn't serviced - and we were told that we left the hotel too late in the morning (10.30 am - after breakfast); and our early night disturbed by a very loud air conditioning unit, like a plane taking off. For that one, we were told that would improve once the attached shopping centre closed at 11pm as that was drawing the power for the a/c (and yes it was better after 11 pm). We were offered a change of room, but no staff to help us so we would have to repack and then unpack ourselves, which is unacceptable. .The site also promised a swimming pool - but without a car, it is unaccessible. We are still waiting several weeks later for our refund. Shame, as the rooms were large and comfortable and the staff very friendly - I guess they just don't understand that, in the service industry, customers should come first.

Went with friends for a family weekend-expensive and not at all worth it-typical Israeli extremely high prices while a providing Motel6 level experience at best. Only good thing is the access to the gym in the adjacent mall and the kibbutz "country club' pool which is a 10 minute drive away. The coffee machine in the guest lounge for 24/7 cappucinos was super nice. Where this hotel fails horribly is not realizing the bare minimum you need to provide for a good customer experience. They maintain one staff member for weekends and the lobby was abandondoned when we arrived. The place is run down-old furniture, broken windows etc. This hotel has nothing going for it, no view, bad location etc, bothering to create a good customer experience would be it's only justification for existence. If it was cheap it would be fine but it's really not. The nice grass area that appears in the pictures is actually plastic grass and is the only place you can actually spend time in and when we wanted to have friday night dinner there it was abandoned and dark-when we asked the nice front desk girl she said "They are renovating and we dont know where the light switches are." Really pathetic and unacceptable. The breakfast was nice and breakfast staff very friendly but bottom line this hotel is very disappointing and need to try much harder or drop their prices-their policy is clearly to rip off Israeli guests with unjustifiably high prices because they cannot go overseas and get way way more for their money due to COVID.