GLo Best Western Brooklyn NYC

In the midst of absolute travel hell courtesy of Delta Airlines and the JFK TSA, this hotel was a literal beacon in the night. Abhi, who was at the front desk went above and beyond to accommodate our 2 am check in and held the room for us as they were entirely booked. He even secured us a snack and some amenities since I had no access to my bags at the time. The room itself was incredibly clean, and well kept, the bed like sleeping on a cloud and the shower had natural products and a rain water head. Breakfast is a grab and go bag to be scooped at the front desk that had an egg and cheese, apple, orange juice ect ect. and on the C floor there is a microwave to heat whatever needed and grab a coffee. The area is quiet with some bodegas and bagel shops walkable distance and the ability to easily hop on the train. The staff went above and beyond for us at a time when it was gravely appreciated. I highly recommend this place for their cleanliness, their friendly staff, it’s comforts and general location. Thank you, Abhi and the Glo Brooklyn Best Western staff!

I had booked a room for September 8-10 as I am going to the U.S. Open and a Yankees game. I've stayed in several Best Westerns so I wanted to book with a chain I knew. The week before I was due to arrive I got a phone call informing me that my reservation had been cancelled. When I inquired as to why I was not given an explanation. Poor customer service, may actually be a valid reason for it but not giving a loyal customer an any information is not acceptable.

We have stayed at the Glo 4 nights in the last year. Every time it has been pleasant and the staff is very understanding and accommodating. The rooms are well appointed and very clean. We go to Brooklyn to visit family and this will be our go to hotel in the future.

Horrible stay I never been harassed in a hotel like this just because a ****** quest kept calling downstairs I guess u can't take while staying there SMH! I will not be returning to this location good thing about this situation. There are plenty more locations all around New York I recommend the hospitality house

No breakfast served but website said differently. They need to reduce their price for a hotel of that quality. I think it is a 2 star but charges a 5 star price. I paid $315 for a night in a room with no couch.