Newcastle Hotels with Pools

Great location close to train station. Very clean modern hotel at a good price. Nice pretty chicks at the reception. Very comfortable bed and a great bathroom. Many attractions near the hotel. Snacks and drinks are available from the vending machine. There are code keys everywhere, which means that outsiders have limited opportunities to roam around the hotel. The only downside turned out to be that a room with a window means a room with a window to other windows from which other residents were staring.

The hotel was very clean , the staff very polite and professional. We stayed at the hotel because we went to see a stand up comedian in Newcastle that night and thought it would be nice not to have to drive home afterwards . We choose this hotel as the pictures looked great online and looked just as good when we got there . We would definitely stay there again if having a night out in Newcastle

Modern hotel, spacious, comfortable and cost-effective, close to Chinatown, is the first choice for business trips and tourism. It's just that the hotel does not have a parking lot, and the map of the nearby contracted parking lot shows that there is no parking lot. Foreigners who go there for the first time are a little confused.

We would not hesitate to recommend this City Centre hotel. The rooms are not the biggest but more than enough space. The staff here are amazing. They are a credit to the chain. They deal with any problems quickly and most professionally. Thanks to them we had the most enjoyable stay…..thank you

Visited recently to see family in the area. Car parking available, guests get complimentary parking but you need to put your car details into a tablet on the reception desk. Staff at reception were friendly, courteous and helpful. We ate in Fratellos in the evening, it was busy with lots of tables occupied but our party were accommodated even though we hadn’t made a reservation. Plenty of choice and everyone was catered for. Staff were friendly and the food was very good, what more can you ask for?

We are in the IHG club and have therefore stayed at other Indigo hotels. This was our first visit to Newcastle. We got off to a bad start because when I tried to phone the hotel prior to our arrival I was put into an endless loop which didn't get anywhere. I eventually had to contact Indigo Central who had the same problem getting through. Someone from the hotel did then contact me however and apologised that there were issues with the telephone system. Not a good first impression however. The other issue we had was with the room cards which I had to have re-calibrated a total of five times in the two days we were there. We were eventually told that if we kept them in the same pocket as a mobile phone or in its vicinity this would stop the card working. This is not an issue that we recall having had elsewhere. The room was modern and comfortable, as was the bathroom. We found the mattress to be on the hard side. There were plenty of plugs, there was adequate lighting and a room safe. Tea, coffee and biscuits were provided as was a fridge with bottled water. We ate in the hotel on our first night and found the food to be very good. We had been confused that within the hotel itself there were signs referring to a Marco Pierre White restaurant, but it turned out that this had closed. The restaurant is now the Grainger. There was a good choice of self-service breakfast, and also a cooked menu. So the positives outweigh the negatives, and we would probably stay here again if we came back to Newcastle.

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.