When we got there to check in we were told that we had to change rooms because of a booking issue (change from one king to two queens), I thought no biggie. We get to our room, it’s not clean, like someone had just checked out of it. Go downstairs, get another room, same thing. For the third room, which was taken from someone else, which I also assume is what happened to us in the first place, is where we ended up. By this time it’s late and all we want to do is eat something, watch some tv and go to sleep. No microwave (one in the entire hotel) and no tv remote. Go back downstairs “oh I guess this one I have here is for your room”. Go back up, remote doesn’t work (batteries dead). Go back down to get batteries (it works now). This hotel is a complete clown show. This was our first Hilton experience. No more hiltons for us.