Best Hotels near Amtrak Railway Station- Orl, Orlando

Friends night out, drinks, and hotel to enjoy. Nice king size bed....No drama.... Clean.....very close to I 4 for my trip back home. I know they have breakfast, but we went to IHop nearby.... Ohhh Couch was very comfortable...lol

My first impression of this property was very favorable. This is obviously an older Marriott property that has undergone a really nice refurbishment. Everything is updated from the lobby to the rooms to the M Club. I am a Bonvoy Platinum elite. I checked in on the mobile app and was pleasantly surprised that I was checked in promptly, however none of my room requests were met. High floor away from elevator are my preferences. High floor isn't a big deal but I was placed in a room directly adjacent to the elevator with no platinum upgrade. The room was very nice and updated and I was really happy with how well they had updated the rooms. My main gripe with this property was the poorly managed M Club with embarrassing food options. The breakfast was adequate and in line with most other M Clubs, however the evening hors d'oeuvres were embarrassing. On the Saturday evening of my stay the evening hors d'oeuvres were put out an hour late and when they finally were put out, the offering was frozen chicken strips (think kids meal at a restaurant) that were cold and the worst hard waffles that were obviously left over from breakfast (they serve the same waffles at breakfast). They were hard and cold. The person who set up the hors d'oeuvres didn't put out ANY serving utensils for any of the offerings. They also had very small platters of cheese, crackers and meats. There were so few crackers put out that they were gone in a minute. The person who set up the food went back to the front desk and never returned. The one other embarrassing miss for Marriot and their M Clubs is that they require guests to pay for drinks in the M Club. What a blow to their most loyal guests. Other competing brands offer complimentary evening happy hours. Overall this is a decent property, but they really need to step up their evening hors d'oeuvres game.

We were in Orlando for the birth of our first grandchild. Had arrived in middle of the night at the hospital and decided to get a room within walking distance of Winnie Palmer Hospital. Marlena (?) at the front desk was warm and friendly and gave us a beautiful suite along with a Coke and a water as we were in the Hilton club. The attendant at breakfast (from Brazil) was sweet, friendly and attentive. Loved our pillows too! Our stay was absolutely delightful!

I see a lot of 5 star reviews and I have some disagreement with those reviews: Quirky is how I would explain the location. On one side of the hotel is a one-way street going out. If you pass the turn-in street, you must go up to the next light and turn around. Straight inside a medical plaza and park at the parking garage. You walk from the parking garage through some medical buildings to the hotel's front desk. Great service, had to pick my wife from the airport and one of the front desk employees program directions into my phone of the quickest way of to the airport. I have no problem with the service. Rooms are paper thin. We could hear kids running outside the door and we were close to the gym and kept hearing people going in and out. Not really soundproof but kept us up all night. The rooms were spacious, and the shower was nice, I give them that. Five stars, no I wouldn't give it that for the room because of the sound.

I spent two nights at the DoubleTree in Downtown Orlando as a result of being mandatorily evacuated due to Hurricane Ian. Most of the other people staying in the hotel were in a similar situation. I felt that the hotel did a good job of dealing with the huge surge of stressed out people. The DoubleTree wasn't our first choice, but when we decided to evacuate to Orlando, many other gulf coast Floridians were making similar choices, and we got turfed to this DoubleTree with a different Hilton property. The location is pretty good. It's close to downtown, close to the Lake Ivanhoe area, and close to I4. There were a bunch of restaurants within walking distance. The parking isn't exactly connected to the hotel, which wouldn't be a problem in non-hurricane situations. There was no valet when we arrived. There were staff available to help with bags, etc., although the person was helping the car in front of me, so I unloaded everything myself (which was fine). My parents were able to check in early for both rooms, and from what I observed in the lobby, they had enough staff that no one was waiting for too long for check in. They were definitely well stocked with bottled water and cookies for everyone checking in. We had two connecting rooms so that my parents could help with the kids and we could pool resources. The rooms have refrigerators which are pretty spacious. The rooms were a bit dated, but the beds were reasonably comfortable (although the pillows could have been more supportive), there was a practical set up of seating, and everything looked clean. Because the hotel was booked to full and because the Hurricane was going to go through Orlando as a tropical storm, there was no standard housekeeping available, but you could request new sheets/towels/amenities to be delivered to your room. I spoke with a bartender, and the Hilton had several employees who stayed in the hotel for the duration of the storm warning and storm to make sure that things were running for guests. I very much appreciated that they kept the kitchen (albeit with a very limited menu) and bar (full bar still available) running and that maintenance was available the whole time. While I didn't love the limited menu at the restaurant, at least we had the option of hot food! The hotel is on the same power grid at the local hospital, so we never lost power. The cable flickered a bit once the winds became strong. The window in my parents' room did spring a leak during the storm, but thankfully the amount of water that came in was manageable with a couple towels. The downstairs cafe and lobby became very waterlogged during the storm. But from a safety perspective, we all came through the storm. And when we elected to check out after two nights instead of the three we booked, the hotel graciously didn't charge us for the final night.

This is a nice hotel. It’s new, it’s fresh and modern. It is on the top floors of the Truist building. As others stated, the elevator can be slow at times, so be mindful of that and be patient. The noise from the highway wasn’t too bad, but there is a train that runs right next to the hotel. If you are a light sleeper, this could be problematic. BUT, they give you earplugs. The Sky Bar seems to be the highlight of the hotel. There are lots of non hotel guests visiting the Sky Bar to enjoy the view and cocktails. Although the Sky Bar is a nice vibe, the servers (in the lounge areas) were not attentive at all! I sat outside on the terrace for at least 45 minutes before anyone acknowledged my presence. I had to actually flag over a server once I saw that she served a few others who had arrived after I sat down. This happened again the second time that I visited the Sky Bar (sitting in the lounge area). There were not a lot of people there during the day, so they clearly saw me sitting! Seriously…? On a positive note, I later sat at the “interior” bar and Nate, was a joy! He was super attentive, and ensured that my time spent at the bar was special.

Being in the hospitality business there is nothing more that I love then having great customer service. It reminds me how important it is to make people feel welcomed and attended to. From the guest service to the amazing food !! Leo took great care of us at check in and Venessa at the restaurant wrapped it up for us!!! Her food was amazing and she took the time to make sure our service was good.

Nathaly was the best customer service representative I have ran into in a long time and I travel for work. She was outstanding and paid great attention to detail. Great asset to the Marriott brand! Overall the hotel was absolutely beautiful. The room was spotless, very modern, everything I needed was there. Valet was on point as well. Very professional and personable team. I will definitely be back. Thanks again Nathaly and team! TM.