55 Aira Hotel

Side hotel at Palermo central station which entails all the positive and negative aspects of a railway area. Breakfast not like a true 4* American breakfast style but good for Italian customers. Dinners with very small pasta dishes, rather tastings. Limited spaces on the ground floor considering that the bar-pastry shop, breakfast restaurant and dinner restaurant are the same thing.

La struttura è situata nelle vicinanze della stazione Centrale dove è possibile prendere tutti gli autobus per tutte le direzioni di Palermo Io ho preso una doppia molto spaziosa molto pulita purtroppo un po' rumorosa perché la fermata dell' autobus era proprio sopra la mia camera lafermata di un autobus

Clean and comfortable, excellent location for trips to the sea and surrounding areas such as Cefalu and Isola delle Femmine. Good breakfast at the bar until 10:30. The staff is always available. Thanks in particular to Rosalba whose advice was an excellent guide throughout the holiday.

Terrible staff, forgotten availability and kindness. In particular the rudest is the black girl at the reception (arrogant and rude). After a day of traveling by motorbike we asked for a courtesy that was denied, to get even the girl did not tell us that there was an elevator and made us go up to the third floor with the stairs loaded with luggage. Further spite of the nice girl, on the day of check-out the colleague asked us to pay the tourist tax of € 16 (for two nights) that we thought we had paid at the time of check-in! Standard rooms, nothing special but for the price it's fine. In the bathroom the only flush that works well is the bidet. If you have long hair you have to turn the water off and on continuously otherwise you flood the bathroom. If you open the sink tap you don't even have time to spit out the toothpaste because the water is already up. Pure madness!!!

Of all the negative characteristics that I will list below, the most notable one concerns the theft of the tourist tax. Despite having made a Booking reservation with tourist taxes included, having shown the reservation details and having called the Booking assistance switchboard twice demonstrating that the taxes were not due as they were included in the price, they still demanded money. The rate requested per person/night goes beyond those listed in the price list of the municipality of Palermo and which depended on the number of stars of the hotel. Moving on to another, the structure is different from the photos: dilapidated and poorly maintained, terrible sanitary conditions. The air conditioner at the entrance had water falling from above and towels (the ones they give to guests) used as floor rags to collect the pool of water resulting from the condensation of the air conditioner which had also dampened the entire wall (the same wall used for fire-fighting equipment). In the rooms you couldn't breathe: a hallucinating stench of deodorants and a room closed for centuries. Flooring in the rooms: damaged and destroyed with rows of ants that went all the way to the bathrooms. Dirty bathrooms with broken seals + ants Dirty beds Dirty and unbreathable elevators Arrogant and unkind curly girl at the reception. She blatantly ignored everything that happened, forcing us to pay something we didn't have to (as demonstrated by other reviews). Absolutely not recommended.

Di positivo solo la posizione, hai vicino molte attrazioni turistiche, ed il letto che devo dire molto comodo. Per il resto non mi è piaciuto nulla. Per andare alle camere si deve prendere l’ascensore che è posto in un pozzo luce. Una puzza di fogna incredibile. In camera la stessa puzza nel bagno. La mia era una quadrupla anche se avevo richiesto una matrimoniale e la finestra si affacciava sul pozzo luce, arredo minimale e da rivedere (un comodino praticamente era da sistemare). La camera invece degli amici con cui siamo partiti dava sull’esterno ma aveva il pavimento saltato. Pulizia scarsa. Insomma diverse cose da rivedere. Sicuramente il rapporto qualità-prezzo non soddisfacente.