Hotels near Villa Napoli, Palermo

My rating is more 4.5. Centrally located, easy walk to restaurants and major sites. I’m not sure why there are so many negative comments about the staff; honestly, all of our interactions were fantastic. Front desk staff helpful and knew our room number. We interacted with various front desk staffs frequently. It was nice to drop off our adorable 5 lb key at the front desk! . Breakfast was generous and abundant. It is in the most gorgeous dining area I have ever had the pleasure of experiencing. I indulged in some scrambled eggs and bacon; a welcome addition after days of continental bfasts. I had been sick and took a tray to the room to eat for 3 days, not wanting to get other travelers I’ll. Every morning, lovely Inacia, one of the staff members, efficiently put a tray together for me with a smile. The staff worked hard to restock the food and cups/plates. Barbara was our floor maid and always pleasant, had a smile, and helpful. Our TV’s did not work and each maintenance person was helpful and hilarious. It turns out when you do get the tv on, there’s only bbc! But we are not there to watch tv. The hotel is a former palazzo and it is somewhat of a maze, but that’s part of the Italian adventure. It’s a gorgeous hotel and may not be the most updated, but we found it quiet, comfortable, and unobtrusive. Umbrellas available at the front desk for rainy days. We ate at primi piatti across the street but would have tried the hotel restaurant had we another day and I was not under the weather. Bravo to the Eurostar Team- you made our Palermo trip special!

We spent nine nights in this hotel, three (one adult and two teenagers). Our first impression: we were very disappointed with our room and we wanted to cancel the reservation to go elsewhere. The materials used for the fittings and decoration are very ”cheap” and the rooms do not have the charm that they have on the photos. The lower ones with their large colored windows (the hotel has been converted into a former theatre) have character, but their toilets are outside. Anyone can go there: it is impossible to leave the slightest personal effects there and to walk around in undress, especially since it is the entrance hall of the hotel... In any case, the room that was offered to us was not the one reserved. The noise. All of the hotel's windows are single-glazed, while the building overlooks one of Palermo's busiest avenues. Suffice to say that earplugs are not an option. For convenience - we were in the middle of July - we decided to stay there anyway. Our host, seeing us disappointed, went to great lengths to make our stay pleasant. The ”cheap” aspect was still verified several times. In use, we appreciated the immediate proximity to all the lively places and transport. There is a very well served bus stop just in front of the hotel, which allows you to reach Mondello beach in three quarters of an hour (bus 101 then 806) and to go to / from the airport by a direct shuttle. The train station is also very close; to go to Cefalù it takes a good half an hour of transport. On the other hand, do not think of going swimming in the vicinity of the hotel: the port is not at all equipped for tourism and there are only breakers apart from a tiny zone of launch. water for the boats, which is not cleaned (sea**** and shells of mussels and oysters act as a beach). Another strong point of the hotel, its agreement with the small cafe overlooking the street where you have breakfast. The managers are not fussy and have the children in good hands (long live the croissants stuffed with Nutella). Finally, we really appreciated the air conditioning, which was silent and worked day and night without the slightest difficulty. In the heat wave, it was really nice to go out in the morning, come in to cool off in the early afternoon and come out rested around 5 p.m. Since most of the places to visit are very close, it is a very practical HQ.

A magnificent hotel, with luxury facilities in an old palazzo in the historic center of Palermo. The rooms are very spacious and comfortable, with all the services. The service is very correct and willing. It has a piano bar, garden terrace and a very good environment, right in the heart of all the tourist attractions of Palermo and leisure and restaurant areas, without any noise or problems at all. Absolutely recommended.

Breakfast was included, so I was able to spend the morning comfortably! Although it is a bread buffet, I was surprised that the quality was high! The room was spacious and the shower room was larger than any other hotel and I was able to spend comfortably!

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

We spent a few nights in this newly opened boutique hotel created through a modern and fascinating renovation, within the walls of the Kalsa district of Palermo. Breakfast is of the highest quality with lots of choice and well presented. Our room, which overlooked the internal garden with swimming pool, was not large, but very pleasant, efficient and comfortable: we slept well. In front there is a small furnished and truly pleasant private garden area. The swimming pool is a pleasant and perfect refreshing oasis after visits and excursions for a swim or an aperitif. The location and the structure of the hotel itself made us appreciate the fascinating Kalsa neighborhood of Palermo even more

Excellent stay, room with a wonderful sea view, abundant breakfast, very professional receptionist service, excellent price. At the end of my stay I paid only 4€ of taxes in total for 2 people.

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too