Rebecca
July 23, 2024
DO NOT EVER MAKE YOUR RESERVATION HERE!! IT IS THE WORST NIGHTMARE EVER!!
My reservations was made and paid in advance with a confirmation number, I drove 7 hours from Tennessee with my family looking forward to their last beach vacation based on age. I was turned away after 2 hours attempting to find my reservation, no manager could be reached, I finally found a last minute place away from the beach with no view! At 11:50 pm, I get a call that my reservation is found and if I check in before 12:00pm, I will not loose my reservation! This is not a reasonable time, 10 minutes!! I can't even drive there in that time frame! I did not get a refund because the Management would not answer the calls or request. I am not able to get a refund and for a senior family, this is devasting. No one cared that our entire trip was over based on this place lack of professionalism. With my confirmation, they could have seen our place was reserved and paid for and offered another condo or even room, but they did not. I would never recommend this place, it is terrible and will ruin your dreams of the forever trip! Instead it is the worst trip forever!