Guest User
June 11, 2024
The room was fairly nice, but nothing spectacular. Now, to what we thought of the resort.... Any special amenities are still not worth the elevator issues. We were on the 16th floor. Due to the long lines, and not enough elevators, it took nearly 2 hours to get everything to the room. We are trying to leave at the moment. It is Monday morning and we started transporting our belongings at 8:00. It is now 10:40. The rest of our luggage and party were still stuck on the 16th floor since 10:00. And... at 10:40, still stuck on the 16th floor. Now, let me tell you about ordering food at the Tiki bar. My grandchildren's other grandmother ordered a child's cheeseburger and fries. When I went to do the same, I was told I couldn't order the child's portion. I tried to explain as a senior citizen, I can't finish standard portions anymore. I did finally get my way since they let someone else in my party order the kids portion. My daughter in law was jumped on because she was outside smoking away from everyone. Okay, it is now 10:54 and they just now were able to get on an elevator. 3 hours to load up 2 carts full of luggage and leave. I will pay an extra $1000 next year to save this headache.