Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 24, 2026
Guest UserThe underfloor heating was wonderfully warm. You could open the window or the door and immediately see the snow-capped mountains. The service was enthusiastic and proactive, the facilities were brand new, and everything was clean and hygienic. The bathroom amenities smelled lovely, and the courtyard was beautifully designed.
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Price per night from:AED 607
Posted on Sep 17, 2025
Guest User
Nice place higher up than the main tourist zone so it's quiet and there's great views of the mountains. You can walk the shortcut down and take the bus back up which is super convenient.
The lovely staff greeted us at the bus stop and had good tips and recommendations. The rooms were clean and spacious with great views from the upstairs bedroom. Breakfast was tasty and diverse too. And the resident dogs are friendly and might follow you into town. Would stay again.
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Price per night from:AED 777
Posted on Sep 17, 2026|Standard Room
Guest UserDue to the seasonal change, the air conditioning in the room wasn't working, and as someone from the south, I was so hot I couldn't sleep at all! The higher I set the fan speed, the hotter it got... I called the front desk in the middle of the night, and they immediately sent up a fan and explained the reason for the AC issue! They also sent staff to check the room, and offered solutions and actual compensation! Although I ended up being sleepless the entire night, the room's environment and the hotel's breakfast were both good! The only reason I want to give a good review is because of the staff! The service staff at this hotel deserve a six-star rating! They were even more thoughtful than staff at some higher-rated hotels I've stayed at. Plus, the hotel is right next to the ski resort, and the view from the room is beautiful. If I have the chance, I'll definitely choose to bring my kids here again.
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Price per night from:AED 426
Posted on Jul 15, 2026|2-bed Room
SaigewanglinlinlinlinlinThis hotel really exceeded all expectations! The location is absolutely stunning, and the bedding is incredibly comfortable, guaranteeing a great night's sleep. The breakfast spread offers a wide variety of choices, and the price is very reasonable. Check-in was quick and smooth, and the front desk staff, particularly the lovely Miss Jiang Xue, even upgraded us to a room overlooking the popular scenic bridge – it was truly beautiful! She was so patient and thoughtful. The afternoon tea here is also quite good. The hotel is super close to the scenic bridge, just a 5-minute walk, and there's a musical fountain nearby too. It's also not far from Wucai Beach, perfect for catching the sunset a bit later. This hotel added such a wonderful surprise to our trip, we're so happy! Thank you so much! 🙏
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Price per night from:AED 144
Posted on Sep 16, 2024
Salim H KhanIt's the best hotel I've ever been privileged enough to stay in Xinjiang, China
The elegant décor of the rooms, top-notch amenities, and high-quality services, This hotel (Kanas Flower Room Boutique homestay) is indeed a hidden paradise,I loved everything about this hotel, from room types, customer service, and serene surroundings,I had the best experience at Kanas Flower Room Boutique homestay. Their exceptional hospitality, elegant rooms, safe and secure environment, very delicious food at their restaurant, the staff are all amazing, kind and very helpful, A big Thank you to all the staff working there ( Shi Shi , Hanan . Sune Yue, all restaurant staff and waitress Hannan, and the guy who carved the delicious lamb meat and drove us to the bus station sorry forgot his name ) will see you guys again. I highly recommend Kanas Flower Room Boutique homestay.
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Price per night from:AED 785
Posted on Aug 16, 2026|Twin Guest Room
Guest UserMy stay at Hemu Hilton was very comfortable, and the facilities were top-notch. I'd like to give a special shout-out to Yiyi at the front desk. She was incredibly warm and friendly, processed my check-in efficiently, and even thoughtfully provided information about local attractions. The only minor drawback is that the hotel doesn't offer a shuttle service to and from the Hemu Tourist Center, which is a bit inconvenient for solo travelers. It would be perfect if they could add a shuttle service in the future. Overall, I highly recommend this hotel.
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Price per night from:AED 605
Posted on Sep 26, 2025|Triple Room with Deep Sleep & Forest View
Guest UserWe stayed here for 2 nights. I booked this accomodation because trip.com indicated this is a non smoking room. When we got into the room we can noticed straight away strong cigarette smell. I saw an Ash tray in the room that was just used. To reduce the cigarette smell I opened the door and windows and put the Ash tray into a plastic bag and tightly sealed it.
Prior to check in we had a problem caused by the luggage transfer staff at Kanas Lake and the lady boss was kind enough to fetch one of us again to the luggage release point at Jiadengyu car park station.
Fresh fruits were supplied daily to our room. We are happy with that. The location of the accommodation was not near to the shuttle bus stop as compared to many hotels in the vicinity. The bathroom has no wall hook and towel rails for hanging clothes and towels. This makes bathing not easy especially in the cold autumn weather. Disposable paper bath towels was provided and it was uncomfortable to use besides being inefficient to remove water and moisture from the body. One of the lamps on the ceiling was not working. The curtain has a part that was dislocated and not fixed. Glass with no handle was provided and when it's filled with hot water it's difficult and dangerous to hold as you can drop the glass easily if you are not very careful. The elderly lady at the accommodation was very helpful and told us to use the common area chairs to put our bag as no luggage rack was provided in the room. The shower head in the bathroom was made of metal of inferior design and one of us burned our hand when bathing.
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Price per night from:AED 464
Posted on Sep 10, 2026|Superior Queen Room
DongfengpoWe drove to Altay for this trip, and after doing a lot of research, we decided on this hotel. After staying there, I feel like we made the right choice. We arrived at the hotel in the evening after a full day of driving. The front desk staff was incredibly attentive and quickly helped us check in. The room was even better than the pictures; it was meticulously cleaned, with not a single stain on the floor or in the bathroom, and the bedding felt dry and comfortable. The biggest surprise was the environment. The temperature in the mountains was perfect for summer, and when we opened the window, all we saw were lush mountains and forests. It was so quiet at night, with no bothersome noise, so after a long day of travel, we slept incredibly soundly.
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Price per night from:AED 217
Posted on Jun 2, 2026
Guest UserI stumbled upon this place while walking around and noticed it was very close to the transfer center. I checked out a room and thought it would be convenient for getting to various attractions, plus it was quiet – perfect for a traveler looking for a temporary rest. It was quite clean and tidy, with a cozy decoration, and the price was friendly. There wasn't much noise; the soundproofing in the rooms was excellent, and there was hardly any noise at night, so I could rest peacefully. The service here was attentive, and the staff were very friendly and enthusiastic. As an out-of-towner, I can definitely recommend staying here; it's worth experiencing!
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Price per night from:AED 104
Posted on Aug 11, 2026|Attic Double Room
Enceladus2The room size was decent. There's no air conditioning, but they provide a cooling fan. It was a bit warm in the early part of the night, but it cooled down later.
I wanted to watch CCTV live on the TV, but the operation was too complicated, so I gave up.
The hotel doesn't have a restaurant, but you can go to another hotel nearby for breakfast, which is open to the public. If you walk a few more minutes, there's also a restaurant that serves breakfast, lunch, and dinner, offering noodles and stir-fries at reasonable prices.
About 500 meters away are the Grand Bazaar and a dining center with many shops.
You can take the free No. 2 express bus near the hotel, but be aware that the stops for going and coming back are different, so don't get confused.
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Price per night from:AED 194