Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 29, 2026|One-Bedroom Apartment for 4
Guest UserThe location of this property is excellent and was easily the highlight of our stay. Staff were friendly and helpful whenever we needed assistance, and the bathrooms were clean and well maintained.
Unfortunately, there were a number of issues that affected our overall experience. The blackout blinds do not fully cover the windows, allowing daylight through the sides from very early in the morning, which made it difficult to sleep. We initially had to change rooms due to cleanliness concerns. In the first apartment, we found some soiled items in the bathroom bin and a heavily rusted tin opener. In the second apartment, there were unpleasant smells coming from the fridge and the cupboard under the sink, and while the tin opener was in better condition than the first, it also showed signs of rust. Some areas also appeared to have been missed during cleaning, including around the fridge hinge.
The biggest disappointment was the comfort. The sofa beds were uncomfortable to sit on, with the cushions constantly sliding forward. The main bed was even more disappointing. It appeared to be two beds pushed together, was noisy whenever you moved, and provided one of the poorest nights’ sleep I’ve had in accommodation. By the end of our stay I was waking up with a sore, stiff back, which was particularly frustrating as this trip was supposed to be a break after several weeks of physically demanding decorating work at home. For a bed advertised as a large double, it also felt surprisingly short.
We also experienced an issue with our room key after arranging a late checkout, which meant an unnecessary trip back to reception to have it reprogrammed. Noise from furniture being dragged around in the apartment above was noticeable during our stay as well.
Overall, the apartment had the facilities we needed and the location is hard to fault, but the comfort, maintenance and attention to detail fell below expectations. While I appreciate the friendliness of the staff, I would think carefully before choosing to stay here again.
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Price per night from:AED 343
Posted on Jul 26, 2026|Premium King Room With Lounge Access
joeyk64Well I have stayed in this hotel twice before and cant help but say it has lost its shine. Check in was fine. We booked a premium room with club lounge. The lounge was great. Nan who was working there absolutely loved his job and was great. He served us with drinks from 6 till 8 he told us it was party time. Had a great laugh. The room was a nice size comfy bed. Had a very stale aroma although appeared clean. I found I think the bathroom was the source of the smell. The water pressure was very low so the shower was disappointing. We slept well and headed out and down for breakfast. Dirty dishes and glasses littered the corridor at night time and still there in the morning. Breakfast was ok. Good quality bacon and sausage choice of eggs cooked freshly for you and omelettes everything you would need was there. Did what we need.
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Price per night from:AED 384
Posted on Jun 28, 2026|Tribe Essential Atrium
Hanxiaomei
We booked this hotel because we had an early flight from Manchester, and it was such a pleasant surprise! We arrived during a heatwave in the UK, stepping out of a stuffy, non-air-conditioned car feeling like we'd been in a sauna, into a wonderfully cool and air-conditioned hotel room. It was incredibly comfortable!
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Price per night from:AED 369
Posted on Jan 20, 2026|Family Suite
Guest Userno parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.
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Price per night from:AED 591
Posted on Mar 22, 2026|Standard double room with 1 double bed
Henyoushanyoutao
I booked a single room for my family for one night before their flight back home the next day. They gave really good feedback, saying it was clean and hygienic. It's also very close to the train station, as well as T2 and T3 terminals. A simple breakfast was included.
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Price per night from:AED 371
Posted on Feb 18, 2026
Guest User
Check in was dreadful! On arrival 2 members of staff behind the reception desk were staring at a screen, I assumed they were dealing with 2 ladies standing slightly to one side, but when i managed to catch one of them's eye, he asked if he could help & seemed surprised that I was waiting to check in! I ushered forward the lady waiting in front of me. When my turn arrived I gave my name and that I had a room for 2 adults & a toddler & had requested a travel cot. I had no phone signal in the hotel so could not bring up my booking. He requested that I go outside to get signal which I did. On finding my online booking confirmation I went back inside & gave him the booking reference number to which he snappily told me it was wrong. I showed him. He asked me to write down my full name on a slip of paper the he proceeded to print off details of my booking thrust it at me & asked if that was me!
He insisted that I had made a booking for 2 adults & 2 children. I read the booking details directly from my phone - 2 adults, one 2 year old, travel cot required. Eventually we were allocated our room & given the key. This whole process took 25 minutes, which also then put our restaurant reservation back. Not great with a tired & hungry 2 year old! (When we did get into our room, there was no travel cot. this was supplied later.) On a positive note, a member of staff who seemed to have some supervisory/managerial capacity did apologise and gave me free parking for the night.
Other than this dreadful start, all was OK, just what one would expect from a premier inn.
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Price per night from:AED 290
Posted on Dec 28, 2025|Twin Room
ShenhaiThe hotel was pretty good. I stayed here during a layover and went to the city center for a bit. It's a bit of a distance from downtown, about a 20-minute train ride. The front desk staff upon check-in was very polite and articulate, which was nice. The hotel is very clean, and there's a restaurant on the first floor with fair prices!
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Price per night from:AED 308
Posted on Jul 12, 2026
Guest UserOverall a decent hotel with a number of positives. The breakfast was decent and rooms clean and comfortable. Location not too far from the centre BUT - Tony the price we paid and then be told the pool and sauna etc incur an additional fee is not good. This was also not indicated on Trip.Com when we booked. Further, we were initially given a disabled room but as I am 6 ft 3 not really practical. They acknowledged their mistake but hassle we didn’t need. Relocated to a first floor room we noticed our, and several more rooms in that corridor, door did not close even we letting it go from fully open position. This is a real security issue and I emailed duty manager but received no reply. Be aware if you stay here to fully close and check your room door before leaving!
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Price per night from:AED 265
Posted on Aug 16, 2026|Standard Single Room
Anonymous User
Hotel room was nice and clean, and the location was good too. Breakfast was decent, and the staff in the restaurant were lovely, especially the lady who served us, although unfortunately I can’t remember her name.
The only issue I had was with the hotel’s WhatsApp service. They provide a WhatsApp number for guests to contact if they need assistance during their stay, but unfortunately, calls were never answered and messages were rarely responded to. It’s a useful service to offer, but it would be much better if it were actually monitored and guests could get a timely response when they need help.
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Price per night from:AED 203
Posted on Jul 6, 2026
Anonymous UserHotel is little far from city center but near to the airport. The hotel dosnt have air conditioning. No soap, no shampoo and towels dirty. In 28 temperature without air condition very hard to coop.
We were couple and booked double bed but given 2 single beds.
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Price per night from:AED 197