Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 29, 2026|Deluxe Room-Non-Smoking
Guest UserGood location, but disappointed with the toilet issue
This is my second time staying at this hotel, and overall, I still really like the place. The location is very convenient, with plenty of food options nearby. The hotel also has a café, and the menu is amazing. The staff were friendly and helpful when we raised our concerns.
However, there were two issues that made me disappointed during this stay. Firstly, the toilet door was a little loose. Every time we closed the door, it would open again by itself, so it could not stay properly closed. Secondly, there was an unpleasant smell coming from the toilet.
We informed the staff, and they did help us to improve the situation, which I really appreciate. Unfortunately, the unpleasant smell came back again the next day.
Overall, I still think this is a good hotel with a great location and facilities. I hope the management can look into these toilet issues more thoroughly to improve the experience for future guests.
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Price per night from:SEK 220
Posted on Aug 28, 2026|Superior Queen Room
Anonymous UserIt has been our hotel to go to. Nagoya shopping centre within reach. Alot of nearby shops.
However, this time round, the room was not thoroughly clean and we found previous stayer clothes tag on the side table. The towel looks old and the flooring have holes. The furnishing looks old. Otherwise, breakfast was ok.
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Price per night from:SEK 404
Posted on Jun 3, 2026
Guest UserThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
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Price per night from:SEK 308
Posted on Aug 16, 2026|Deluxe Room
MaewnumI stayed here during a long public holiday weekend in Singapore, and honestly… don’t expect too much. 😂
I specifically requested a room with two beds, but I got only one bed. I also requested a high floor, but got a low floor instead. So I guess my requests were just suggestions. 😂
The in-room Google device was another story. I tried talking to it, but it seemed to understand absolutely nothing I said. Maybe we were speaking completely different languages. 😂 In the end, I just gave up.
I stayed with a friend, so there were two of us in the room. We were given 2 large towels, 1 small towel and 1 bath mat.
Honestly, I have no idea what the one small towel was supposed to be for. 😂 For two people, it’s basically useless. Next time, you might as well not give us one — at least we won’t have to figure out how two people are supposed to share one tiny towel. 😂
And then came breakfast…
Breakfast was extremely chaotic and crowded. The most ridiculous part was when an auntie literally took our table while my friend and I were getting food.
We had already taken the table. We didn’t leave the restaurant or anything — we were literally just a few steps away getting our food. But she came over and sat at our table anyway, as if it was suddenly hers. 😂
The staff saw what happened but basically just stood there and watched. We didn’t argue with her or make a scene. We simply moved to another table because honestly, it wasn’t worth the trouble. 😂
As for the breakfast itself, it wasn’t good, but it was edible. So… I guess that’s something. 😂
Would I recommend this hotel?
Only if you come with very low expectations. 😂
If you decide to stay here, I’d recommend NOT booking the room with breakfast included. Sleep in, wake up late, and go somewhere else for lunch. Honestly, you’ll probably have a better experience.
Overall, not the worst hotel I’ve ever stayed at, but definitely not somewhere I’d be excited to come back to. 😂
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Price per night from:SEK 440
Posted on Sep 13, 2026|Deluxe Twin Room
Dayang nur AinMy 3D2N stay here was so good. The staff is very welcoming. I asked for Birthday Complimentary decorations but they did not have that and need to pay 250,000 idr if want but I choose to not do it. So kinda disappointed but since the staff is polite so I’m good. Thanks for everything. I had a pleasant stay here. Will definitely recommend this hotel to my friends.
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Price per night from:SEK 263
Posted on Sep 24, 2026|Family Room
Qi Haziq⭐⭐⭐⭐⭐
An Excellent Stay with a Perfect Location!
I had a wonderful stay at this hotel and was genuinely impressed with the overall experience. The location is one of its biggest advantages — BCS Mall, Grand Batam Mall, Alfamart, Indomaret, Fore Coffee, and plenty of local street food are all within walking distance. It’s incredibly convenient and makes exploring the surrounding area so easy.
The room was exceptionally clean, neat, well-organised, and smelled fresh and pleasant. Everything was well taken care of, which made the room very comfortable to return to after a long day. The only minor improvement I would suggest is some maintenance for the flooring and the bathroom door.
The breakfast was another highlight. There was a great variety of food to choose from, and the taste was genuinely good. There were plenty of options, so it was easy to find something enjoyable for breakfast.
The service was also excellent. Both the front desk and housekeeping teams were friendly, welcoming, helpful, and attentive throughout my stay. Their warm and professional service really made the experience even better.
Overall, this hotel offers an excellent combination of a fantastic location, cleanliness, good breakfast, and outstanding service. I truly enjoyed my stay and would definitely be happy to stay here again on my next visit to Batam.
Highly recommended! ⭐⭐⭐⭐⭐
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Price per night from:SEK 332
Posted on Jun 22, 2026
Jiun JyeConvenience places with foods and shopping areas. The new batam grand mall is just few minutes away. Recommended for those who are lazy on travel far distances.
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Price per night from:SEK 204
Posted on Jun 14, 2026|Family Quad Room
Anonymous UserExcellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent.
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Price per night from:SEK 126
Posted on Aug 1, 2026|Triple Room
Guest UserExtremely satisfied with my stay here. I got a beautiful room at 7.12. The location is strategic, close to Nagoya Mall, easy to get a GoCar, and there are lots of culinary options on the ground floor.
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Price per night from:SEK 281
Posted on May 24, 2026|Executive Deluxe Twin Room
AnnieECFGreat experience in this hotel, although slide uncomfortable experience with the arrangement of the rooms, as I requested 4 non-smoking room but got smoking rooms instead. However, front desk was able to squeeze in 1 nonsmoking room for us, which was still bearable. One of our family members had her birthday on the 2nd day of the stay, so the staff was able to light decorate the room, and have a special arrangement for breakfast. Great experience for us!
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Price per night from:SEK 263