Bentong Hotels with Free Parking.

The overall stay was quite pleasant, mainly due to the excellent location and beautiful surroundings. The scenery was truly enjoyable and added a relaxing atmosphere to the experience. It was convenient to access nearby attractions, which made the trip more satisfying. However, there were some areas that could be improved. The room and common areas had noticeable dust, which affected the overall comfort. In addition, the level of cleanliness did not fully meet expectations, as certain details in housekeeping seemed to be overlooked. With better attention to hygiene and maintenance, the stay could have been significantly more enjoyable. In summary, while the location and view are definite highlights, improvements in cleanliness and housekeeping standards are needed to enhance the overall guest experience.

Room quite good after refurbished. The hotel has kindly given me 26th floor with nice golf view. The staffs at Ayu Awana was polite & friendly. I wanted to try the Lodge but it was closed for private events. I went for a walk along the golf course. Had a good morning exercise & ordered hot mocha & cheesecake after the walk. Cheesecake taste need some improvement I guess, overall a good stay for me.

We had a wonderful stay at Swiss-Garden Genting. Our room was incredibly spacious, modern, and spotlessly clean. The absolute highlight was the heated rooftop swimming pool on Level 41—it was perfect for the cool weather, and the mountain views while swimming were absolutely stunning! Unbeatable value for money. We will definitely come back!

My stay here was excellent. The hotel's overall environment was comfortable, the room was clean and tidy, and the facilities were complete, making for a very pleasant stay. The hotel's location is also very convenient, making it easy to get around and dine nearby. The staff's service attitude was great, and the overall check-in process was smooth. The room's cleanliness and comfort were satisfying. This is definitely a hotel worth recommending. I will certainly consider staying here again if I have the chance in the future! ✨

This hotel was a fantastic experience! The room was spacious, very clean, and tidy. The separate toilet was a huge plus, and having two sinks was great. The lighting was good, and our room had a balcony. Waking up to a misty morning view was so refreshing. It was also super convenient to get to the theme park. Excellent value for money, I'd definitely choose this place again on my next visit!

a 6/10 stay for me bcs some facilities aren’t accessible if you dont pay for it. the pool is crowded with people on weekends you barely have enough space to swim. sky pool at hard rock requires you to buy food and drinks then only can enter. the tiles are cracked and you dont get to see much of the carpet sky even though i paid for mountain view. the most annoying part is the receptionist they take HOURS to give you your room key theres a long line

Hi, everthing was smooth and nice. Unfortunately , had a disappointing experience during my stay. Although a toothbrush may seem like a small matter, it was listed as an available amenity, so I did not bring one as I was travelling from out of town. When I realised it was missing, I called the staff and was asked to look for it. I explained that I had already checked but could not locate one. I was then told that it would be brought to me the following morning because there was no staff available to deliver it that evening. I understood the situation and agreed to wait until the next morning. Unfortunately, no one followed up, and the toothbrush was never delivered before I checked out. I am not usually a critical guest, but when an amenity is listed, I believe it should be provided or the guest should be informed beforehand. I hope the management can improve its communication and service in the future. Thank you

The check-in experience was horrible, was informed by estate management that room was not ready even at 4:30pm (chk in supposed to be 3:00pm). Trip.com has to step in but seems the communication between Trips.com and estate management ((Stonez7) does not go well. I somehow managed to get into the unit at 5.00pm after few round of close follow-up. The room was cosy but cleanliness could be improved. Dust still found on the floor. The shower temperature is hard to control. In most cases, we have to bathe with cold water. We were asked to leave the unit by 11:00am on the final day. Even though we have been informed during check in that they have extended our check out time by additional 2 hours. This is totally a big disappointment as seems there has been miscommunication here and there. Anyway, plus point is that the unit come with balcony and view is nice. We are fortunate to see double rainbow from our balcony.

The suite was good and spacious. It has balcony and the facility around that area is quite good. The view also nice. There is a few cafe to choose from, and retail outlet like The News and KK Mart outlet. There are basic room item provided such as iron and iron board, slippers, toothbrush, soap & Shampoo, kettle, coffee & tea, mugs, TV, safety box and hair dryer, but there is no mineral/drinking water, small fridge or microwave provided. However the check in is quite tricky as you may find the person arranging check in staying in the alley nearby The News outlet, there is no proper reception counter available. The customer service will not answer your call. They only reply via what's app so do not bother to call, you may get scolded by the lady who answered. This can be said as not a hotel service, so do not expect that kind of services from this provider. It is more like AirBnB style. However it was a nice stay just during the night i don't know why there is strange shouting and yelling and disturbing sound once in a while came out from nowhere. so it's quite disturbing my sleep a few time wake up in a shock hearing something unwelcoming sound. But if your ear is sound proof while sleeping i think it will not becoming a problem to you.

Boh tea is available. Tourist tax can be paid by credit card. There are three towers, and the restaurants are excellent. There's also a hot spring (swimsuit required). Hard Rock Cafe is in the adjacent tower. The convenience stores are also well-stocked. It's best to book the shuttle bus in advance. Grab (ride-hailing service) is also available.