Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 25, 2026
Guest UserFrom the moment you arrive, this exceptional hotel elevates luxury to the next level. The interior architecture is stunning, featuring premium marble floors, intricately designed walls, and majestic pillars. Each floor boasts its own unique vibe, transitioning beautifully with distinct themes, custom carpets, and magnificent chandeliers. The ground floor truly tells its own design story.
A standout feature is Reyhana; the dining lobby is an architectural marvel that feels entirely like a designer palace. As expected from a premium property, the service is of impeccable quality. I’m no photographer, but the sheer beauty of this place compelled me to capture a few photos to share.
Lacks Swimmings pool , lacks jacuzzi for womens, children play area all these we miss
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Price per night from:US$164
Posted on Nov 8, 2026|Deluxe Double Or Twin Room
From Al Ula with LoveAn Exceptional Stay – Truly Wonderful Hospitality!
I had such a wonderful stay at this hotel! From the moment I arrived until check-out, everything was excellent. The hospitality, attention to detail, and genuine kindness of the team made my entire experience truly memorable.
I would like to give special recognition to Mohammed AlZahrani, Khalid, and Bara from the Front Office Team for their warm welcome and outstanding service. A very special thank you to Mohammed for going above and beyond to make my stay extra special. Your thoughtfulness and genuine hospitality did not go unnoticed!
A big thank you to Kawsar for taking such good care of me and ensuring my sauna pampering experience was perfectly prepared. It was such a lovely touch!
To Jack from Housekeeping, thank you for always making sure my room was spotless, comfortable, and well-stocked with all the amenities I needed. I truly appreciated your consistency and attention to detail.
Compliments to the chefs and culinary team for the excellent breakfast selection. There was always a lovely variety of options to choose from.
I also appreciated the complimentary transportation to Al Balad. It was such a thoughtful added service and made exploring the area even more convenient.
Overall, I absolutely loved every part of my stay. What truly sets this hotel apart is its people and the genuine care they show their guests. I have already recommended the hotel to my friends, and I would happily return.
Thank you to the entire team for making me feel so welcomed and valued. You have certainly set a wonderful example of what exceptional hospitality should feel like!
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Price per night from:US$48
Posted on Jul 17, 2026|Studio
Guest UserWe had a wonderful two-night stay at the hotel. The property was clean and well maintained, and the staff were exceptionally attentive, responding quickly to any requests. We were warmly welcomed on arrival, and the location was excellent, making it easy to get around. Overall, it was a very pleasant experience, and we appreciated the excellent hospitality.
Highly recommend it!
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Price per night from:US$49
Posted on Jan 12, 2026
Htn95
Overall, my stay at the hotel was good. The room was clean, comfortable, and the staff at the reception were polite and helpful.
However, I faced a major issue with the Wi-Fi in my room. I called the reception several times to report that the internet was not working. Each time, I was informed that the IT team had checked and confirmed that the Wi-Fi was working properly. Unfortunately, when I returned to my room, the issue was still not resolved. After calling the reception again, I was told once more that the IT technician confirmed everything was fine, but the Wi-Fi continued not to work.
This was disappointing, especially since reliable internet is very important during a hotel stay. I hope the hotel takes this feedback seriously and improves coordination between the IT team and reception.
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Price per night from:US$78
Posted on Sep 20, 2026|Standard Room, 2 Twin Beds, City View
Ayah.rbUnfortunately, Joudyan Red Sea Mall was quite disappointing and, in my opinion, very overrated. The prices are far too high compared to the level of service and overall experience provided. The service was not up to the standard you would expect from a hotel in this price range, and the stay simply did not feel worth the amount paid.
For the price, I expected much better service, attention to guests, and an overall higher standard. There are definitely better options in Jeddah that offer much better value for money.
However, I would like to specifically mention an employee named Shaheek, who was exceptionally kind, cooperative, and helpful. He genuinely made an effort to assist us and was one of the positive aspects of our experience.
Unfortunately, despite his excellent service, the overall hotel experience did not meet my expectations, and I personally would not choose to stay here again.
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Price per night from:US$140
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night from:US$111
Posted on Jul 13, 2026
Anonymous User
Excellent hotel with clean and comfortable rooms. The staff were friendly and professional, the service was outstanding, and the location was convenient. I had a great stay and would definitely recommend it.
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Price per night from:US$83
Posted on Jul 31, 2026|Deluxe Twin Room
Guest UserOne Last Walk Before Calling It A Night
We'd already changed into comfortable clothes when we decided to step outside for a short walk. It turned into one of the nicest parts of the evening.
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Price per night from:US$31
Posted on Jul 1, 2025
omarpidani
I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel
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Price per night from:US$49
Posted on Jan 1, 2026|Deluxe Double Or Twin
Divine SoulAsal Al Rimal Hotel, Jeddah – A Spacious & Well-Located Hub with Excellent Service
Hotel is an excellent choice for travelers seeking a spacious, centrally-located, and well-equipped hotel in the heart of Jeddah. It shines due to its prime location, practical amenities, and notably outstanding staff service, though it does not offer on-site dining.
The hotel’s biggest strength is its perfect central location. You are right in the heart of Jeddah, making it easy to explore the city.
Airport Access: King Abdulaziz International Airport (JED) is about 20km away, with a taxi fare of approximately 40-50 SAR.
Key Attractions:
· King Fahd Fountain: A major highlight! It is within a comfortable 1km walking distance (note: ignore Google Maps’ longer route suggestion).
· Al Rahmah (Floating) Mosque: About 20km away, a taxi will cost around 30 SAR. And Albalad is at 15 SAR taxi cost.
· Amenities: Numerous shops and eateries are within walking distance, which is very convenient.
· This hotel is with 8 floors, offering a sense of space and avoiding any cramped feeling.
· Rooms are a strong point, thoughtfully furnished with everything a traveler needs: a comfortable bed, TV, efficient AC, fridge, hairdryer, iron, ample cupboard space, and quality toiletries (shampoo, towels).
· Daily cleaning service is provided and reliable.
· On-Request Items: The staff is happy to provide extras like a tea kettle upon request.
Exceptional Service: This is where the hotel truly excels. A special mention must be made for Mr. Kamal Uddian from room service.
· He is highlighted as ”really great” – energetic, soft-spoken, and incredibly helpful.
· His ability to speak Hindi is a major plus for Indian subcontinent travelers.
· He goes above and beyond to assist with arranging food, cabs, or any other requests, making guests feel well-supported.
The hotel does not have its own restaurant or room service for food. However, this is easily compensated for by the plethora of nearby walkable food shops and restaurants.
Highly recommended for business travelers, tourists, and pilgrimage visitors (Umrah) looking for a clean, comfortable, and convenient base in Jeddah. The mcombination of location, room amenities, and Kamal's exemplary service makes for a very pleasant and hassle-free stay. Just be prepared to explore the local area for your meals.
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Price per night from:US$35