Hue Hotels with Free Parking.

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️ My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately. The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable. What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable. If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue. With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.

I was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows. The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this! The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.

The staff is friendly and service is prompt and responsive. The room is spacious and comfy with automatic toilet. The onsen facility onsite is the main draw to visitors and provide a good and unique experience. The food available for breakfast is a lot and tasty. The resort also provide shuttle bus service to airport and train station which is very convenient. We enjoyed our stay and will consider to stay again if we are in hue again in future.

This was my first time staying at a Banyan Tree property and my first trip to Vietnam, so I was excited yet a little nervous. The experience turned out to be unexpectedly amazing, truly exceeding all my expectations. While this hotel isn't brand new, all the furniture and bathroom fixtures are impeccably maintained. Compared to other brand hotels I've stayed at recently, like the Westin in Phuket or even the Dusit Thani in the Maldives, Banyan Tree's brand standards are consistently stable and thorough. They offer twice-daily housekeeping, daily small gifts, and snacks, and on the last day, a bubble bath and romantic setup for two – all delightful surprises. Since our villa was on top of the hill, the buggy service was always prompt. Every staff member offered genuine, smiling service, incredibly patient, and even with limited English, there was none of that typical 'customer service' fake smile you often see in the hospitality industry. The spa truly deserves a special mention; I tried both the Banyan Tree and Angsana sister hotels' spas. The techniques were professional, the therapists put in great effort, and it was excellent value for money. I visited the spa four times during my seven-night, eight-day stay and still wanted more. Words can't express how highly I recommend it. I'm actually a very picky person, and a germaphobe, and over the past two decades, I've stayed at various five-star island resorts across several continents. This time, I'm truly grateful because it was a last-minute decision – I only booked and paid in September. After the trip, my initial apprehension turned into gratitude and satisfaction. I must say, Banyan Tree has won me over. I hope to try their properties in China this year.

The rooms are decent, clean, and have all the basic amenities. The biggest plus is that the staff are incredibly lovely, enthusiastic, and attentive to guests. The price is reasonable, making for a comfortable stay!

The breakfast was excellent, and the pool area was spacious. The rooms were new and didn't have that formaldehyde smell. It's about an hour's drive from the airport. A big shout-out to the hotel's service, which truly exceeded expectations for the price – really top-notch!

When we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.

Had huge expectations from the hotel after reading reviews. The hospitality was fabulous ! The breakfast was excellent as well. Its very convenient as there are many shops and walking street nearby. However , the nightmare begins at night as there is a CLUB very close to the hotel. The music is so loud until 3am and barely could sleep. The noise from the traffic is loud. Choose a room without river view.

We booked rooms for 1 night only, but faced multiple problems. 1. They rent bikes till midnight only! But nobody told us that information. And the next day in the early morning (7.40 am) I got a message from a reception with ”if you keep bikes now we are going to charge you for one more day”. Day before I asked at reception ”should we bring bikes back before chekout” and answer was OK! So remember that you have to bring it till midnight, if you rent for 1 day only. Otherwise they tell you that you rent for more than 1 day! And probably no one is going to say you this information before. 2. I paid all the prices online, but at checkout they asked me to pay by cash... So actually it was kinda annoying, cause we waited for a taxi, but i had to explain that I already paid online. 3. So there were few little mistakes/misunderstandings. For example my friends ordered breakfast while check-in, but tomorrow morning stuff said ”you didn't order breakfast” and stuff like that. Small problems, but it was a lot of them But my room was nice, clean and with a perfect view. The area is quiet and calm, but not much food around, you have to drive/walk for it.