Hui Yee
September 18, 2024
Very old hotel and room, totally huge difference compared to photos online, please reconsider if you want to spend your night here (even one night experience would be bad enough)!! Checked in to a room at the other side of the building, corridors are mouldy, someone’s room service plates glasses and champagne bottles were left right in front of our room (manager said they have not cleared yet when we went and complained, which they seem totally unaware of it😃). Room was dark and bulb was broken, requested for a room change but was declined by the manager with the reason that they were full house the night. Then when we checked on hotel booking websites, rooms are still AVAILABLE. After we showed the website, the manager RELUCTANTLY acknowledged and finally allowed us to change room (with a black face of course). The manager was pretty unfriendly (but other staff are ok). This should not be a 4-star hotel, it deserves only 1 star for its location. Definitely the worst hotel I’ve ever stayed in my life.