Hotels near Krewstown Shopping Center, Philadelphia

Stayed one night while in town for a concert at Freedom Mortgage Pavilion and sightseeing in Philly. This is a newish hotel on the waterfront with great views of the Philadelphia skyline and Ben Franklin Bridge. Room was clean and comfortable. Tried to eat at the restaurant in the lobby but they were unprepared for the volume of guests so we left after it was clear staff were overwhelmed and did not notice arriving guests. It’s a very short and easy drive to the historic area and easy and safe 15 minute walk to the concert venue. There is not adequate space to park to check in when there are more than 2 guests arriving at a time - this is an issue as access to the parking lot requires a room key. They charge for parking - pretty routine for city hotels, but this is not in the city, so they could do away with it IMO. Overall a nice stay with just a couple of inconveniences.

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

The hotel is exactly what you would expect - a Hampton Inn in the middle of a large city. Parts of the neighborhood around it are not that great but it is almost adjacent to the convention center and I always felt safe. The hotel staff/security are very visible at all times. What makes this an excellent rating for me is the staff. The staff at this hotel are TOP NOTCH! Every single employee was kind, caring, and engaging. A shout out to Kevin who helped me get receipts together for submitting for business expenses. They even mailed a sweater to me that I left behind. Just can't say enough about the wonderful customer service at this hotel.

首先，地理位置優越，處於市中心，在12街，費城市政廳附近，從機場乘坐火車🚆到JEFFERSON站下，走幾步路就到了，酒店對面就是一個百年老市場，各國美食都有，很熱鬧，酒店房間大（家庭房），鍋碗瓢盆/餐具/微波爐/吐司爐/咖啡機/冰箱/洗碗機等等一應俱全，但酒店包含自助早餐，所以這些炊具也沒用上。。。 中國城在9街，步行即可到達，餐飲比較地道。。。 但費城大多數商場19點即關門了，天黑前要回到酒店哦，儘量不要在外逗留！！

The location of the hotel is located in the city center. It is very convenient for eating, shopping, and going to the main check-in locations. You can walk to the city hall and other places in a few minutes. Diagonally across from the hotel is the reading market. Communicate with the hotel front desk in advance to delay check-out, and the service staff responded in a timely manner, extending it by an hour and a half, a very good service experience.

Ben and Sam were amazing! Thanks for a great stay. Room was clean. Bed was very comfy. Housekeeping staff were very rude. Only negative during our stay. We paid for late checkout but they were very aggressive at our door all morning so don’t pay for late checkout if you don’t absolutely have to.

Facilities: The facilities are good, but some needs such as refrigerators and microwave ovens need to be called separately, but the hotel will respond in a timely manner. Hygiene: Hygiene is very good, clean and tidy! Environment: The geographical location is extremely superior, and it is very convenient to do everything. Ordering Chinese food takeaway is very close to Chinatown, and the food is always hot when it is delivered.

Excellent location. Very easy to walk anywhere. A bit of a small room but good for 1 or 2 people. Room is not sound proof at all, heard next door chit chatting late at night.

The hotel is very good, the display is large, the bed and pillows are very comfortable to sleep, the bathroom decoration is very good.

The sound insulation was bad, can heard the water pipe, the people in the hallway, and the outside cars. If you are a quite sleeper, don't choice here. Overall the value of the cost is okay. The parking charge is not that reasonable.