Phu Quoc Island Hotels with Airport pickup service

My stay started off with a bumpy start. With a few things going wrongs but the staff and management were amazing and tried their best to accommodate my needs. Everyone is friendly and helpful and the location is amazing. The food is delicious and the breakfast caters for everyone. There is also a great seafood bbq buffet as well as a band that are really good. Staff are super friendly and ready to help you with anything. At the end I ended up having an awesome trip and would definitely stay here again.

A recommended hotel when you plan to stay in Phu Quoc during your vacation. The staffs here are friendly and take care of the guest. A great hospitality given by the front office - Ms My. She really done a great job and very taking care of me during my stay. Definitely, I will go back to stay with this property!

The establishment was very beautiful and serene, and everything was clean and very luxurious. The shops in the surrounding area were very traditional, which was lovely to experience, and there were many convenience stores dotting the surrounding area. The staff was excellent and super helpful and kind. They also helped us to arrange several tours, our favorite being the island hopping tour. The one downside to this place is that the restaurants and the amenities were very expensive. Prices were inflated, sometimes quadruple the amount outside so we saw many people frequenting places off the premises. My recommendation would be to have more variety of places to eat and drink that won’t break the bank and I’m sure this establishment will have many more customers. To add, the breakfast was absolutely phenomenal, some of the best I’ve ever had in my life. It’s definitely worth checking out and we will definitely stay here again.

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

Fairly a good stay and decent spread of breakfast buffet except for the airport pickup mishap. We called the hotel and confirmed the pickup time at 16:10 following the hotel schedule. However, we waited for the hotel shuttle van for 2 hours but unfortunately it did not show up. Explained to the reception about this issue however he did not seem to care much or maybe did not have the authority to offer a solution. The manager should have handled the situation in a better way at least by providing a room upgrade to make up for this inconvenience. Since we waited at the airport for a long time and we ended up paying an overcharged rate for a taxi. I tried to reach the manager multiple times however the reception staff informed me he was not available.

We have stayed at 2 hotels in Phu Quoc and I could tell you that pools in Novotel is exceptionally good. Their staffs are friendly and helpful. In addition, their location is very close to a night market, you need not worry about how to spend your night time/ just staying in the hotel/ get a grab to visit somewhere else, there are various stores and shop you can stop by. We tried their massage services in promotional price, and I can say that they are good value and you should try it. The only down side in my experience this time is, it may due to we were staying in 5/F floor, the day light and hot air trapped in the room, and so it caused us feeling room temperature is kinda high even during night time/ when sleeping.

Is a beautiful hotel at the north. Near to grand world, vinsafari and vinwonder. Free shuttle bus to the above places. Other than that, is far to town. Breakfast have good spread. Big room and large bed. Staff are friendly. There is also a ****** right across the hotel. If going to visit north of Phu Quoc, star fish beach. Is a good hotel to stay.

breakfast buffet was amazing. lots of choices to choose from, eggs cooked to order and fresh pho to satisfy your soup needs. i personally had two bowls of chicken pho to myself. they have different vietnamese banhs made daily, from banh hot, banh xeo, and banh uot. all very delicious. For foreigners that want the typical american breakfast they have all of this items as well from bacon, eggs, sausages and waffles. definitely recommend the buffet here

in General, this place was good but the cleaning just so so, we thought they not cleaning room even keep them informed. Bad experience with the reception at first day (night time), asked information how to go to Sun World Hon Thom but she said only taxi with unpolite & loud noise

The swimming pool and beach was our most favorite facilities, others was ok. Beach water was clear under sunshine, better than the hotel we stayed on Ong Lang beach. We stayed in suite and the room furniture was a bit aged, but still worth the price. The hotel cater many tour group, but check in/out service was still fast and we were assigned at high level room per our request, thumbs up 👍🏻! Breakfast options were fair enough, love the Banh Mi. However, housekeeping staffs was quite inattentive to details, coffee stains was still found in washed cup!! We leave a note to ask for 2 water glasses but never got catered. Actually housekeeping standards was commonly low in this country no matter what hotel you stay in. The Italian and Vietnamese restaurants across street worth a try, and only short walking distance to a beachside restaurant. Quite convenient for family with kids.