Hotels near Naiyang Beach, Phuket

This hotel does not meet service standards of a Le Meridien hotel. Food quality is far below average for a Phuket resort. The staff are friendly and trying hard but severely under trained. We have visited and stayed at over 5 hotels in Phuket and 10 in Thailand over the past three years. This hotel was by a long way the lowest quality, despite being in the higher cost bracket. A few observations: Buffet food is poor with stale breads, limited selection, limited options (even of Thai food), and low quality cuts of meat. Service stations are understaffed, for example I had to find and then wait for a chef to find a lighter to prepare some stir fried vegetables at evening buffet in the ”J's” restaurant. The food would be overpriced if good, at this quality it is highly disappointing. Restaurant staff are undertrained, and do not complete basic jobs e.g. laying cutlery, cleaning away after guests have left the restaurant, checking on drinks refills. Incorrect bills were presented including charging for bottles instead of glasses of wine. On two occasions we noticed food dropped onto the floor remaining there with ants / insects for the whole of our stay over 1 hour and not being cleaned. The pool area has limited seating and hotel patrons wake early to 'reserve' with towels they have kept from the day before. If you wish to sit by the pool I suggest you wake at 7am to reserve your space. The rooms are updated, clean and well maintained. But there is limited hot water which is very variable. The beach is clean, beautiful and the sea is as good as you will find in Phuket. Unfortunately we stayed through the New Year break and the staff did not remove the tables and chairs from the party for nearly a whole day. Maybe excusable, but the plates of food left to rot on the beach for 12+ hours was for sure not acceptable. I'm including a photo of the toaster as an example of the training / management gaps in this property. For three days there was disgusting melted cheese inside the toaster. I pointed out each morning to the staff but they did not take action. Leaving the property was a good example of the gaps here. I asked for a taxi to be booked (it was not offered), and waited for 10 minutes. After 10 minutes I checked with concierge to be told that they had ”told someone else”. As with many of the gaps in this property there is no chain of command, and staff are not clear on their roles. Finally and not 100% relevant to this review, but we attended the New Year beach party. It was a very funny farce. The MC/DJ appeared to be extremely drunk throughout the night, it rained for 30 minutes - there was no plan for rain - guests sat under their napkins - the buffet food became wet and sodden. The food itself was very poor indeed. The entertainment was two dancers and a miming cabaret act, plus the fire show that happens on every week in the hotel. For $200USD per head, I would not recommend attending an event at this hotel under any circ

Overall is good. Food and staff are nice. Facilities are well maintained. However the housekeeping is required for an improvement. We completed an online survey pre check in including the choice of the bedding. We asked for a duvet with satin cover (one of the options), however, the size of duvet is much bigger than the duvet. It looks weird….

Very comfortable and welcoming stay by the hotel staff with great smiles. Room was clean and comfortable, with strong air conditioning. We could borrow beach/pool towel to bring to their private beach and pool. Pool water is changed in the money and clean. Only thing to improve, in my opinion, would be the breakfast being alfresco, it invited a lot of flies and birds flying in/out, and utensils were not the cleanest. Hygiene of breakfast could be better due to this / try to add better food cover-ups.

Nice hotel tucked away from busy bustling part of Phuket. Shuttle service is provided to bring guests out to beach or boat avenue. There's a few nice cafes and restaurant around boat avenue areas. Staff are attentive and always helpful to provide guidance on where to go, what to do. Definitely worth coming back for another stay :) Special call-out to some of the hotel staff - Kig on her friendliness, Cee for his great recommendation for local cuisine and Tangkwa, Big, Num, Baitoey for showing great hospitality. They simply and always put customers in their thoughts and ensured we have a great stay! Thanks for making this a memorable trip for me.

Saii Laguna hotel is located in Laguna Phuket.when arrive,the staffs are welcome us warmly,attentive and serve us welcome drink.room is big,beautiful and comfortable.can view beautiful garden lake from our room.we enjoy the free high tea in the decorated room near to the lobby.swimming pools are big,clean and can view beautiful sunset.we do provide free boat to the canal village ,we enjoying our dinner where .after dinner do some shopping and back to hotel with boat.overall,Saii Laguna Phuket is beautiful and huge resort.Will stay again next time if come to Phuket again.

My experience at Sole Mio Clinic, nestled within Sole Mio Boutique Hotel & Wellness, was truly rejuvenating. The clinic offered a variety of treatments and services aimed at promoting overall well-being. From relaxing spa treatments to informative consultations, every aspect of my visit was tailored to my needs. If you're seeking a tranquil getaway that focuses on health and relaxation, look no further than Sole Mio.

Stayed for 8 nights in this hotel with my wife. Excellent hotel overall. Very clean indeed, staff very helpful and nothing is too much trouble. They open doors for you as you enter reception, take you bags to your room, help sort car / moped hire etc, The room was very clean and well appointed. Bath and beach towels are provided and they change these as frequently a you need. They also provide all the usual essentials including shower gel, shampoo, toilet paper, bottled water every day. Kettle, hob, large sink and basic utensils, glasses, cups etc were all provided. Also an iron and ironing board as well as a clothes drying stand. The big kitchen sink is easily bug enough to do clothes washing in. Room service was excellent each day. Balcony size on normal rooms was slightly small, especially as was shared with two large air conditioning units (all balconies appear the same) so this made the balcony cramped, noisy and hot when air conditioning was on. Breakfast was provided in the adjoining restaurant. This was excellent offering fresh hot and cold food, eggs made to your liking (fried, scrambled, omelettes, etc), bacon, sausages, fruit, bread, croissants, etc etc. Seemed to have everything included plentiful supply of juices, coffee, tea, etc. Most things self-service but the staff were on hand to help and to clear used dished. The location of the hotel means it is a 15 minute to the beach and 15 minutes to the main restaurant area known as Boat Avenue. Fortunately the hotel runs a shuttle bus service twice an hour to both locations and back until 9.10pm. Would be nice if slightly later coming back from Boat Avenue, but taxis and tuk-tuks were on hand although these aren't the cheapest. The main local beach is Bang Tao beach. This is lovely. Very clean (as everywhere seems to be here), soft white sand, gentle shelving into the water with no stones or rocks. Shame about sea lice the bite / sting in the water but they are everywhere in this part of the world depending on time of year and they are a very minor irritation. Also good availability of sun-beds as well as beverages from the beach shacks. Lots of fresh water showers and there is parking next to the beach as well as toilets. Boat Avenue has plenty of nice restaurants - see my other reviews if you want to see where we went and what we thoughts. Lots to choose from. Most restaurants seem to slow down food service after 9.30pm and this is not a clubby resort. Was just right for us though as there were plenty of bars and some with live music (check out The Mexican bar and restaurant). Wine is not cheap here and starts around £30 a bottle - although some could be found around £25. We stuck to beer with dinner. There is also a handy large supermarket selling everything you could need and is right by taxi station and open until 10pm. Final top tip about this area is to visit on a Friday night if you can as the street market is great with street food and live music. Easy to hire cars and

I enjoyed my stay in this new resort.The room size is just right, breakfast buffet is sufficient, the llteo clean swimming pools give you such a relaxing time, never too busy.The beach club Nora chimes in some chill out music vibes whilst you rest on a very clean and quiet beach. Fantastic front desk approach ,friendly attitude and I got 2 complimentary cocktails, so this resort really met my expectations! The only drawback I could see is the lack of plug ins next to the bed and a bit of s struggle to lock the balcony window.

We had an incredible stay at Amanpuri. We made sure to stay at the end of the season before the annual closure of the hotel. Communication pre and during our stay was flawless and the staff really made sure everything was prepared for our arrival. We had a beautiful Partial Sea View Pavilion which was in reality fully facing the sea and beautifully appointed. The Pavilions are in perfect condition and feel simple but luxurious just as you are expecting from an Aman hotel. People that find the rooms outdated and simple, clearly do not understand why one stays at Amanpuri. The room offers all modern amenities should you need them, but I honestly cannot remember when I last turned on the TV on a holiday stay. The entire property constantly kept in perfect condition. You mostly have the beach or pool or gym to yourself. The only time you really see all other guests is during meal times. All food and drinks was excellent, housekeeping was excellent, beach service was mostly perfect. We had one day where the service at the beach felt a bit lacklustre but it is forgivable. Every moment you spend at Amanpuri you have to remind yourself that this place really exists and you are really there. It is that beautiful. If there wouldn’t be that many Aman hotels to explore we would come back again and again and again.

We stayed at 1BDR pool villa, and happy to have Gam as our butler. She is sweet and taking great care to us like friend. We enjoyed the buffet breakfast everyday, we love the variety and taste of food, especially the thai soup noddles! We had Tea and Happy Hour in The Club. We loved the snacks and drink in HH more(maybe we are not sweet favour), choice of snacks is not as much as other IC, but are signature. Choice of drinks served alcohol lover~ Staff are cheerful, no matter who you met in the resort. Buildings are beautiful and remarkable! We slept very good for 3 nights with cosy beds and good room temperature, almost no mosquitoes disturbed . only minor cons to remarks: 1. floor in bathroom area is slippery even it is dry, a bit dangerous. 2. temperature of fridge is too high, drink is not cold enough. To conclude, I will certainly back to IC if I revisit Phuket :)