Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.4/10
Amazing
GGuest UserExcellent hotel, enjoyed everything. It's clean and well-equipped for long stays. The only minor detail is that the pool isn't very deep.
Any services I needed were handled within 5 minutes, using any convenient communication method.
The nearby beach always had waves. I'm not sure if this is seasonal, but if it's a concern for you, I recommend checking specific information about the coast.
Hotel near Nai Harn Beach, Phuket 1% of visitors choose this area
Price per night from:SAR 415
9.3/10
Great
GGuest UserThis stay far exceeded my expectations, highly recommended! The staff were warm and polite, check-in and check-out were very quick, and they patiently answered all my questions. The room was spotless, the bedding soft and comfortable, and the soundproofing was excellent, making for a very quiet night and a high-quality rest. The bathroom had a wet and dry separation, comprehensive toiletries, and stable hot water. Breakfast offered a rich variety and tasted great.
AAnonymous UserThis hotel is close to the airport. I was arriving late and wanted something nearby, so I was torn between the JW Marriott and Pullman. Initially, I planned to stay just one night as a transit, but then decided against Racha due to the rainy season and rough seas, and just booked two nights at the Renaissance instead! It completely exceeded my expectations.
Service!
The Renaissance's service is truly exceptional! From check-in, the staff were incredibly friendly and proactive. Their well-trained, yet familiar and warm smiles and greetings made us feel very comfortable. The room had handwritten mirror art, a handwritten welcome letter, and we even received small handwritten gifts at the restaurant. Especially by the pool, a staff member literally ran over to set up our sun loungers, immediately brought cold drinks, and handed us towels – so enthusiastic and attentive! [Thumbs up][Thumbs up]
Room
The room was very, very spacious. We booked a standard room, and it comfortably accommodated two adults and two children. There was a sofa that could be converted into a bed, and the bathroom was also large. The room even had a balcony. It was very quiet for sleeping, with no airplane noise at all. The soundproofing was excellent, and we slept wonderfully.
Dining
The breakfast was abundant! The fried rice with chickpea curry was so delicious, I couldn't stop eating it. For dinner, there's a famous Thai restaurant with a great ambiance, and the mango sticky rice was tasty.
Overall, it wasn't crowded at all – it offered that perfectly unhurried, comfortable, and suitable vacation vibe! It's ideal for those who dislike crowds and prefer a pure, quiet, and relaxing hotel-centric holiday!
Hotel near Mai Kao Beach, Phuket 2.1% of visitors choose this area
Price per night from:SAR 561
9.2/10
Great
IimjennywThe staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service.
Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately.
The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip.
The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak.
The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!
TTania salI had a wonderful stay at Graceland Resort—I can’t be any happier. I arrived pretty late at night, and all I asked for was a nice, quiet room. The front desk lady Jenny at that time of night was incredibly considerate and sweet .She upgraded me to a pool room, and I truly appreciate that.
Also, there was a lovely cleaning lady Kanyakorn who cleaned me room every day and was very attentive and pleasant , she let me borrowed the iron exceptionally longer period of time😅Overall, I felt taken care of and very welcomed. The service and hospitality were excellent.
The breakfast was okay—I’d rate it about 6.7 out of 10—but the hotel itself is beautiful. It has a couple of pools and it’s right on the beach, with many restaurants around. Hotel got a small gym as well which is good enough for few days workout and oh yes they offer complimentary half an hour morning trainings as well which was nice . I also remember a v kind gesture from them i ordered late night food and they forgot to deliver to bring and on being reminded the food and beverage manager felt terribly sorry and wanted to send free meal next day which wasn’t needed for me so I declined politely but they were so sweet they still ended up sending a fruit platter to room.In all , with such great hospitality, I would definitely come back to the hotel. Customer service was awfully wonderful.
Hotel near Patong Beach, Phuket 22% of visitors choose this area
Price per night from:SAR 240
8.9/10
Very Good
SSvetlana MelExcellent hotel. Very green with beautiful, compact grounds. All the staff are very friendly. Room cleaning is top-notch. Breakfasts are wonderful.
There's a scheduled tuk-tuk service to the beach.
They also provide scheduled transfers to Boat Avenue (where you'll find plenty of cafes, restaurants, shops, and Villa Market), but you need to book in advance.
About a 7-10 minute walk to the left of the hotel, there's a 7/11 convenience store and a currency exchange office.
Overall, the hotel is great. We'll be back.
There's some construction nearby, but it doesn't significantly bother guests.
GGuest UserCelebrating our anniversary with a relaxing trip to Thailand, we booked four hotels, and this was our second. Currently, I'm at the third, Banyan Tree, and already missing the excellent experience at Hyatt. The hotel staff were incredibly efficient in their communication, the room was perfect, and the soundproofing was great. My husband had to work one morning and couldn't join me for breakfast, so I went to the restaurant and spoke with a staff member who very readily arranged for breakfast to be delivered to our room. The next day, when I went for breakfast, they even recognized me and asked if I'd like the same service again. Such service is truly invaluable. In contrast, at Banyan Tree, I had to ask five different people just to get a takeaway breakfast – the difference is huge! The hotel's free activities were also very well thought out and abundant. My husband and I tried Muay Thai, and I initially thought it would be a casual session, but the instructor was incredibly serious, and we were exhausted, haha. All in all, it's an absolutely superb hotel, and we'll definitely be back!
Hotel near Kamala Beach, Phuket 1.6% of visitors choose this area
Price per night from:SAR 467
8.6/10
Very Good
GGuest UserFantastic! While the location is a bit off the beaten path, it's absolutely perfect for kids! They really don't care about visiting attractions or shopping; the hotel's kids' club and pool were more than enough to keep them happy! It was an ideal spot for a relaxing last two days in Phuket. We just lounged around and played at the hotel. The beach here is beautiful too, though the waves were too strong to really enjoy playing in the sand. On our last morning, we had an early flight and couldn't make breakfast, but the hotel offered a breakfast takeaway service! So thoughtful! Oh, and there's a lovely lady at the front desk who speaks Chinese! Nice! The porter who helped with our luggage was also super friendly! We even saw a rainbow the day we arrived, and stars at night! Absolutely wonderful!
Hotel near Mai Kao Beach, Phuket 2.1% of visitors choose this area
Price per night from:SAR 397
7.9/10
Good
GGuest UserSpectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing.
Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.
JJacquesChenOverall, I had a pleasant stay at Sunset Beach Resort. The facilities are a bit dated, but they are well maintained, which I truly appreciate. You can tell the resort takes good care of what it has.
The location is generally fine, though the beach directly in front of the resort isn’t the best. Patong Beach is about a 300+ meter walk away, which is manageable, just something to note for guests who expect a beachfront swimming spot.
The only part that slightly affected our experience was the shuttle service — not a big issue, but a memorable one. On 1 February, around 5:30 PM, we informed the front desk that we needed the 6:30 PM shuttle to Bangla Street. We even confirmed it twice and were told to sit and wait, as the staff would notify us when the shuttle arrived. We made sure they knew exactly where we were waiting.
By 7:00 PM, after no update, we went back to the front desk only to be told that the shuttle had already left. The staff apologized and admitted she had overlooked us, and arranged the next shuttle.
Nothing serious — just an unexpected extra 30 minutes of “resort relaxation time” we hadn’t planned for. 😊
Still, aside from this hiccup, the stay was comfortable, and with a bit more attention to shuttle coordination, the experience would be even better.
Hotel near Patong Beach, Phuket 22% of visitors choose this area
Price per night from:SAR 118
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