Hotels near Hunt Institute for Botanical Documentation, Pittsburgh

I was a bit upset about a simple amenity that this hotel failed to offer. I went to the front desk to ask about bottled water. There were two complimentary bottles in the room that me and my partner consumed. We wanted more water. When I asked the front desk about bottled water the lady said none was available and the gift shop has some for sale but it wasn’t open. There are no vending machines on sight either. Luckily the bar was open but that water was not filtered but I had to drink it because I had no other option. I don’t understand why they could not have given me a bottle of the complimentary water. I was even willing to pay for it. Needless to say I won’t be staying at a double tree anymore. I prefer the Marriott anyway.

Loved this place. I usually do enjoy Kimptons but not all of them nail the right combination of informality/boutiquishness and luxury. This one does. Check in staff was friendly and they had preupgraded me based on my IHG status and room request. The room was spacious, tasteful and beautifully appointed, with high end bed and bedding, fun and functional furniture and lighting and an absolutely fabulous bathroom with a freestanding tub and massive shower enclosure. Could have lived in that bathroom. The evening social hour featured a nice selection of wines and beers and a really tasty appetizer from the bar. Breakfast at the Commoner was well presented though I personally would like to see the addition of a few vegetarian items. Another positive of this Kimpton (for me) was that I asked to be on a dog-free floor and as far as I could tell I was. I never understood how allowing pets made sense in this caliber of hotel. Two minor suggestions I can think of are to supply a water bottle or two in the room (tap water came out warm and didn't taste great) and don't put decorative pillows on the beds adjacent to the sleeping pillows (unhygienic since they never get washed), Still, overall a great stay and a property I'd recommend to others.

Beautiful, spacious and a grand looking hotel! Though it’s a little old but it’s well kept and clean. Hotel lobby is located on the 25th floor. View from our room was awesome too!

We asked for city view and our room was on the 20th floor. Gorgeous view! The room was clean, everything we needed was provided at a reasonable price. The pool on the 4th floor with a view of the iconic yellow bridge was fantastic. Every staff member we spoke with was friendly and helpful, with great pointers for restaurants. The next time we go to Pittsburgh we will be staying here again.

Perfect location if you are attending an event in the North Shore area! You step outside of the hotel and are right outside of the People’s Gate for PNC Park or 10 minute walk to Lombardi. We came for a show at Stage AE & were so happy about the quick walk to and from the venue. Additionally, you can quickly walk down by the river or take a stroll into downtown. Breakfast in the morning is one of the best services I have had at an RI. The man who sets up the service is a straight hustler & makes sure everything is top tier (sausage patties were delicious). Everything was fresh and hot. If you are parking in the lot, watch out for nails. There is a construction site across the street and we left the parking lot with 2 nails in our tires. (Note we stayed Nov 2023) Just want to say Julian at the front desk was so nice! Extremely knowledgeable about the area.

I have stayed at this hotel several times in the past. The hotel and all of their staff are very friendly and very accommodating to their guests. We always stay here when coming to Pittsburgh because of the location and great staff. I am also very happy with all of their breakfast selections for their guests .

Hampton Inn Pittsburgh/Greentree I apologize in advance for the lengthy review but I needed to warn other people about this place, specially Hilton Members that time and time again bring business to the brand with our stays. If I could leave 0 star I would, this hotel left something to be desired. I really don't understand how they have 4 stars on Google, all I can think of is managment encouraging their employees, friends and families to write bogus reviews to raise their score. I really don't want to believe a Hilton brand would stoop so low but then again this hotel seem to be run by very rude and unprofessional people so I can't rule anything out. The property was old and outdated. Now I'm not super picky about things like that but when my room smells horrible and the ceiling in the bathroom on top of the tub is cracking and pieces of drywall are falling on me while showering, well that's when we have a problem. I understand a building being outdated but maintenance should never ever fall behind, especially in a Hilton brand. As a Hilton Diamond member that has stay with the brand everytime I travel domestically or internationally, this is not what I have come to expect from them. On top of that the staff was extremely unhelpful, rude and unwelcoming. They all seem like they did not want to be there and were all having the worst day according to their body language and behavior towards the guest. I was traveling with my partner and she's a god damn saint and didn't want to bother anyone or get anyone in trouble, she told me it was just a 3 nights stay and to just let it go, so I didn't say anything while we were there. Now the last drop came when we arrived home and I sat down,and went to check the receipt from the hotel(side note-I usually don't check my Hilton stay receipts till a couple days after check out, but this people did not inspired any confidence in me). I am glad I checked because there was a $267 cleaning fee attached. I immediately called the hotel but the agent said he didn't know what that cleaning fee meant so I had to call back the next day in the morning to speak with his manager Rebecca. I called the next day in the morning and asked to speak with Rebecca, they send me to her voice-mail, so I got tired of being thrown around like a god damn ball and decided to call the diamond desk. They contacted the hotel and put me through to talk to someone(this person was not the manager Rebecca, it was a front desk agent) The lady said the Cleaning Fee was for smoking. Now I was really pissed, I have ashtma and obviously do not smoke at all, and my partner does not smoke either, she doesn't even drink. I explained that it was not possible that we could have smoke in that room and asked what proved they had to make that statement and charge me a fee without even notifying me before leaving the hotel, all the lady said was that it smelled like someone smoked. I reiterated that it was not possible and she kept saying the same thing. A

Check in was easy and service was very friendly. The pool was a little dirty but warm. We weren't given any hand soap, shampoo, or bath soap for the room but had no problem getting it from the front desk when we asked. Overall we were happy with our stay and would definitely stay again.

Apparently I got put on the DO NOT RENT LIST because I checked out at 2p which my benefits as a PLATINUM ELITE MEMBER allow me to. Last year I stayed at this hotel everyday most of the year. Know the staff by name. The employee told me that the manager BRAD (who acts like we have rapport but obviously we don’t) told them put me on the do not rent list because I checked out later than 1. She said verbatim “it was closer to 2”. So mam for you wanting to utilize the benefits of spending so much money with IHG we punish you by banning you from our hotel SECRETLY so next time you return we can embarrass you in front of a lobby full of people as we kick you out our hotel and make you look like a bad customer. I’ve worked in hotels all my life I’ve never seen a customer banned for late checkout especially if they are in a tier that allows it. So obviously this is more personal and I don’t appreciate that! Make me wish I could get ALL my money back I ever spent here and replace the management! Marriott hotels for my tier I’m given 4p checkout and it’s honored EVEN IF THE HOTEL IS SOLD OUT!!!!! If you stay here it’s better if you’re not a rewards member and it’s better if you don’t come more than one time. If you start building relationships that place will screw you over. Needs new management Anyway. Most of the housekeeping staff are on drugs and you can tell and obviously they tell the manager what to do he doesn’t tell them what to do. Because you put someone on the do not rent list for leaving late means you must be scared your housekeeping won’t clean or something which means you don’t actually run the hotel. They treat non members better than members. I would never run a hotel like this.

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene