Hotels near South Side Slopes, Pittsburgh

This is the first and only time I've written a review of a Marriott. I'm doing so because it was that bad. Literally, THAT BAD. To start, I am a Platinum member for many years. So I am very used to very good service at Marriotts. Today, it was the exact opposite. This weekend, Taylor Swift was in town. This made things busy at this hotel. And hectic. And full. And also, most notably, not a surprise. Taylor has been coming to Pittsburgh for almost a year. However, this large hotel seemed confused, confounded and dazed at the number of paid guests who showed up today. They left a very inexperienced ”supervisor” in charge of the hotel and the result was a cluster. This was likely their busiest weekend of 2023 so an actual manager and extra housekeeping staff would have been appropriate. Neither were in place. We tried to check in at 230, which as a Platinum member would never be an issue anywhere. Here, they said they had no rooms. They suggested we get ready for the concert in the lobby bathroom. Yes, of the hotel. So, we did that. We did it with no apology, no emotion, literally zero human communication that recognized what a mess this was. We paid for a suite, but instead got ready in a communal bathroom with hundreds of other misplaced guests. At midnight, we returned to the hotel and tried to get a key for the second room we had already paid for. We were yelled at to get in the regular line, as no Marriott Elite service was available. When I asked what the rate would be since they were checking us in well after midnight, ”Chris” sneered and said he wasn't ”in the mood” as he had already been yelled at today. I'm sure he had been, and that part stinks for him. At 1AM, there was still a line out the door of people trying to check in for rooms they paid for starting hours ago. This hotel is to be avoided. Go to one of the hotels across the street.

The room is small, but the facilities are very complete, there is a small refrigerator, the heating is very good! ! There is a parking lot next to the hotel, the kind of valet parking, it feels very casual, but it is very cheap, 6 knives a night. There are also two garages, one 18-knife one night, one 10-knife one night, the environment is not bad... next to 711, there are subways, there are small supermarkets.

I was a bit upset about a simple amenity that this hotel failed to offer. I went to the front desk to ask about bottled water. There were two complimentary bottles in the room that me and my partner consumed. We wanted more water. When I asked the front desk about bottled water the lady said none was available and the gift shop has some for sale but it wasn’t open. There are no vending machines on sight either. Luckily the bar was open but that water was not filtered but I had to drink it because I had no other option. I don’t understand why they could not have given me a bottle of the complimentary water. I was even willing to pay for it. Needless to say I won’t be staying at a double tree anymore. I prefer the Marriott anyway.

The hotel itself is good, the location is in the city center, it is very convenient to walk around and eat. Parking can stop at the parking building across the road, but the hotel charges $30 a day for the night, the parking lot price is $28 overnight, but the second day when I left, I charged $12, I suggest you go directly to the parking lot. In addition, when booking, it is said that breakfast is included, but the order that is ultimately generated does not include breakfast. I hope that Trip.com can be consistent in this regard.

The location is particularly good. If the weather is good, I feel that I can walk to most places. I can go straight to lyft and get cheap. Pittsburgh has bad traffic. In this place, it is more worry-free to drive others than to drive. I feel that the service is very good, but the first The shortcoming of the tripartite reservation is that a lot of services can't be enjoyed. If you apply for a member directly, you will have more free services. If you go online, you only have free low-speed traffic. If you are at high speed, you can reduce 10 knives, which is 5 knives per day. Not expensive! The lobby is really good! There is a free apple at the front desk and a variety of fruit soaking water every day! The room is a bit small, the air conditioning is very good, the water pressure is also very good, the bed is very comfortable! But Ctrip is really cheap, and the US website has a tax of more than 10%!

Loved this place. I usually do enjoy Kimptons but not all of them nail the right combination of informality/boutiquishness and luxury. This one does. Check in staff was friendly and they had preupgraded me based on my IHG status and room request. The room was spacious, tasteful and beautifully appointed, with high end bed and bedding, fun and functional furniture and lighting and an absolutely fabulous bathroom with a freestanding tub and massive shower enclosure. Could have lived in that bathroom. The evening social hour featured a nice selection of wines and beers and a really tasty appetizer from the bar. Breakfast at the Commoner was well presented though I personally would like to see the addition of a few vegetarian items. Another positive of this Kimpton (for me) was that I asked to be on a dog-free floor and as far as I could tell I was. I never understood how allowing pets made sense in this caliber of hotel. Two minor suggestions I can think of are to supply a water bottle or two in the room (tap water came out warm and didn't taste great) and don't put decorative pillows on the beds adjacent to the sleeping pillows (unhygienic since they never get washed), Still, overall a great stay and a property I'd recommend to others.

Beautiful, spacious and a grand looking hotel! Though it’s a little old but it’s well kept and clean. Hotel lobby is located on the 25th floor. View from our room was awesome too!

I've stayed here more than a dozen times, and this hotel has a lot going for it: friendly staff, great location, cool building, nice gym and amenities, it's absolutely failed in one area each and every single time: housekeeping. Whoever is in charge of the housekeeping here needs to be replaced. The biggest problem is them just ignoring you. I've gone out for the whole day, just to come back to an untouched room - there's even times where I've asked, even begged at times, for them to clean my room, only to come back to dirty towels on the floor and an unmade bed every time. They simply refuse to do to it, despite promising me to my face that they would. I don't think I've ever come back to my room and it was made up. It's almost like housekeeping here is completely non-existent. Here are some more housekeeping failures: - I've checked into a room before, only to find a bunch of dirty towels from the previous guest hanging on the back of the door and on the bathroom floor. - The supplied body wash and shampoo is almost always empty. - I asked for an extra blanket, only for housekeeping to tell me: no, they don't do that. - I've asked for my towels to be refreshed while out, only to come back to a pile of new towels on the floor inside my room. - The bathroom showers are not thoroughly cleaned, and a lot of times, pretty gross. - They never refill the coffee or the cups. (I'm not kidding, I bring my own cup and pods now). A hotel charging upwards of $500 a night should not have these issues. For that, I expect my bed made and new towels daily. Is that too much to ask for? At the Industrialist, it absolutely seems to be. Whoever is in charge of housekeeping sucks big time. I'm sure they'll post the usual: thank you for bringing this to our attention. We'll do better. But I can promise you they won't. I've been told that by the hotel in person, many times, only to have them fail the very same day. Also, just want to point out, as much as I despise the lack of housekeeping here, the attached bar, staff, and location make me put up with it. They do great, but their housekeeping is horrible.

I need a lost and found email address in the hotel. When I found something missing, I called the hotel several times. A lady left her email address, but after sending it twice, there has been no reply. I hope they can provide an official email address. I want to try and see if I can find it.