Hotels near Mayan Treasures, Playa del Carmen

We enjoyed our one night stay in Playa del Carmen and we were glad to have chosen this place. Our room was spacious, very clean and had modern furnishings. We booked our room to include a free breakfast (from the healthy cafe/shop next door) but it wasn't worth what we paid; small cup of coffee, 2 pieces of toast and a few small pieces of fruit. However, the hotel has an excellent location - close to the beach, shopping, restaurants and night life. As well, the hot tub on the balcony was amazing and we will definitely come back and book with Soho Playa Hotel again!....minus the free ”breakfast.”

Hotel location is very good, shopping street is close by, five minutes walk to the beach, it can be said to be quiet in the middle of trouble, has been recommended to friends, the partition of the balcony is best frosted isolation If the requirements for western food are not so high, this buffet breakfast is still okay. The waiter is very nice. I will take the initiative to ask you for drinks and coffee, and I will take it for you. Of course, I can also take it myself. I love western breakfast so it feels very much satisfaction

I’m not sure why the low review on this hotel. I actually slept better here as compared to the resort I’m at Grand Riviera Princess. I took my parents here for a night to shop at their popular 5th St (which is so freaking expensive- more expensive than the resort merchandise). I booked online and the system suggested the Master Suite since there’s 3 of us. To my surprise…. MASTER SUITE is literally 3 rooms!!!! I actually went downstairs to ask if they made a mistake. I only paid a total of $103!!!!! They gave us Room 210 - which includes 211 and 212!!!!? 210- 2 queen beds 211 - sofa bed with dining table (think of it like a living room) 212- 2 queen beds It was so clean and the bed sheets, pillows and blankets are all oh so comfortable. Since we only stayed for a night- I couldn’t comment on other amenities except it’s the best sleep I’ve ever had since landing in Mexico.

I would not recommend this hotel. There was no water supply in the room and electricity supply in the communal area (which means no lift) for our last night of stay. We have to carry our heavy luggage down the stairs at check out. Receptionist promised to refund the money for the last night, but our booking agent said the hotel is not reachable as they never reply to phone calls or emails, so our refund request is still on hold. The hotel committed to proceed with our refund immediately but obviously this is not the case. I am really disappointed with my stay.

Amazing Exceptional location, the staff is very pleasant and smiling. The meals are of remarkable quality!

This is a very nice small hotel with extraordinary service. We stay here every time we are in Playa del Carmen. You feel so comfortable in this place, that you really feel like home. This was our fifth time and we stayed for 8 days. The hotel is excellently located 5 minutes walk from the beach and two blocks from la Quinta Avenida, that is the heart of Playa del Carmen, full of restaurants, bars and cafes, but despite this, the hotel is very quiet and the environment is very relaxed. And this place is cheap when you consider the prices in Playa del Carmen. We strongly recommend it!

I made a reservation for my family while they were visiting Mexico and on the email it stated that they would have until 3 am to check in. They were at a wedding in another town and could not check in until later because of the distance. Since it was already midnight and they knew they were an hour away they called the hotel numerous times because Wyndham states that you can make special arrangements with the hotel directly if you plan to check in late. No one ever answered! No big deal they will be there before 3am. They ended up getting a flat tire and it took forever to get help to fix it. Again, visiting from another Country. No one ever answered the front desk again. I called Wyndham directly and they tried calling…no one answered. My family gets there at 3:10am and are turned away and refused! Again, reservations already made for 2 rooms. They have been through a lot and stuck. The reservation department said they could not help me but to call in the morning and speak to Wyndham customer service directly. Ok, but what about my family? Luckily they found a nearby random hotel and just checked in. They have an elderly lady with them with health issues and had to deal with someone that first off never even answered at the front desk at all from 12am-3am. Not even when Wyndham reservations called. I’m sure this place is nice but I’m just annoyed because I’ve been to enough hotels all over the place to know that accommodations can be made. I’m just going to stick to Hiltons.

I don’t even know where to start. Residence Inn at Marriot Playa Del Carmen has to be on of my pleasant hotel experiences ever. Starting from the positive vibe you feel as soon as you enter the premises all the way to when you checkout, they make you feel like a truly valued guest. Staff Everyone keeps smiling at you and they always try their best to accommodate your requests. Willy(security) was always there to assist whenever we arrived at the hotel. He was very professional and knowledgeable of the area, so he could put you on the right track regardless of which destination you were trying to get to. Gabriela (front desk) was super pleasant to work with during our check-in, when we had to extend our stay and every others time we had to request assistance from her. She always had a smile on her face and truly made us feel welcome. Cleanness The hotel appears to be brand new, with modern amenities and great décor. They keep all the common areas squeaky clean. I had to work from my room, so oftentimes when Domingo and Paulina came by to clean the room, I was in the middle of a meeting, but they never gave up on me and kept coming back until they made sure my room was clean on daily basis. Amenities Considering it is a hotel, they have an amazing gym and rooftop pool. I was hesitant about working out there at first when I made a reservation, but after seeing the equipment, size and clean environment they have at the gym, I actually looked forward to working out in the mornings. Food They serve decent breakfast(included) in the mornings between 7 to 10 am. They also have a specious dining area, so you will never have an issue finding a table. Waiters are also amazing, they try everything they can to make sure you have a pleasant dining experience. Thank you for an amazing experience, we will be back!

Really lovely stay with especially friendly staff in the restaurant. Gorgeous resort with two beaches and nice pools - the food at the hotel restaurant is excellent so we ate there happily every night.