Porto

Hotels near Palacete dos Pestanas, Porto

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Palacete dos Pestanas

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Room Select Porto
Room Select PortoRoom Select Porto
0.09km from Palacete dos Pestanas
Located in Porto (Centro / Baixa), room Select Porto is within a 15-minute walk of Livraria Lello and Porto City Hall. This hotel is 1.3 mi (2.2 km) from Porto Historic Center and 1.2 mi (1.9 km) from Ribeira Square. Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access. Grab a bite from the snack bar/deli serving guests of room Select Porto. Buffet breakfasts are available daily for a fee. Featured amenities include a computer station, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 43 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2023.09.18
I asked a room in high floor and it was really like that, the view was excellent and with much silence. Something small the biggest was the shower but for 4 nights without problem. There was water and two pompons in the refrigerator as welcome. The comfortable bed. All clean every day. Very functional hotel: WIFI very well and enough bottles to thank you. Just breakfast, with very rich cakes is what changed every day. The rest was always the same. The coffee improved. The hotel is located in the centre and near the Picaría street with various bars and dining sites.
Very Good
26 review
4.2/5
Price from
INR 16,608
per night
Check Availability
Hotel Porto Interface Trindade by Kavia
Hotel Porto Interface Trindade by KaviaHotel Porto Interface Trindade by Kavia
0.18km from Palacete dos Pestanas
With a stay at Hotel Porto Interface Trindade By Kavia, you'll be centrally located in Porto, just a 5-minute walk from Porto City Hall and 11 minutes by foot from Livraria Lello. This hotel is 0.8 mi (1.2 km) from Porto Cathedral and 1.1 mi (1.8 km) from Porto Historic Center. Continental breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk and an elevator. Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

AAnonymous User 2024.02.13
Not a good experience. The hotel I arrived at around 13:00 had no room. I was asked to store my luggage and then went out for a walk. Fortunately, taxis in Porto were cheap, so I took a taxi to Louis Bridge for only three yuan. For February, the quilt in the room was very thin and I woke up from the cold in the middle of the night. The room was very small and I was placed on the first floor. There was no view. The balcony was too small for one person to stand on. The girl at the front desk looked ugly... I would not recommend this hotel.
Very Good
94 review
4.0/5
Price from
INR 9,171
per night
Check Availability
Wot Porto
Wot PortoWot Porto
0.43km from Palacete dos Pestanas
With a stay at WOT Porto, you'll be centrally located in Porto, within a 5-minute drive of Porto Historic Center and Nossa Senhora da Serra do Pilar Church. This hotel is 1.5 mi (2.5 km) from Ribeira Square and 0.8 mi (1.3 km) from Porto City Hall. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a television in a common area. A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Make yourself at home in one of the 38 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and blackout drapes/curtains.

정규숙 2023.11.02
It's a bit of a walk up a rocky slope from the train station, but it's close, about 10 to 12 minutes away. If the carrier is heavy, it may be a bit difficult. It's about 5 to 10 minutes away from major hot spots, and it's small and clean. The wooden floor in the room and the tile floor in the bathroom were clean and nice to the touch, so I walked around barefoot. I was very tired at the end of the trip, but I quickly felt relieved after three warm showers. The welcome drink and homemade crepes for breakfast were also fun. The friendly female staff member gave me some recipes and gave my son a thumbs up, saying he looked like a professional chef. The bright smiles and greetings of the counter and restaurant staff are also impressive. It was a double room, and there was an extra bed similar to a sofa near the entrance, so I used it as both a bed and a sofa. I'm not sensitive to sound, so I think I could hear the sound of wheels rolling on the stone floor and the sound of rain all night long. I found this place in a hurry while traveling, and it was the cheapest with breakfast included, so I was most satisfied with the accommodations I stayed for 13 days. I've never written a review before, so I'm writing this review~
40 review
3.9/5
Price from
INR 8,015
per night
Check Availability
Mercure Porto Centro Santa Catarina
Mercure Porto Centro Santa CatarinaMercure Porto Centro Santa Catarina
0.96km from Palacete dos Pestanas
A stay at Mercure Porto Centro Santa Catarina places you in the heart of Porto, within a 10-minute walk of Porto Cathedral and Dom Luis I Bridge. This upscale hotel is 0.4 mi (0.7 km) from Livraria Lello and 0.5 mi (0.8 km) from Porto City Hall. Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Grab a bite to eat at A BICICLETA, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Porto? This hotel has 2260 square feet (210 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 147 guestrooms featuring minibars. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

GGuest User 2023.07.10
Personnel sympathique et souriant, hôtel idéalement placé pour commencer des balades des quartiers historiques de Porto. Arrêt de bus à moins de 100m , le métro à 500m et pareil pour le funiculaire pour redescendre sur le pont Dom Luis. Points négatifs, les chambres manquent un peu d'insonorisation avec des voisins bruyants et le service des chambres est variable: il restait des capsules usagées dans la machine à café des précédents utilisateurs, la boite à mouchoir presque vide et il a fallu 2 jours pour la remplacer une fois terminée et la carafe d'eau, une fois vide, 2 jours avant qu'elle ne soit rechargée... c'est des ”détails” mais on est dans un 4 étoiles !
Excellent
129 review
4.3/5
Price from
INR 12,937
per night
Check Availability
Hotel Premium Porto Downtown
Hotel Premium Porto DowntownHotel Premium Porto Downtown
1.08km from Palacete dos Pestanas
Hotel Premium Porto Downtown provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Start your day stress-free at Hotel Premium Porto Downtown as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

GGuest User 2024.04.20
The hotel service was incredible, very good breakfast, the room was super good, the bed super comfortable and the bathroom was large. It is very well located. I walked everywhere and it didn't take long.
Excellent
77 review
4.5/5
Price from
INR 13,338
per night
Check Availability
The Central House Porto Ribeira
The Central House Porto RibeiraThe Central House Porto Ribeira
1.35km from Palacete dos Pestanas
With a stay at The Central House Porto Ribeira - Hostel in Porto (Centro / Baixa), you'll be steps from Ribeira Square and 4 minutes by foot from Porto Historic Center. This hostel is 0.3 mi (0.5 km) from Porto Cathedral and 0.4 mi (0.7 km) from Dom Luis I Bridge. Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a communal living room. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Make yourself at home in one of the 22 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

GGuest User 2023.08.17
The hotel is located in a very good state of the city and is very new. The hotel is very helpful, careful and pleasant! Some basic services are paid as a shower towel or a slipper.
Excellent
45 review
4.4/5
Price from
INR 1,936
per night
Check Availability
HF FÉNIX PORTO
HF FÉNIX PORTOHF FÉNIX PORTO
1.58km from Palacete dos Pestanas
With a stay at HF Fénix Porto, you'll be centrally located in Porto, within a 5-minute drive of Casa da Musica and Livraria Lello. This upscale hotel is 1.9 mi (3 km) from Ribeira Square and 2 mi (3.3 km) from Porto Historic Center. Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge). This hotel also features a television in a common area, tour/ticket assistance, and a vending machine. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite. Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.

逛一条随机的街 2023.01.01
The location is convenient, and it is convenient to take a taxi to various attractions and restaurants (Taxi is very cheap in Portugal). The check-in is fast, the service is very good, and the room is very clean and comfortable, because there are three single beds in the triple room, if there are three people, it will be better than only A room with a double bed or an extra bed is much more comfortable. The only small downside is that the sound insulation is not particularly good.
Excellent
49 review
4.3/5
Price from
INR 10,364
per night
Check Availability
Hilton Porto Gaia
Hilton Porto GaiaHilton Porto Gaia
2.05km from Palacete dos Pestanas
Overlooking the rooftops of Porto, our hotel is in the historical center of Gaia. A short walk from the Douro River, we are within 15 minutes of WOW Porto – World of Wine, the Alfandega Congress Center, and Vila Nova de Gaia-Devesas train station. Our wellness center features a relaxing spa while our 2,000 sq. m. event space is ready to host any function.

GGuest User 2023.05.27
Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.
Outstanding
105 review
4.8/5
Price from
INR 15,522
per night
Check Availability
Portus Cale Hotel
Portus Cale HotelPortus Cale Hotel
2.14km from Palacete dos Pestanas
Located in Porto (Boavista), Portus Cale Hotel is within a 10-minute walk of Casa da Musica and Boavista Square. This 4-star hotel is 1.3 mi (2.2 km) from Crystal Palace Gardens and 1.8 mi (2.9 km) from Serralves Museum of Contemporary Art. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting (surcharge). Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 73 guestrooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

GGuest User 2023.08.07
We really loved this hotel. The rooms and washrooms were spacious and well kept. The mini fridge was stocked and well priced. There is a mall in short walking distance and some great restaurants. We would have preferred to stay closer to the downtown area however the taxi ride was only 10 euro so it wasn’t too costly and the hotel really was beautiful.
Very Good
54 review
4.2/5
Price from
INR 7,472
per night
Check Availability
Rubens Hotels & Spa
Rubens Hotels & SpaRubens Hotels & Spa
2.35km from Palacete dos Pestanas
With a stay at Rubens Hotels & SPA, you'll be centrally located in Vila Nova de Gaia, within a 5-minute drive of Porto Historic Center and Porto Cathedral. This hotel is 0.6 mi (0.9 km) from Dom Luis I Bridge and 2.2 mi (3.5 km) from Ribeira Square. Take advantage of recreation opportunities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite. Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

2023.09.14
Outdoor pool for hot days amazing, restaurant with tasty food and drinks. we bought a boat trip to the 7 bridges, the reception arranged the trip for us. room very clean, we stayed for 4 days and the room was already clean when we arrived
49 review
3.9/5
Price from
INR 14,141
per night
Check Availability
See all Hotels near Palacete dos Pestanas

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.5/5
63 review
Yotel Porto
Porto | 0.26KM from Palacete dos Pestanas
"Great stay!""Clean and tidy"
Select dates to view prices
4.2/5
65 review
Porto Trindade Hotel
Porto | 0.14KM from Palacete dos Pestanas
4.4/5
2 review
Room Select Porto Suites
Porto | 0.06KM from Palacete dos Pestanas
4.7/5
51 review
Village Aparthotel by Boa
Porto | 0.33KM from Palacete dos Pestanas
4.3/5
62 review
TURIM Oporto Hotel
Porto | 0.32KM from Palacete dos Pestanas
4.3/5
42 review
Turista Da Trindade
Porto | 0.2KM from Palacete dos Pestanas
4.4/5
51 review
Spot Apartments Trindade
Porto | 0.19KM from Palacete dos Pestanas
4.4/5
56 review
Stay Hotel Porto Centro Trindade
Porto | 0.41KM from Palacete dos Pestanas
"Great stay!""Great location"
Select dates to view prices
4.2/5
44 review
Supernova - Hostel & Café
Porto | 0.37KM from Palacete dos Pestanas
4.5/5
77 review
Acta The Clover
Porto | 0.41KM from Palacete dos Pestanas
"Great location""Great stay!"
Select dates to view prices

Latest Reviews for Porto hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGuest UserStayed here for 7 nights and was in 3 different rooms. Good News: Staff is great, especially Joanna and Marina (?) at front desk, and Paulo (?) and other bellman Overall decor is dated and needs refurbishing. Comments re: rooms… Room 234: Larger and very quiet with robe/slippers. Headboard is torn. Bathroom door in the way of toilet & bidet; need to close door to access. … Rm 232: Corner Suite. Beautiful but TOO NOISY. Despite wearing earplugs, closing double-paned windows + lowering electronic blackout shades outside bedroom window, still had trouble sleeping due to street noise (trucks, motorcycles, etc). Noise through evening and early morning hours when bins picked up. Windows need another layer to soundproof… Room 411: New side of hotel, VERY small room; no slippers/robe offered, better layout of bathroom. No view but very quiet. Bad news: For the amount charged per room (almost €200/night or more) + standard hotel tries to maintain, complimentary coffee and water should be available every day of stay, not just day #1. Beautiful view and good food from rooftop bar but VERY SLOW service. Tips: Location is by river so about 1-2 miles from city center which is uphill from hotel. Other option is to use Uber. Tram stop and supermarket conveniently located within 1-2 blocks of hotel. Can take tram toward Dom Luis Bridge to check out restaurants with great river views: Bacalhau (very small and don’t take reservations) or Vinhas d’Alho restaurant next door, takes reservations and has more outdoor seats. Overall: Wonderful, helpful and accommodating staff in lovely location but you could find better value other places, like the many ”AL” accommodations (private apartments similar to Airbnb).
Vincci Porto
Vincci Porto
Porto
Price per night from: INR 9714
4.6/5
Outstanding
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds. Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” . Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar...... I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
InterContinental Hotels Porto - Palacio Das Cardosas
InterContinental Hotels Porto - Palacio Das Cardosas
Porto
Price per night from: INR 34525
4.6/5
Outstanding
GGuest UserWow- what a great location and eclectic hotel. Staff was very welcoming, happy, energetic and went out of their way to offer directions and recommendations to restaurants. Clean room, crisp sheets, well maintained. The hotel itself is right across the street from the Cathedral and is central to so many tourist sites, restaurants and shops. We truly enjoyed our stay here and highly recommend this hotel.
Se Catedral Hotel Porto, Tapestry Collection by Hilton
Se Catedral Hotel Porto, Tapestry Collection by Hilton
Porto
Price per night from: INR 22934
4.5/5
Excellent
VVoyager22474143875Recently stayed here as part of my husbands 70th birthday, hotel kindly upgraded us to a deluxe room and there was a small cake waiting for us which was a lovely touch. The room was really lovely, only downside is that they only give you 1 free bottle of water per visit and only few pods for coffee machine which given it was a deluxe room a bit poor. However, apart from this small glitch, everything else we could not fault at the hotel. Bed was very comfortable, reception staff were very helpful in advising us on on areas to visit. Lovely continental breakfast and cooked one but not to order so on hot plates instead, local restaurants nearby which I would recomend are Solar Moinho de Vento & Meia Nau, which are both 5 mins walk away.
Chic & Basic Gravity
Chic & Basic Gravity
Porto
Price per night from: INR 17210
4.5/5
Excellent
GGuest UserEs un Alojamiento que esta pensado para robar al turista. NO es una persona. Es la empresa o quien la gestiona que armo un sistema de robo. LEAN OPINIONES EN GOOGLE POR FAVOR. Y estoy seguro que hay gente a la que le robaron pero no se dieron cuenta por no contar todo el dinero en el momento y seguir viaje. Nos dijeron que tenias que poner un cartel para que te hagan el cuarto y sino no entraban. No dejamos el cartel y cuando se denuncio el robo, y después de demor**** 3 días, nos dijeron que vieron en las cámaras que entraron a arreglar la cortina que no funcionaba. Primer punto la cortina cuando nos fuimos seguía sin funcionar. Segundo nunca nos avisaron que iban a entrar al apartamento. Tercero no nos informaron que entraron, tampoco cuando hicimos la denuncia sino después que pedimos que revisen las cámaras. Quien entra a robar con cámaras en los pasillos? de nuevo LEAN OPINIONES EN GOOGLE. Es sistemático y armado por la empresa o quien la dirige. Nos reconocieron que entraron al cuarto, cuando no lo pedimos y no nos avisaron. Parece que en Portugal se puede entrar a un departamento ocupado a hacer supuestos arreglos sin avisar a los huéspedes. No lo había escuchado nunca. Y lo mejor reconocen que entraron al cuarto, pero como dentro no hay cámaras no pueden dar fe de que nos robaron. Pero de nuevo no fuimos los únicos. En otro cuarto también entraron, abrieron las valijas pero no encontraron dinero. Y quien dice ser el manager, se hace el desentendido. Por eso sostengo que es la empresa quien tiene armado un plan de robo a los pasajero. La otra opción es que nosotros y los otros huéspedes de otros paises, nos hayamos puesto de acuerdo para hacer falsas denuncias... Eso si estaría bueno que nos expliquen como fue que denunciamos un robo sin saber que alguien había entrado al cuarto?? Tuvimos suerte parece... Porque el cuarto no se limpio, y no nos avisaron que alguien iba a entrar o entro... o sea denunciamos el robo y justo en las cámaras se ve que alguien entro... raro que no solo seamos deshonestos y perdamos tiempo de nuestras vacaciones en falsas denuncias, sino que también somos magos...
My Story Apartments Porto - Santa Catarina
My Story Apartments Porto - Santa Catarina
Porto
Price per night from: INR 9679
4.4/5
Excellent
LLululove.icecreamNew hostel w perfect position. It’s placed in the central so u don’t need to buy ticket for public transport. U can walk from the hostel to many places to visit They also nice and support if u need any help I will come back here if I go to Porto again. XD
Rosalma Hostel
Rosalma Hostel
Porto
Price per night from: INR 1263
4.4/5
Excellent
GGuest UserHemos pasado cuatro días inolvidables en una ciudad maravillosa. Elegí este hotel por las opiniones tan positivas que tenía y la verdad es que ha sido todo un acierto. La ubicación ( muy cerca a pie pero alejados del bullicio) y sobre todo las instalaciones ( un hotel creado con muy buen gusto) y el trato del personal hacen la estancia inmejorable. Gracias.Volveremos.
The Editory Garden Baixa Hotel
The Editory Garden Baixa Hotel
Porto
Price per night from: INR 12901
4.4/5
Excellent
XXIAOYUANWhat a royal style! I really like the interior design and the elevator is so interesting! Great location, walking distance to main attractions. Breakfast is good too! There is a complimentary tasting of Porto grape liqueur at the front desk and a lounge with coffee and other refreshments.
4.3/5
Excellent
LLULUAwesome accommodation experience, the core location of the Du Ruo River, the beauty and food, the hotel staff are very nice, also help me with the Taxi when I am going to book, the breakfast is also very good, the room is better, it is not small in Europe, the bathroom More big, no sense of urgency, if you come back to Porto next time, you will definitely live here again.
Descobertas Boutique Hotel by Aspasios
Descobertas Boutique Hotel by Aspasios
Porto
Price per night from: INR 13692
4.2/5
Very Good
GGuest UserI have stayed in this hotel recently for weeks on end, so I think I can write with some authority about what kind of hotel it is and what can go wrong from the customer's point of view. Perhaps the biggest issue is noise. There appears to be little soundproofing between the rooms, and it is clearly unfit for purpose. Worse still is how the noise can sometimes be dealt with. On a recent visit I had a very unpleasant experience on my first night back to the hotel. At 1am, there was a lot of noise from the room of one of my neighbours. I called reception and spoke with Claudio, the person in charge. I explained the situation and asked to change to another room. Claudio sounded sceptical and said he was going to check the room from where I said the noise seemed to be coming. I told him that I was hearing noise not from the corridor but from my room, and predicted that he might not necessarily hear anything from the corridor. He phoned me back and said: ”the weirdest thing is that I heard no noise”. I told him it wasn’t at all “weird” and reminded him of what I had said. He suggested that I move to the room next door - the other side of the room from where the noise was coming. I told him I wanted to move away from, not stay beside, the noisy room. Soon after I moved to the new room, a couple entered a neighbouring room and started to shout and argue. I spoke to Claudio again. He sounded even more impatient now, and again expressed doubt that there was any noise occurring. He told me that I could move to yet another room - but warned me: ”you will still have neighbours no matter where you go.” It was now after 2am, and I was exhausted. Claudio's badge was not visible as he walked in front of me, and so I asked him what his name was. He turned around and said ”Claudio” and then pointed to his badge and said, sarcastically, ”you can see it on my badge.” I asked him not to patronise me, that I was not stupid, and also that I did not have to be reminded that there are always neighbours in a hotel. I reminded him that, as a frequent visitor to Eurostars hotels (I had spent almost 4 of the previous 12 months living in them in and around Porto) that I had never encountered such unprofessional, patronising, rude and arrogant behaviour from a Eurostars employee or one from any other hotel. Eurostars later asked me to give an account of my stay there. I told them about the above experience. I did not receive any response from them. However, when I spoke about the incident to the manager, Marco, he told me he was aware of my complaint. His position about it was strangely ambivalent. After apologising, he qualified the apology with: “I would ask you to look at it from our point of view.” His point that we all have bad nights. True enough, but there are limits to what a customer should be expected to tolerate. Another night, after 1am, when I asked to change room again due to noise next door, another person in charge, Ruben, curtly told me I could on
Eurostars Heroismo
Eurostars Heroismo
Bonfim
Price per night from: INR 9419

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.