Portsmouth Spa Hotels

Sometimes you get annoying guests. It happens. But the front desk dealt with it swiftly and without fuss. I just asked if they had an alternative room on the same floor to ensure I could get the rest I needed, but they upgraded me and offered help to relocate my belongings. Dealt with so deftly, an unexpected classy touch. Buffet breakfast was very good, freshly served and hot. I saw some reviews to the contrary, but couldn't fault it. Nice surroundings and bar area had a nice atmosphere. Ideal location for being just a short hop away from the harbour area. VG overall experience and would definitely return. Thank you.

This hotel is looking tired and not looked after. We were on the 5th floor and it didn’t look like the foyer outside the lifts had been cleaned for some time. The bedroom had that foisty smell about it although it was clean. Always annoying when you book a double room for 2 people and have 1 bath towel and 1 hand towel left, no phone in the room so you have to trail back down to reception. Then find you have 1 teabag, again plenty available at reception but you have to trail back down again. The plus points were the staff, they were all very friendly and helpful, no complaints whatsoever. The breakfast was plentiful and good value. The reduced parking rate for the carpark was very good. We would stay again as it is very convenient but would lower our expectations for the room.

I read a few negative reviews before arriving here and I was a bit worried about how my stay would go. I have to say all of theses reviews were proved wrong. We had a really good stay. Staff were friendly and helpful and the reception staff especially were constantly working on reception, in the bar and helping clear after meals and breakfast. Our room was very clean and convenient. The only issue is the separate charge for parking. Having to pay on a machine at a hotel is unusual and unnecessary.

Nice hotel，good location，many restaurants nearby，and close to Portsmouth & Southsea station. Very nice staff，especially Hasan！Very enthusiastic and friendly！When we go back to the hotel，he always say hello to us. We feel so happy and warm. In other words，in Chinese we call it “宾至如归”. The meaning of “宾至如归” is guests feel at home. Thank you so much!

Very nice Premier Inn, plus beds were great, bathroom was lovely. We used the meal deal and the food was one of the best we have had at any Premier Inn in the UK. Lovely staff, very helpful. In a safe location with an nice walk into the town centre.

Negatives - heating was not working properly in the room and this has happened before. The breakfast is pretty basic and there seems to be a lack of staff. Positives the staff were really helpful and friendly. Big shout to the staff member in the restaurant who seemed to be working on her own, wish I had got her name and to Sam and Ellie (I think that was her name) for the room change, the smile and the understanding. I was not in a good place as I was visiting my parents who were not well and live up the road. They were empathetic and helpful and Sam made sure I was comfortable and happy and had a good night sleep.

Amazing position, great location. Maria, on reception was a 'star' -what a welcome. Friendly and professional. Treat two pots of ice cream, added bonus. A room off the dining area, first on the right, no miles of walking, excellent. Clean and comfortable, as the bathroom, lovely and clean. Breakfast the usual, seriously manic. Extremely busy, buffet, just warm food, lots of choice, wonderful hash browns. No prisoners taken, still enjoyable. Tables cleaned in between guests, well done. Only down side 'He' has now become a registered disabled, no parking available in the small parking area located on site which was annoying. We parked in the underground Gunwharf car park, the charge was reimbursed which was fine, however, it was an issue for him getting to and from the hotel. Did not spoil our stay, loved it, hopefully will stay again.

The breakfast is good, the location is super good, the service is good, and the price is affordable! Hee hee, it is suitable for taking children. There is no parking lot, but there are many parking lots nearby, and the location is super good.

Had a lovely clean room overlooking the sea. A good location, a few minutes walk from Southsea pier, and a 30 min walk to Gunwharf Quay. Easy parking outside of hotel and only £2 per day if you grab a permit from reception when checking in. The breakfast was nice, and friendly staff all round. Nice small cosy bar, the only downside was it was rather too expensive. Would have given an overall rating of 4.5 due to bar cost but thought a 5 was fairer than a 4.