Guest User
September 10, 2023
I'll start by saying what delighted us. Amazing place. Strategic position halfway between Messina and Palermo. Clean swimming pool and access to the sea. Unfortunately, everything else needs to be reviewed. The terrible cleanliness of the rooms (hair, cobwebs, glass dirty for months, according to the regulation the sheets should have been changed 3 times in a week. They were changed only once. My sister stained the pillow with blood and the pillowcase was not was changed, the towels were not only not changed often, but even there we wrapped them up to have them collected, we found them where left, the toilets are old and poorly cleaned) and common places such as the breakfast room and the internal restaurant, the disorganization of the kitchen and table service was almost comical. The only plus of the structure, MATTIA. A willing, smart, kind and helpful young man. It's a real shame because I would have liked to give it 5 stars. We appreciated the effort and the awareness of being in difficulty. With the hope that the structure finds or regains its splendor, we nevertheless thank you for your welcome.
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