Hampton Inn & Suites by Hilton Rochester Downtown

Fair price and good location for Uni of Rochester

Hotel was nice and clean with just enough room. The pool was rather murky (def needed to be shocked) but it was the perfect depth (very shallow throughout). Like ups for waffles was very long - maybe have a French toast or pancake in the buffet to reduce this line. Otherwise very good location for the children's museum and has all necessities

It was super fantastic-clean, fresh and friendly!

It was great. Only thing is room service came to my room knocked but didnt announce herself and just came in; an I said don't come in. It was 10:26 am and checkout is 11 am.

Excellent hotel, great location next to the Play Museum. Very clean and easy parking.

The front desk staff were very helpful and knowledgeable. Check in was easy and Elmetrus and Maylee went above and beyond in taking care of us during our stay. When we mentioned that we needed to know how to get to Blue Cross Arena for a lacrosse and hockey game, Elmetrus offered to drive us in the hotel shuttle van herself AND she came to get us after the game when we called her. Maylee gave us excellent suggestions for meals (she suggested the hotel restaurant) but we wanted to explore the neighbourhood. I would absolutely recommend this hotel to anyone coming to the downtown Rochester area. The Strong Museum of Play is right across the street too!

Found hair in the bathtub when first enter the bathroom. The room was very noisy, can hear clearly that upstairs and next door was playing on their TV, kids and parents screaming after 11am from upstairs, and outside traffic engine sound very loud.

There was barely any water pressure in the shower (room 317). The pool appeared to be very foggy and creates the appearance of dirty water. No wifi available during my stay Suggestion: have two waffle makers as this was a popular breakfast station in the morning Staff was very friendly and room service was quick. Loved how clean the facilities were.