Hotels near Telephone Pioneers Communication Museum, San Francisco

Stayed for a long weekend with my husband (both in our 30s) in October. First and foremost, Fusion hotel is in a perfect location. We took the BART from the airport to Union Square and the hotel is about a 4 minute walk from the station. The transport system in San Francisco is great so you really can get to most places in the city from the stop. The street cart also comes from just outside the hotel and then a few minutes walk in the other direction to the actual Square, you will find buses all over the city too. Fusion Hotel is surrounded by great shops, and places to grab a coffee, we never ate in this area so can’t comment on places to eat near the hotel. Now to the hotel it’s self. Check in was smooth, we arrived late on a Friday evening and the lady on reception was helpful and friendly. The lobby is very large and a lot newer than the rest of the hotel and was always spotlessly clean as were the hallways. When you get to your room you feel like you are in a different hotel! The rooms are very dated. The air conditioning unit was so loud it sounded like a plane was taking off so you could not have this on at night. Our room had no view at all, just a small court yard, but we were never in our room enough that long to care. Despite the out dated room decor, I have to say that the rooms have everything you need! We had a fridge, good space to hang clothes, iron, ironing board, safe, big mirror and dressing table and the bed was very comfy. I never use hotel shampoo and conditioners but the ones that Fusion hotel provided where actually amazing! Fusion hotel is a no thrills on the decor hotel but really does have everything you need and the perfect location for your trip to San Fran. I would stay again.

I stayed here during a conference where the price was raised to $240/night. If the price had been quite a bit lower as it might normally be, I probably wouldn't complain much. The location is hard to beat in terms of proximity to Union Square and the Moscone Center, and the front desk staff was friendly. Other reviews have noted that the rooms are dated--and I found that to be true as well. But, my room was clean. The wifi worked, and the rooms were insulated from noise from adjoining rooms. However, there was hardly any noise isolation from the outside. I was on the 6th floor facing Geary Street, and I could hear just about everything going on well into the evening. The heat in my room was also not working until my last night there--and that combined with very thin covers left me pretty cold (though the bed itself was comfortable). When the heat did work, it made a strange noise reminiscent of a dying cat, so I ended up turning it off anyway. One tip for taller or larger travelers: I am 5' 2'', and the shower head was only 2 inches above my head. So if you're much taller than me, you'll be bending down to rinse your hair. You'll also find the bathroom overall to be quite small.

We have made annual trips to San Francisco and The Clift has become our favorite hotel in the city by the bay. It was recently completely renovated and now has a crisp, modern urban vibe yet the historic Redwood Room offers a classic sophisticated ambiance with skilled and sociable mixologist, live jazz or a DJ some nights. The Front Desk staff were so welcoming and accommodating, and the housekeeping service impeccable. Simply amazing all around! Can' wait to return.

Was here for holiday, chose this location as heard it is one of the safer areas. It was too bad, just that opposite the park there are quite of bit of homeless people sleeping. Location was alright, was accessible to Fisherman wharf, Golden Gate (took Lyft all the way). Around $10 to $25 per trip. Service was quite good, the staff was friendly and helpful. Even the cleaning staff was cheerful and greeted everyone. However for the room, it was not the best, not what i would expect of Hilton having frequent the brand in other countries. Unlucky as got one of the un-renovated rooms. Room was outdated. The shower is a one way, so you can't control the flow of the water. There isn't even a sink stopper to fill the tub. Overall because of the room, wasn't the best for me.

I booked in for 2 nights here as a solo female traveller. I had confirmation emails etc. as proof that I had booked a single room - I arrived at the hostel around 6.20pm on a Friday to find I had been placed in a large mixed dorm. The guy on the front desk was polite but totally unhelpful apparently under instruction from his manager. I offered to take any of the female dorms but was told all were sold out. I could not take the bed offered by them in the large mixed dorm, and they offered no like for like alternative. I was told that if i cancelled my stay/didn't check in I would lose my full amount paid as it was outside the cancellation period - they didn't grasp that within the cancellation period I was getting the room I booked, so it wasn't a cancellation on my behalf and was instead them not supplying what was purchased. I wasted so much time here to be offered no help while going through ********** customer support - I eventually gave up at 9:30pm when my employer forked out for a bed in another hotel for me. ********** were meant to get a full refund for me, as they failed to uphold their part of the sale, but 2.5 weeks later I've had or heard nothing from the hostel. To pay for something which is totally unavailable, with no budge room and no option for a refund, is a total scam. Do not book here as a solo female traveller as you will not be respected or safe.

The interior is elegantly decorated. The room is fully equipped. However, there is no electric kettle, only a coffee machine. If you need hot water, you need to go to the front desk. The location is excellent, and it is convenient to take BART or bus. The breakfast is relatively monotonous, but the taste is OK (all sweets), and there are fruits and yogurt, which can fill your stomach.

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

The room is quite big

We loved everything about our stay. Starting with the warm greeting, the fabulous service, the amazing accommodations and the incredible views. We can’t wait to come back for another visit. If you need to recharge your batteries I highly recommend this location.