I wanted to like this place more than I did. It has old-world charm, with the dark wood, the talavera tile and the boveda ceilings. It’s very reasonably priced, too, but you get what you pay for in a lot of ways here. Not a lot of room amenities— no mini fridge or microwave which, to be fair, is relatively rare in Mexico. But the stocked soaps and things were so cheap— like Dollar-Store cheap— they hardly lathered up. I couldn’t quite get a handle on the hours of the little convenience shop either which seemed never to be open, so no buying our own. I might have been able to overlook that stuff if the ladies at the front desk weren’t so rude. At one point during our stay, I thought I lost my key. When I went to ask for another, the two clerks literally rolled their eyes at one another before proceeding to take an inordinate amount of time contacting whomever they needed to contact to come program another key. They hardly addressed me and let me know pretty late in the process that I would have to pay for the replacement… in cash. I couldn’t just add the charge to the card on file for the room. So analog. Likewise, later when it was time to leave, one of those same clerks simply glared at me when I approached to let her know we were checking out. It wasn’t until my husband showed up behind me that she actually addressed me, saying everything was all set. She even smiled. I couldn’t help laughing at the absurdity of the abrupt change in her demeanor. I’m not sure if I did something to offend her or if she’s just a hateful person, but she’s definitely one reason we will be staying elsewhere the next time we’re in town.
Outstanding
102 Reviews