Nutnicha
August 28, 2024
Arrived at the hotel at almost 11 pm. When I got to the accommodation, they said they didn't make a reservation. There was no booking. Oh my god. Then they said the hotel is full today. Take it, take it. I booked through Trip but was busy looking for bookings through Agoda. How could I find the booking number? Most importantly, I printed out the booking form and wrote Trip as if it were a house. The staff didn't read it. Luckily, only the family room was full. The hotel solved the problem by still having single and double rooms available. Next time, if we book a room through Trip, do we, the bookers, have to confirm with the hotel again? In fact, shouldn't the hotel check every system that they have entrusted to sell?
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