Intercontinental Hotel & Resorts Hotels in Shanghai

I've stayed here for the expo both last year and this year. It's incredibly convenient, being so close to the exhibition center – you can even walk directly from the second floor. The rooms are clean and tidy, and the bedding is soft and comfortable. The front desk service is warm and attentive; a special shout-out to Chloe, who was very enthusiastic and solved all my problems. Excellent attention to detail, definitely a five-star review!

Young is incredibly reliable and professional, with a meticulous yet discreet approach to his work. Communication with him is exceptionally smooth, and his attitude is both sincere and patient. He's highly efficient, pays close attention to detail, and has a strong sense of responsibility, making you feel completely at ease. He has excellent character and a broad perspective. The service experience was perfect, truly deserving of long-term trust and recommendation. A genuinely positive review, no regrets!

I'm currently abroad for work and couldn't be there to celebrate with her, so I remotely booked a room night plus a double dinner deal at this hotel. I wanted them to experience a local staycation, and the entire process exceeded my expectations in a delightful way! Service: Due to the time difference, and being worried my parents might encounter issues during check-in, I contacted the sales representative, Jennie, in advance. She was incredibly patient and meticulous throughout, answering all my questions, often even on weekend evenings. We had to adjust the check-in date and dinner choice, and she helped communicate everything immediately and seamlessly. A huge shoutout and thank you to Jennie here! My parents mentioned that the staff in other departments, from the front desk to the restaurant, were all polite and professional, especially friendly towards older guests. Check-in was smooth, and since it wasn't busy, they even got a slightly extended check-out time. Ambiance: My parents loved it! The room was spacious and comfortable, and fortunately, they were upgraded to a river view, which made it even more open and expansive. Dining: In the end, my parents chose the Western buffet. They enjoyed an amazing variety of seafood – they ate so much they 'had to be wheeled in and out' (a playful way of saying they ate until they were stuffed!) even at 70 years old 😂. The surrounding scenery is also beautiful, perfect for a leisurely stroll after dinner. When I used to work in Shanghai, I'd occasionally come here for international conferences, so it's suitable for various scenarios and different types of guests.

I've always wanted to experience the InterContinental Wonderland Shimao Hotel, and I finally got my wish this time. Before our trip, the butler called us to discuss our preferences. We had booked a Turquoise King Room, but upon arrival, we were upgraded to a Ruby King Room, which was centrally located with great views of both the waterfall and the shows. The 8:30 PM light and shadow cliff show was absolutely stunning and well worth seeing. The hotel also provided complimentary late-night snacks, which was a nice and thoughtful touch. While the room's facilities were a bit dated, the cleanliness was still very good. Overall, I'm satisfied.

Completely charmed by this old-school hotel! Came for a staycation to celebrate our anniversary, and Olive at the front desk was amazing! She helped us with an upgrade and even arranged some decorations. The emotional value was off the charts! Huge thanks to her! 😊 Although the InterContinental Tomson is a bit older, it has a unique charm. The faint classical music in the hallways is so relaxing – perhaps that's the allure of an old-school hotel! And this open-plan suite is just beautiful! 🤩 My friend hilariously commented: ”It feels like the kind of place a former Greater China CEO would stay on a business trip.” It was a very comfortable stay overall. The purple sofa is particularly lovely, and I also adored the bathtub and the surprisingly cool rotating TV. My only complaint was the scent of the toiletries, especially the hand soap which had a strange, lingering fragrance. 😓

An incredibly satisfying experience! I've often come here for the buffet before, and this time I decided to try an executive room. At check-in, the front desk upgraded me to a presidential suite (it was a loft with only skylights, but very spacious) and allowed for an early check-in. Executive Perks: It's rare to encounter so many staff members with genuine personality. Especially all the ladies working the morning shift today (May 5th) in the Executive Lounge – they interacted with the kids so charmingly. I didn't catch everyone's name, but there was an Amy. Thank you all! The lounge's breakfast and dinner are basically the best value for money at this price point in the country. During the May Day holiday, there was also a wagashi making workshop, and the pastry chef from Xinyuan Restaurant taught us really well. Environment: Absolutely loved it! When we checked in, the security guard who drove the shuttle told us there were 17 cats, who had just been spayed. The lawns were full of weddings, creating a wonderful atmosphere! The heated pool in the gym was perfectly warm and very comfortable. Facilities: This was the only minor drawback. I understand that many things are difficult to update, but for executive suites, things like hair dryers could definitely be upgraded to Dyson, for example. I'll definitely be back!

Headed to the planetarium and finally got to check into the InterContinental Dishui Lake, a hotel I've been wanting to visit for ages. It's located on Dishui Lake South Island, and its exterior looks like a blooming peach blossom, literally occupying an entire island! The greenery and landscaping are absolutely stunning; every photo you take looks like it's from a luxury resort. Before arrival, a butler added me on WeChat to coordinate, sending hotel information and registering my license plate number. Parking was free during my stay, and they even upgraded me to a balcony room. The service was incredibly thoughtful!