Intercontinental Hotel & Resorts Hotels in Shanghai

My stay at InterContinental this time was truly excellent. As soon as I arrived, the concierge proactively helped with my luggage. Check-in at the front desk was efficient, and the staff were very friendly and approachable. There was a minor issue with the room initially, but the duty manager kindly upgraded us and even included lounge access. The room itself was spotlessly clean, the bed was incredibly soft and comfortable, and the soundproofing was excellent; despite being on a main street, we weren't disturbed by any noise. The view from the window was lovely, and it was very relaxing to just gaze at the scenery in my free time. The breakfast offered a good variety of dishes, and the taste was consistently good – a special shout-out to the auntie at the noodle station! This hotel is perfect for both business trips and leisure travel. I'll definitely book here again on my next visit.

During the Dragon Boat Festival, I brought my family for a trip nearby. The Shimao Wonderland InterContinental, though I'd heard mixed reviews online, I decided to experience it for myself. After confirming our check-in time and our preference for a quiet room, Hanna from the front desk proactively added me on WeChat. She reminded me that because it was a holiday and there was an amusement park nearby, parking might be tight, advising me to inform her 30 minutes in advance so she could make arrangements. We checked in on Dragon Boat Festival noon, and I was surprised to see the lobby's seating area packed with people and a long queue at the front desk. However, thanks to Hanna's foresight, our room was already reserved, making the check-in process quick and efficient. Our room was arranged away from the elevator, and the soundproofing was remarkably good. We couldn't hear any plumbing from the adjacent rooms or the floors above/below, whether it was the shower or the toilet. This undisturbed experience is a rare find, whether in hotels built years ago or newly constructed ones, a truly effective soundproofing is hard to come by. There was a minor issue with the sink drainage during our stay, which was promptly resolved, showing their attentive service. However, I have to complain about the sink's design; it was a square basin, which easily splashed water, and water tended to accumulate near the faucet – not very practical. Our stay included a complimentary travel photoshoot with three free photos. The photographer was excellent at creating a lively atmosphere, and our family portrait turned out vibrant and natural, boosting our mood significantly! Online reviews for the Western restaurant were mediocre, but the Chinese restaurant, Cai Feng Lou, received many positive comments. I spontaneously decided to try it, worried about not getting a table, but Hanna immediately helped us book a table for that evening. The standout dish in the set meal was the diced wagyu beef – a true test of a chef's skill. Each piece was large, yet perfectly tender, flavorful, and didn't get stuck in your teeth. This mastery certainly justifies the numerous trophies and prestigious brand accolades at the entrance! At the restaurant entrance, there was also an introduction to the Shimao Quarry Hotel's background and construction history. Indeed, many aspects of its design were quite visionary, considering it took 12 years to build! The cliffside light show at 8:30 PM featured stunning opening audio effects, and the fountain design added a lot to the visual impact of the mythological story. The Chenshan Botanical Garden, included in our hotel package, was even more amazing. I felt like I could spend two days there, enjoying nature, the charm of the vast lawn, the beauty of the dawn redwood forest, and the tranquility of the camphor forest. Overall, it was a good experience, but the price was just too unfriendly. Even without it being a major holiday, it was so expensive. Given the current economic climate, a more affordable price would be needed to maintain sustained market demand.

The hotel's location is excellent, just a few steps from the riverside promenade, perfect for cycling, jogging, or a leisurely stroll. Although the room facilities aren't the newest, they are well-maintained and convenient to use. I especially loved the double vanity in the bathroom. The room also offered a nice river view. The hotel's fitness center and pool were quite busy, and the 1188 restaurant on the ground floor was even more crowded for the evening buffet, which offered a decent variety of food and drinks. Outside the 1188 restaurant, there's an old villa district that used to be the Shanghai Alcohol Factory dormitory. It's now preserved and converted into an English-style pub, though I'm not sure if it's currently in operation. Now for some areas that could be improved: The young lady with glasses at the front desk during check-in spoke in a very soft voice throughout, almost mumbling, and showed no enthusiasm. This was a stark contrast to my previous experiences with InterContinental hotels. I wonder if they treat business and non-business guests differently.

The InterContinental Shanghai Ruijin is undoubtedly the epitome of Shanghai's atmospheric charm, a century-old French estate nestled in the heart of the city. Its sprawling camphor tree gardens offer a tranquil escape from the urban bustle, while the vintage red-brick villas exude an elegant, retro vibe. Strolling through the grounds feels like stepping into an old Shanghai movie scene, with every snap a picture of refined quality. We stayed in a garden-view room, which was spacious and well-appointed. The bedding was soft and comfortable, the amenities had a refreshing scent, and all the little details added a thoughtful touch. The Executive Lounge experience was exceptional; the afternoon tea pastries were exquisite, and the evening happy hour offered a fantastic selection of hot dishes, from cheesy crab gratin to various cold cuts and hams – all top-notch. The staff, especially Carrie, Chris, and Stanly at the front desk, provided consistently attentive and perfectly discreet service throughout our stay. The semi-open-air pool, surrounded by lush greenery, was wonderfully peaceful and therapeutic. Combining historical heritage with high-end service, this hotel is perfect for both leisure and business travelers. I'll definitely choose to stay here again on my next visit to Shanghai.

Great hotel with amazing friendly staff, this was my fifth hotel I booked in Shanghai during our long 3 weeks stay and it was the best location. The management did everything possible to make our stay more comfortable and accommodate all of our needs.

Stayed for four nights and it was a very comfortable hotel. Transportation: It's very close to the train station, making travel around the area very convenient. It's also only a 15-minute ride to the Bund. The subway station is about two traffic lights away from the hotel (a 5-8 minute walk). One day, I took my child to Disneyland, and a taxi ride took 45 minutes. Facilities: You can tell it's been renovated and upgraded. The smart toilet was convenient, and the hairdryer was a Laifen. The swimming pool was bright and comfortable; my child wanted to swim there every day during our stay. Service: The service was warm and friendly. The room was cleaned thoroughly every day, which always put me in a good mood when I returned; the concierge proactively helped with luggage and was very responsive with car services. Suggestion: During peak breakfast hours, I recommend adding a seating service. Over the weekend, there was a corporate event, and the number of diners surged. It was hard to find a table, and the staff weren't very proactive in clearing tables. I suggest improving service awareness in this area.

The hotel is surrounded by lush greenery, and the lake is just a short walk away. Watching the sunset by the lake in the evening was a wonderful experience. The complimentary travel photoshoot offered by the hotel is definitely worth trying. The photographers are efficient and don't waste time (they guide you to a few prime spots for photos, and you're done in 30 minutes). This photoshoot can save you from annual studio sessions, and the pictures look natural and are a great value.