Pullman Properties in Shanghai

This was my first stay at a Pullman hotel, and the environment was really good. It's conveniently located with Shanghai Station right across the street. The facilities are comprehensive and still quite new, and the daily housekeeping was very thorough. What really stood out, though, were the staff; they were incredibly kind and enthusiastic. I arrived very late one evening to check in, and Ms. Beverly at the front desk was exceptional. I mentioned I wasn't sure about the room type, and she actually took me to see it, showing great consideration for the guest and a high level of professionalism. I stayed here for about half a month, and Beverly left a very lasting impression on me.

Every time I come for a staycation, the hotel lobby feels bright and comfortable, and the service is excellent. I'd especially like to commend a lovely lady from Malaysia named ”Evelyn.” She's not only beautiful but also very professional and well-mannered! As soon as I arrived, she had already reserved a room for me on the 19th floor. The room was comfortable and tidy, and the housekeeping staff was also fantastic. Every time they saw me return, they knew my preferences and would specially prepare extra items I needed in the room. It truly felt like home, very warm and inviting. The coffee and tea used in the room and lounge are also imported. As for the hotel's breakfast, its quality hasn't declined over the years; in fact, it's gone up a level! The variety is richer, and the taste is superb! The hotel also has many other facilities, including a Shanghai cuisine restaurant, a Western restaurant, and a Cantonese Chinese restaurant. There's also a gym. The hotel also has a very comfortable terrace, perfect for chatting and relaxing~ I highly recommend everyone come and experience it; you definitely won't be disappointed!

The environment is beautiful, the location is great, and public transportation is convenient. Kenny and Qiqi provided excellent service, and the hotel staff were very welcoming. Jessie and William were also fantastic. The breakfast was rich and varied. I'll definitely choose this hotel again for my next business trip.

The hotel rates high on every single factor: room, cleaniness, breakfast, etc. It is a pity the subway is not very well connected. The hotel has a gym and a swimming pool (which I haven't tried). There is a lounge as well in which consume light dinners and beverages.