Latest Hotels Reviews for Shanghai

Sofitel Shanghai North Bund
4.7/54538 Reviews
North Sichuan Road Commercial Area
We had an extremely comfortable stay at the Sofitel. The hotel is new, clean and modern, with spacious rooms and very comfortable beds. We slept well every night. Most importantly, service has been fantastic. We were checked in by Fiona at the front desk who gave us her Wechat where we could communicate our needs throughout our stay. She would check in once a day to see how we were and if we needed anything from housekeeping. Not only that, she also helped us call for reservations as we did not have a China phone number. It was almost like having a private concierge which is a service many hotels do not provide. Finally, she helped us arrange a late check-out that gave us ample time to relax before heading to the airport to catch our flight. The staff were also eager to help with luggage, taking it all the way up to our room when checking in and lifting it into our taxi when leaving. The hotel was great and I would highly recommend this hotel just for the service alone. Thank you for the relaxing stay and incredible service Fiona and Sofitel team. (I forgot to take more photos 😅😅 but I meant every word)
Sofitel Shanghai Hongqiao
4.8/55853 Reviews
Hongqiao Airport/National Exhibition and Convention Center
All around stunning 5 star hotel with excellent hospitality. A lovely festive mood was set with a large Christmas tree and decorations. We were even given a free upgrade when we checked in on Christmas Eve. The only issue we had was with the buffet breakfast. It could be so much better. They're doing just enough to get by and we didn't think the quality of the food was at a high enough standard for a place of this caliber. Also, the rap music in the elevator should be changed. Some kind of Sofitel promo video that is/was entirely inappropriate for the holiday season. That being said, we plan to return and would without hesitation recommend staying here.

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