Grupotel Club Turquesa Mar

Family Holiday - September 2024 We have just returned from a thoroughly enjoyable week stay at the TUI Blu Grupotel Turquesa Mar (September 2024). We are a family of 4 (2 adults and 2 children aged 3 and 3 months). Our review below highlights on the positives first: 1) The staff were fantastic. Everyone we dealt with were friendly & extremely accommodating. Unlike other resorts we have stayed at, the TUi staff were not that pushy when it comes to partaking in activities around the pool which was a sigh of relief not having to constantly say no when being badgered into playing ‘water polo’ for example. 2)The hotel throughout was very clean. There were staff always on hand tidying up and our rooms were always cleaned daily. 3) The restaurant offers a very good and varied array of food choices for all ages. Our 3 YO can be quite fussy but we never had any issues finding him something. We didn’t get chance to try the Taverna restaurant as when we tried to book, there was no space left, so best to book this a few days in advance. 4) The Pool sizes were of a great size for the size of the hotel. The main pool area comprises two large pools, a plunge pool, a baby pool, a slide section and easily accessible to the indoor pool. There were always plenty of space and we never struggled to get a sun lounger. There is another pool which is up behind the football pitch but we never ventured up. 5) The Room sizes were great for a family of 4. There was plenty of room for all 3 x beds and the cot in the bedroom and plenty of space in the sitting area even when it had all of the suitcases and pram. The air con was also fantastic. We do however have some negatives that we want to share, moreover as recommendations to the hotel / any people thinking of coming for possible changes that we feel would be beneficial, but these didn’t stop us as a family having a very good time. 1) The Timings are odd for people with young families I.e 8am for breakfast was some mornings a stretch when our little one wakes up at 6/630 and says ‘I’m hungry’. We did sneak some fruit out from the evening meal so he could have this in the morning, but the hotel do discourage this. 2) The Drink and ice cream choices for an all Inclusive is poor and you have to pay extra for nicer ice creams / drinks, annoying when you are paying for all inclusive and not something we’ve experienced with other all inclusive resorts. 3) There was No lock on the balcony door (we were in a 1st floor room) which meant our 3 YO could quite easily open the door without us knowing if we were in the bedroom and go out onto the balcony. 4) You definitely need a decent pair of footwear for around the pool. The pool area was jet-washed every morning, but once wet, the tiles are extremely slippery and we saw several people slip over. There are signs up to warn people, but recommend good quality flip flops or of the like. 5) There are no pool side tables which meant when you bring a drink back it

The hotel room was large , very clean with good facilities . The hotel itself was very welcoming and well.maintained with excellent facilities and activities for children . Whilst we did not have children with us , it was evident that the hotel provided entertainment and activities fir children throughout the day and early evening . This did not spoil our holiday at hotel as it was lovely to see families and children enjoying themselves . The restaurants and food was excellent and varied , considering it was all inclusive . The service was excellent considering the turnover of people at restaurant and food always looked fresh and well presented . The staff at reception , the catering staff , bar staff and cleaning staff were always very pleasant , helpful and efficient , nothing seemed too much trouble for them . Customer care at the hotel was obviously paramount and I would definitely return to the hotel in the future

Fantastic hotel, food was lovely, comfy spacious rooms and the pool area was great for the whole family. The staff were amazing and couldn’t be more accommodating. They were so many activities to keep the kids busy. Would highly recommend and definitely go again.

We loved it here. Hotel was fantastic, clean with plenty to do. Entertainment staff were great day and night, food was great (and in abundance), staff extremely attentive. We were sad to come home. Still singing and dancing to the kids club songs.

The perfect place for a family holiday we loved everything about this hotel and Menorca. We will definitely return! The hotel is great so much for the kids to do, Cedric and the entertainment team are fantastic. Food in the restaurant is good lots of choice and good quality. Location is great too, 10 minute walk to 2 lovely beaches and to the Marina which has a good choice of bars and restaurants, ideal for an evening out.

The experience at this hotel end to end was just brilliant Lovely staff, clean and well appointed rooms, all the outdoor spaces were kept brilliantly spotless and the food was both varied, made with care and consistently excellent. Thank you so much for making this such a fabulous and memorable family holiday We will be back 😀

This was an ideal holiday for relaxing by the pool. There was no stress to find a sunbed at any time of the day. The food was varied and plentiful. The chefs did an excellent job and were always willing to accommodate our needs. TUI had thought of every need, we especially appreciated the luggage storage and the courtesy room with towels for showers as we had a late flight and had checked out of the room by 12.00 noon. Would happily return.

Definitely exceeded our expectations. The rooms are spacious and fresh, which is great after sunny beach days. A short walk by the marina and local beach. We found the food outstanding. A big variety of dishes with daily themes. We enjoyed the pool and local bar. Also, surprisingly good is the daily entertainment, particularly at night. All in all, we felt no effort was spared to make guests feel welcome and enjoy the stay. I can imagine also the effort made by the kitchen staff. Such high standards...indeed a very pleasant surprise. Congratulations, and keep up the good work. Thank you

First family holiday with children ages 5 and 1. We have had the best time. This hotel is geared up for families as soon as you enter. The pool is perfect for them and my 5 year old says the best thing was the pool. The evening entertainment was fantastic and my 1 year old loved dancing. Food was great and lots of choice. Room was perfect and had a lovely garden view. Great location close to supermarkets and the harbour and beach 10/15 minute walk away. Would definitely return. Only downside is the mosquitos -go equipped. By far not the hotels fault but there were lots. We had lots of spray and bands and plug ins but nothing worked. One of the entertainment team said Avon skin so soft seemed to be the best thing they’ve found. We would definitely return though!